The process of ordering has been really straightforward and easy from the start. Communication has been clear, and the dealer got in touch promptly after my enquiry. I’ve been kept updated and was... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very slick process and really straightforward. loses a star due to the cost increases (nearly double) when comparing current car to the newer version of a similar car, which limits the affordable sele... Voir plus
L'entreprise a répondu
Fantastic service delivered by James King and the team at Porsche Centre Stockport. Pre-delivery of the vehicle James was very supportive and this was also followed through to my experience when pick... Voir plus
L'entreprise a répondu
Very poor customer service. Would not recommend. Left without car (which is a company car through Zenith) for 18 days to carry out minor fix to wheel and tyre. Tried at multiple points to as... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Coordonnées de contact
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Royaume-Uni
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,2
Bien
1 k avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Fast efficient service
Fast efficient service, noted all my requirements and responded quickly, even when I needed last minute changes to my request.
3 février 2026
Avis spontané
Réponse de Zenith Vehicle Contracts
Thanks for the 5 stars! Glad we were able to help you with the changes quickly! Ian@Zenith
Very easy to do
8 février 2026
Réponse de Zenith Vehicle Contracts
Thanks for the 5 stars! We're glad to know you found it easy! Ian@Zenith
Really easy to select and process…
Really easy to select and process orders through the portal
6 février 2026
Réponse de Zenith Vehicle Contracts
Thanks for the 5 stars! We are glad you found the process easy! Ian@Zenith
Réponse de Zenith Vehicle Contracts
Hi Simon, thanks for the 5 stars and positive feedback. It's always good to hear! Michelle@Zenith
Quick resolution on slight issue with…
Quick resolution on slight issue with car order.
4 février 2026
Réponse de Zenith Vehicle Contracts
Hi Mark, pleased to hear you had a quick resolution and thanks for the 5 stars! Michelle@Zenith
very smooth order process
4 février 2026
Réponse de Zenith Vehicle Contracts
Hi Mohammed, thanks for the positive feedback and 5 stars! It's always good to hear. Michelle@Zenith
Réponse de Zenith Vehicle Contracts
Hi Mark, thanks for the 5 stars and positive feedback - it's great to hear! Michelle@Zenith
I sent an email 4 weeks ago asking for…
I sent an email 4 weeks ago asking for a price on two different cars and haven't even received a reply.
30 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Chris, thank you for the feedback. I'm sorry you haven't received a response. I have chased this up with the team. Michelle@Zenith
Fluidity round the site + 2 dev points.
Fluidity round the site.
Couple of things for improviement:
1) When you filter and click into a car, enusre the filter is still on when you click 'back'. There some occasions the filter was removed.
2) Have vehicle information/spec immediately available when clicking onto a car.
29 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Chris. Thank you for taking the time to provide this feedback. We are always open to hearing views on how we can improve usability, so thank you for sharing this and I will relay this to the relevant team. Jonny@Zenith
Great Customer Service
Great customer service. I asked lots of questions and the responses have been quick and informative.
27 janvier 2026
Réponse de Zenith Vehicle Contracts
Thanks for the 5 stars! We're glad to know we provided you with great customer service and all your questions we're answered! Ian@Zenith
Everything was really easy.
20 janvier 2026
Réponse de Zenith Vehicle Contracts
Thank you for the 5 stars! We're glad to know it was easy! Ian@Zenith
Sometime the portal is slow it can take…
Sometime the portal is slow it can take 3 or 4 times to get to where you need to go
27 janvier 2026
Réponse de Zenith Vehicle Contracts
Thank you for the 4 stars! I will feedback to the relevant team regarding the portal speed. Ian@Zenith
Zenith had a great choice of Cars…
Zenith had a great choice of Cars available, the pricing options were clear and the entire process was really simple.
22 janvier 2026
Avis spontané
Réponse de Zenith Vehicle Contracts
Hi Chris and thank you for the 5 stars! I am pleased to hear of the great selection, with clear pricing options and an entirely simple process. Jonny@Zenith
Sarah Mellor's help through the whole…
Sarah Mellor's help through the whole process ....brilliant
17 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Ryan and thank you for the 5 star feedback. I am pleased to hear that Sarah has provided assistance throughout the process. Jonny@Zenith
Interface needs work.
The interface for selecting and comparing cars is clunky and difficult to get all the information with the way the screens pop up rather than being all there for you to see.
25 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi John. Thank you for taking the time to provide this feedback. We continuously seek improvement in the usability of our website, so thank you for letting us know where things could be improved. I will pass this along for future development. Jonny@Zenith
Chris was fantastic!
I've just had a really enjoyable conversation with Chris in the sales team, he was super knowledgeable, formative and engaging - I was all phone calls were as pleasurable as that one!
23 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Sam and thank you for the 5 stars! I am pleased to hear of your conversation with Chris in our sales team. I will pass this along to his line manager to ensure he is aware of how knowledgeable, formative and engaging Chris is. Jonny@Zenith
Very simple selection process
The new website makes everything much easier to understand in terms of impact to take-home salary and is generally much easier to navigate - all the information needed is easily accessible - and selecting the car itself and choosing options was very straight-forward.
22 janvier 2026
Réponse de Zenith Vehicle Contracts
Thanks for 5 stars! We're glad to hear the great feedback about the new website! Ian@Zenith
Great customer service and support!
Great customer service and support!
just placed my order for a EV through my company salary sacrifice scheme. the experience was seamless and Tomasz was very helpful in helping me navigate.
22 janvier 2026
Réponse de Zenith Vehicle Contracts
Thank you for the 4 stars! We're glad to know you had a great experience and will ensure we let Tomasz know the feedback! Ian@Zenith
Hassle free experience
Easy, affordable and a good range of cars to choose from, after placing the order was keep up to date
11 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Helen, thank you for your review and the 5 stars! We're happy to hear you are glad with our services! Sam@Zenith
It took a rally long time to place the…
It took a rally long time to place the order as your system was offline for a very long time in November and December. I had to wait until Mace's transition deadline as well to place the order which probably contributed to this.
12 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Vishal. I am so sorry to hear that there were delays in you being able to place an order. Hopefully this is now in place, but if you do need any assistance please do not hesitate to reach out. Jonny@Zenith
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