Excellent service from Keely. She was extremely helpful, professional and responsive throughout the whole process. Everything was explained clearly and handled very efficiently. A pleasure to deal wit... Voir plus
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Lisez les avis des autres
‘As our account manager, Gerard has always been extremely supportive, responsive and proactive, when called upon. He manages our account very well and has always been there to provide help, advice... Voir plus
Fionntan was out with us during the week installing our broadband. He arrived on time with a great attitude the service was installed without any hassle and everything has been working great. I would... Voir plus
L'entreprise a répondu
Nicor have been fortunate to have Keely Sherry as our account manager and when we opened our new offices in Belfast lately Keely made the process smooth and was available and communicated on an ongoin... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Leading provider of mobile and landline solutions for business
Coordonnées de contact
Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, Royaume-Uni
- yellowcom.co.uk
4,9
Excellent
970 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Fionnan Ritchie's customer support is…
Fionnan Ritchie's customer support is delivered very well. He tries to understands problem exceptional and has fixed a few underlying problems by communicating with his own employees and giving us feed back .
17 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Sharon. We’re delighted to hear that Fionnan takes the time to understand any issues thoroughly and works closely with the wider team to get them resolved. It’s great to know he also keeps you informed throughout the process.
We’ll be sure to pass your kind words on to Fionnan. Thank you for taking the time to leave a review.
The Yellowcom Team
Réponse de Yellowcom
Thank you for your fantastic feedback, we are delighted Michael delivered such helpful customer service.
Thank you for your continued trust in Yellowcom and for your recommendation!
The Yellowcom Team
Fantastic service
Had Peter out this morning to replace our router, was very friendly and professional, the installation went very smoothly and everything is working perfectly now. We’ve been using Yellowcom for quite a while now and would highly recommend them, their service is great and they are always very helpful to deal with. Customer service is brilliant and if we’ve ever had an issue they get it sorted promptly and without any hassle.
16 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Ryan. We’re delighted to hear that Peter made the router replacement such a smooth experience and had everything working perfectly for you. It’s also great to know that you’ve consistently found our team helpful and responsive whenever you’ve needed support.
Thank you for your continued trust in Yellowcom and for your recommendation.
The Yellowcom Team
Michael was very helpful
Michael was very helpful in resolving our technical issues, went above and beyond for us.
Thank you very much!
- MSC
15 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your great feedback, Michael! We’re delighted to hear your issues were resolved and Michael provided you with such excellent customer service. We’ll be sure to pass your kind words on to him.
Thank you for taking the time to leave a review.
The Yellowcom Team
Job well done,by michael
15 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your feedback, Margaret. We’re delighted to hear that Michael completed a great job. We’ll be sure to pass your kind words on to him
Thank you for taking the time to leave a review.
The Yellowcom Team
Michael was great
Michael was great, got both phones up and running very quickly, also helped with out bank machine.
14 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Adriana. We’re delighted to hear that Michael got both phones up and running so quickly and was also able to help with your bank machine. It’s great to know he could get everything sorted for you.
Thank you for taking the time to leave a review.
The Yellowcom Team
Bill Query
Had a query on our bills and spoke to our account manager Carly Dunlop. She scheduled a meeting to meet with us and go over our current billing. Carly managed to resolve an issue that we weren't even fully aware of and in turn saved the club money! Carly has been great to deal with and her customer service is fantastic! Thank you again!
4 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Caitlin. We’re delighted to hear that Carly took the time to meet with you, review your billing and identify an issue that ultimately helped save the club money. It’s great to know her proactive approach and customer service made such a positive difference.
Thank you for taking the time to leave a review.
The Yellowcom Team
Natalie was great
14 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your feedback, Wyatt. We’re delighted to hear that you had a great experience with Natalie. We’ll be sure to pass your kind words on to her.
Thank you for taking the time to leave a review.
The Yellowcom Team
Fantastic service and employees are…
Fantastic service and employees are very helpful with any issues and queries.
8 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Emma. We’re delighted to hear that you’ve received such helpful service from our team and that we’ve been able to assist with any issues or queries along the way.
Thank you for taking the time to leave a review.
The Yellowcom Team
Great Customer Service
Thank you so much to Dara for helping sort out an issue I was having. Dara was so calm and patient, nothing was too much for him. He followed up promptly and kept me in the loop the whole time.
Thanks also to Rachel who called us to follow up on the same and got to the bottom of our issue. Both were great. 5 Stars.
11 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that Dara was so patient and kept you updated throughout while working to resolve the issue. It’s also great to know that Rachel followed up and helped get everything fully sorted.
