Excellent service from Keely. She was extremely helpful, professional and responsive throughout the whole process. Everything was explained clearly and handled very efficiently. A pleasure to deal wit... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
‘As our account manager, Gerard has always been extremely supportive, responsive and proactive, when called upon. He manages our account very well and has always been there to provide help, advice... Voir plus
Fionntan was out with us during the week installing our broadband. He arrived on time with a great attitude the service was installed without any hassle and everything has been working great. I would... Voir plus
L'entreprise a répondu
Micheal was extremely helpful looking after my account no question was an issue. He is your man when it comes to looking after your account.
À propos de l'entreprise
Écrit par l'entreprise
Leading provider of mobile and landline solutions for business
Coordonnées de contact
Clydesdale House, Glasgow Business Park, G69 6GA, Glasgow, Royaume-Uni
- yellowcom.co.uk
4,9
Excellent
971 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 11 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was needing help with an issue and…
I was needing help with an issue and Rachel helped out and solved our issue really quickly and we really appreciate the speed because if the problem continued longer our customers would not be happy so we are very grateful.
6 août 2026
Avis spontané
Réponse de Yellowcom
Thank you for your kind feedback, Kirsty. We’re delighted to hear that Rachel was able to resolve the issue so quickly and minimise any disruption to your customers. We know how important it is to get problems sorted promptly, so it’s great to hear she was there when you needed support.
Thank you for taking the time to leave a review.
The Yellowcom Team
Our company recently had issues with…
Our company recently had issues with our system. I got through to Jack who could not have been more helpful but also it was the follow up calls that set Jack apart from the other company i was also having to deal with at the same time who didn't even answer a call. Thank you Jack for your help.
Beckie (Nordeal)
4 août 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Beckie. We’re delighted to hear that Jack was so helpful in resolving your system issues. It’s especially great to know that his follow-up calls and continued support made such a positive difference. We’ll be sure to pass your kind words on to him.
Thank you for taking the time to leave a review.
The Yellowcom Team
The company is very thorough and great…
The company is very thorough and great on after care follow up to make sure everything is as it should be
31 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your kind feedback, David. We’re delighted to hear that you’ve been impressed with our thorough service and aftercare. Making sure everything is working as it should following installation is an important part of the support we provide.
Thank you for taking the time to leave a review.
The Yellowcom Team
Cameron was responsive and answered…
Cameron was responsive and answered queries efficiently.
4 août 2026
Avis spontané
Réponse de Yellowcom
Thank you for your feedback, Dante. We’re delighted to hear that Cameron was responsive and handled your queries quickly and efficiently. Thank you for taking the time to leave a review.
The Yellowcom Team
We found Mr Kinnaird to be a thoroughly…
We found Mr Kinnaird to be a thoroughly professional and polite engineer, the issue diagnosis and remedial work was completed quickly and he gave a concise report in layman’s terms so we fully understood all aspects of the issue, he is a credit to his company.
29 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your feedback, Gordon. We’re delighted to hear that Keith Kinnaird provided such a professional and courteous service. It’s great to know he diagnosed and resolved the issue quickly while explaining everything clearly and in a way that was easy to understand. We’ll be sure to pass your kind words on to Keith.
Thank you for taking the time to leave a review.
The Yellowcom Team
Great Service Very Professional
Great Service And Keith Kinnaird Was Very Professional
1 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Jack. We’re delighted to hear that you received such great service and that Keith provided a professional experience throughout. Thank you for taking the time to leave a review.
The Yellowcom Team
great people to work with always a…
great people to work with always a pleasure
27 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your kind feedback, David. We’re delighted to hear that you enjoy working with Yellowcom and that our team continues to make every experience a positive one. Thank you for taking the time to leave a review.
The Yellowcom Team
I was dealing with Rachael and it was…
I was dealing with Rachael and it was quick and good deal
29 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your feedback, Dalius. We’re delighted to hear that Rachael provided a quick and efficient service while helping you secure a great deal. Thank you for taking the time to leave a review.
The Yellowcom Team
Support Services good
I spoke to Natalie from their support services on the phone and she has always helped us with any problem. Nothing is too small to fix and is always so cheerful on the phone.
23 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your wonderful feedback, Elizabeth. We’re delighted to hear that Natalie has consistently provided such helpful and cheerful support whenever you've needed assistance. It’s great to know that no issue is ever too small and that you can rely on our team to help.
Thank you for taking the time to leave a review.
