The process of ordering has been really straightforward and easy from the start. Communication has been clear, and the dealer got in touch promptly after my enquiry. I’ve been kept updated and was... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very slick process and really straightforward. loses a star due to the cost increases (nearly double) when comparing current car to the newer version of a similar car, which limits the affordable sele... Voir plus
L'entreprise a répondu
Fantastic service delivered by James King and the team at Porsche Centre Stockport. Pre-delivery of the vehicle James was very supportive and this was also followed through to my experience when pick... Voir plus
L'entreprise a répondu
Very poor customer service. Would not recommend. Left without car (which is a company car through Zenith) for 18 days to carry out minor fix to wheel and tyre. Tried at multiple points to as... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.
Coordonnées de contact
Number One, Great Exhibition Way, Kirkstall Forge, LS5 3BF, Leeds, Royaume-Uni
- 0344 848 6462
- hello@zenith.co.uk
- www.zenith.co.uk
4,2
Bien
1 k avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hassle free experience
Easy, affordable and a good range of cars to choose from, after placing the order was keep up to date
11 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Helen, thank you for your review and the 5 stars! We're happy to hear you are glad with our services! Sam@Zenith
It took a rally long time to place the…
It took a rally long time to place the order as your system was offline for a very long time in November and December. I had to wait until Mace's transition deadline as well to place the order which probably contributed to this.
12 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Vishal. I am so sorry to hear that there were delays in you being able to place an order. Hopefully this is now in place, but if you do need any assistance please do not hesitate to reach out. Jonny@Zenith
Réponse de Zenith Vehicle Contracts
Hi there and thanks for the 5 star feedback. I am happy to hear that access has been easy and this has been a seamless process. Jonny@Zenith
Great help,and fast response for my…
Great help,and fast response for my request ect to get the car in a safe place,and get it repaired ect.
15 janvier 2026
Avis spontané
Réponse de Zenith Vehicle Contracts
Hi and thanks for the 5 stars! I am so happy to hear that you have received great help, with a fast response to your request regarding your vehicle repair. Jonny@Zenith
Réponse de Zenith Vehicle Contracts
Hello and thank you for the 5 star feedback. I am pleased you have received quick and attentive responses. Jonny@Zenith
Online portal is v helpful
Online portal is v helpful for comparing cars and is very clear at laying out costs.
16 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Ben, thanks for the feedback! Pleased to hear you found the portal clear and helpful. Michelle@Zenith
Excellent service provided by zenith…
Excellent service provided by zenith and a friendly team to assist as always
15 janvier 2026
Avis spontané
Réponse de Zenith Vehicle Contracts
Hi Asif, Many thanks for the 5 star review, its great to hear the team are looking after you. Kind regards, Roisin@Zenith
Very poor at responding
Very poor at responding back to new sales / lease queries and in fact queries on existing leases. The ordering process is simple online albeit i you need to ask questions or things dont match with manufacturer information then things get hard because Zenith are really poor at communicating.
12 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Nick. Thank you for providing this feedback and I am sorry to hear of your concerns. We are more than happy to look into your queries if you could drop us an email on complaints@zenith.co.uk. Jonny@Zenith
Very simple and clear communication…
Very simple and clear communication resulting in a very effective service.
9 janvier 2026
Avis spontané
Réponse de Zenith Vehicle Contracts
Hi Anthony and thank you for the 5 star feedback. I am pleased that you have received very simple and clear communication, which has resulted in a very effective service being provided. Jonny@Zenith
Réponse de Zenith Vehicle Contracts
Hi Ian. Thank you for the 5 star feedback. I am happy to hear of the simplicity, quickness and efficiency of our service. Jonny@Zenith
Excellent & smooth service
Clear precise communications and updates as to the status of my new vehicle through the manufacturing process, followed by an excellent delivery service.
9 janvier 2026
Avis spontané
Réponse de Zenith Vehicle Contracts
Hi there, thanks for the 5 stars! Always good to hear positive feedback. Michelle@Zenith
the support on the phone was excellent
the support on the phone was excellent, helped sort my quote, knew about lead times and worked to resolve problems.
12 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Kieren, thanks for the 5 stars and the positive feedback. Always good to hear! Michelle@Zenith
Quick feedback when questions askGood support but Zenith need to be more proactiveed but…
Quick feedback when questions asked but felt Zenith should have been more proactive with kicking off the process to return a vehicle.
9 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Mark, Many thanks for the review and the feedback this is very helpful for us. Many thanks, Roisin@Zenith
I had an execellent experience with…
I had an execellent experience with Zenith and the service was fast and effective.
8 janvier 2026
Réponse de Zenith Vehicle Contracts
Hi Dr Sundeep. Thank you for the 5 stars! I am so pleased to hear you had an excellent experience with us and the service has been fast and effective. Jonny@Zenith
Ease of selecting and ordering is phenomenal.
The process was very easy to follow. The website is laid out very well and not too crowded and easy on the eyes. I was e-mailed to offer help and it was that customer service that influenced me ordering.
30 décembre 2025
Réponse de Zenith Vehicle Contracts
Hi Priscilla, Thanks for the 5 stars. This is great to hear. So pleased you had such a positive experience! Michelle@Zenith
Réponse de Zenith Vehicle Contracts
Hi Brian. Thank you for the 5 stars and your kind words! I am pleased to hear that our colleagues are lovely on every occasion. Jonny@Zenith
Alex Woods was very helpful in…
Alex Woods was very helpful in processing my vehicle renewal.
23 décembre 2025
Réponse de Zenith Vehicle Contracts
Thanks for the feedback! I will be sure to pass on to Alex! Ian@Zenith
A little suggestion
I have a car that is coming to the end of the lease and I wish there was somewhere to note this on the order. This would reassure the consumer that they wont have two cars to pay for and also gives more time around the lead. Lead times vary so much its a challenge to know when a car should be order
24 décembre 2025
Réponse de Zenith Vehicle Contracts
Thanks for the feedback! I will certainly advise the relevant team regarding this matter. Ian@Zenith
Seamless process
The process was very user friendly and easy to use. The process was seamless.
24 décembre 2025
Réponse de Zenith Vehicle Contracts
Thanks for the 5 stars! We're glad to know you found the process seamless! Ian@Zenith
All round good service
12 décembre 2025
Réponse de Zenith Vehicle Contracts
Thank you for the 5 stars! We're glad the service you received was good all round! Ian@Zenith
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