We’ll be sure to pass your kind words on to them both. Thank you for taking the time to leave a review.
The Yellowcom Team
I would recommend yellowcom as I had a…
I would recommend yellowcom as I had a great experience with them, and they help me all the way with everything I needed.
Carly was out and sorted everything for us
Can't recommend this company enough?
8 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Declan. We’re delighted to hear that Carly was able to get everything sorted for you and support you throughout the process. It’s great to know you had such a positive experience with Yellowcom.
Thank you for your recommendation and for taking the time to leave a review.
The Yellowcom Team
Satisfaction
We are so happy we joined Yellow Com. They are so helpful, friendly, and very efficient.
7 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that you’re so happy with your decision to join Yellowcom and that our team has been helpful, friendly and efficient.
Thank you for choosing Yellowcom and for taking the time to leave a review.
The Yellowcom Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
We had our new phone system and broadband installed today by Ross from Yellowcom and couldn’t be happier with the service. Ross did an excellent job — he was professional, knowledgeable, friendly and made sure everything was set up and working perfectly before he left.
A very smooth installation from start to finish. Excellent service and highly recommended. Thank you, Ross!
1 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that Ross made the installation of your new phone system and broadband so smooth from start to finish. It’s great to know his professionalism, knowledge and friendly approach ensured everything was set up and working perfectly before he left.
Thank you for your recommendation and for taking the time to leave a review.
The Yellowcom Team
Micheal was very helpful at each step…
Micheal was very helpful at each step of the way in renewing our current contract.
We would be happy to use Yellowcom, based on the help we received from Micheal.
Thank you :)
1 septembre 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Shirley. We’re delighted to hear that Micheal was so helpful throughout your contract renewal and made the process straightforward every step of the way. We’ll be sure to pass your kind words on to him.
Thank you for choosing Yellowcom and for taking the time to leave a review.
The Yellowcom Team
Rob was very easy to dela with and…
Rob was very easy to dela with and issue was sorted without any fuss.
28 août 2026
Avis spontané
Réponse de Yellowcom
Thank you for your feedback, Dee. We’re delighted to hear that Rob made everything straightforward and was able to resolve the issue quickly without any fuss. We’ll be sure to pass your kind words on to him.
Thank you for taking the time to leave a review.
The Yellowcom Team
Broadband issue
Thanks again for sorting our broadband issue. Carly called us straight back and kept us up to date with what was going on. Having her and the team answer the phone is so much better than what our previous provider offered. Thanks again and would happily recommend.
21 août 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that Carly responded so quickly and kept you informed throughout while your broadband issue was being resolved. It’s especially great to know that being able to speak directly with Carly and our team has made such a positive difference to your experience.
Thank you for your recommendation and for taking the time to leave a review.
The Yellowcom Team
Professional, Efficient and helpful!
I had a great experience with Richard from IT support services. The team was highly professional, efficient and extremely helpful throughout the process.
They responded quickly, understood the issues clearly and provided an effective solution with minimal disruption.
Communication was excellent and they were friendly, knowledgeable and reliable.
27 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Tara. We’re delighted to hear that Richard and our IT support team provided such professional and efficient service. It’s great to know the issue was understood and resolved quickly with minimal disruption, while keeping you informed throughout.
Thank you for taking the time to share your experience.
The Yellowcom Team
Great Service
Dealing with Carly was a pleasure she was always willing to listen and to help. New contract negotiations went well and was very pleased with the outcome
27 août 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that Carly took the time to listen, understand your requirements and support you throughout your contract negotiations. It’s great to know you were pleased with both the process and the outcome.
Thank you for your continued support and for taking the time to leave a review.
The Yellowcom Team
Absolutely diabolical company to deal…
Absolutely diabolical company to deal with.
Had nothing but issue with them since we started our contract.
Latest issue is that we are due a new Starlink to be installed at the end of July. We are now at end of August with an almost non-working version of the machine from 2021. Cannot get anyone on the phone.
They are always as nice as pie but then when there is an issue there’s no follow up.
Just avoid them, the staff turnover should tell you something as I haven’t dealt with the same person for more than a few weeks.
Total joke of a company.
24 juillet 2026
Avis spontané
Great Customer Service
Great Customer Service
Cameron was a great help answering some follow up questions. Highly recommend!
27 août 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that Cameron was so helpful and took the time to answer your follow-up questions. We’ll be sure to pass your kind words on to him.
Thank you for your recommendation and for taking the time to leave a review.
The Yellowcom Team
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