The Yellowcom Team
Great Local Company
We have had our phone system with Yellowcom for approx 2 years. The initial setup was quick, easy and painless. There have been no real issues since installation and any time we have required assistance the local staff have been friendly and helpful ensuring issues were sorted in a timely manor and with professionalism.
22 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, we’re delighted to hear that your experience with Yellowcom over the past two years has been so positive. It’s great to know the initial installation was smooth and that our local team has continued to provide friendly, professional support whenever you’ve needed assistance.
Thank you for taking the time to leave a review and for your continued trust in us.
The Yellowcom Team
Dealing with Rachael
17 juillet 2026
Avis spontané
Réponse de Yellowcom
Hi Carmel,
We’re delighted to hear that you had a positive experience dealing with Rachael. Thank you for taking the time to leave a review.
The Yellowcom Team
Our account manager Carly is always…
Our account manager Carly is always very helpful and sorted my queries very quickly.
10 juillet 2026
Avis spontané
Réponse de Yellowcom
Hi Kerry,
Thanks so much for your feedback! This is the customer service we take pride in. We'll be sure to pass on your kind words to Carly.
The Yellowcom Team
Eoghan came down to us today and was…
Eoghan came down to us today and was such a great help! Thank you so much!
9 juillet 2026
Avis spontané
Réponse de Yellowcom
Hi Lauretta,
We appreciate your kind words and we're delighted Eoghan was such great help - we'll be sure to pass on your feedback.
The Yellowcom Team
Ciaran was a great help in setting up…
Ciaran was a great help in setting up our phone system and providing instructions on how to use the system. I would highly recommend yellowcom.
8 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback. We’re delighted to hear that Ciaran was able to help with setting up your phone system and clearly explain how to get the most from it. Your recommendation is greatly appreciated, and thank you for taking the time to share your experience.
The Yellowcom Team
RACHEL DEALT WITH OUR VERY SERIOUS…
RACHEL DEALT WITH OUR VERY SERIOUS ISSUE PROMPTLY AND IN A VERY FRIENDLY AND SUPPORTIVE MANNER.
7 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your kind feedback. We’re delighted to hear that Rachel responded so promptly and supported you through such a serious issue with professionalism and care. It’s great to know she was able to provide the help you needed when it mattered most. Thank you for taking the time to share your experience.
The Yellowcom Team
Absolutely Fantastic Team
Absolutely Fantastic Team! Victoria, Gavin and Fionntan, dream team from start to finish.
7 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your fantastic feedback, Nicola. We’re delighted to hear that Victoria, Gavin, and Fionntan made such a great team and provided an excellent experience from start to finish. We’ll be sure to pass your kind words on to them. Thank you for taking the time to leave a review.
The Yellowcom Team
Excellent response times From Natalie
Excellent response times From Natalie, when i sked to change over to another line.
8 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your kind feedback, Jim. We’re delighted to hear that Natalie responded so quickly and made your changeover to another line straightforward. Thank you for taking the time to share your experience.
The Yellowcom Team
Customer Service
Dealt with Natalie at Yellowcom. Customer service is very good, always prompt and helpful.
6 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your kind feedback. We’re delighted to hear that Natalie provided such prompt and helpful support. Delivering excellent customer service is something we take great pride in, and we’re pleased you had such a positive experience. Thank you for taking the time to leave a review.
The Yellowcom Team
Natalie sorted my issue out quickly and…
Natalie sorted my issue out quickly and I am one very happy customer!
7 juillet 2026
Avis spontané
Réponse de Yellowcom
Thank you for your kind feedback, Steph. We’re delighted to hear that Natalie was able to resolve your issue quickly and leave you as one very happy customer! Thank you for taking the time to share your experience.
The Yellowcom Team
Disingenuous company
Disingenuous company. Mis sold contract. Was not informed there would be a separate bill for hire of phones in addition to the monthly payment, through a third party company that has nothing to do with them! Lack of transparency on billing information and contract length/type
3 juillet 2025
Avis spontané
Réponse de Yellowcom
Hi Lynn,
We’re genuinely sorry to read your review and apologise for the upset and frustration this situation has caused.
We understand how concerning billing or contract issues can be, especially if you feel information was not made clear at the time. We would like the opportunity to look into this properly, however we’re unable to locate your details on our system from the information provided here.
Please email support@yellowcom.co.uk with the subject line “Complaint” including your business name, account details and any relevant billing or contract information, and our team will review this as a priority.
The Yellowcom Team
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