I can’t recommend Dave highly enough! He turned up exactly when he said he would, was friendly and professional throughout, and offered a great price. The quality of his plastering is outsta... Voir plus
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Lisez les avis des autres
Steve was really helpful. There was a problem with the order (these things happen) but having email conversation with a real person made sorting it out easy.
L'entreprise a répondu
I've just had such a positive experience with Steven from this company, despite the fact that the item I wanted was ultimately out of stock. We've had two weeks of dialogue, drawn out only by the f... Voir plus
L'entreprise a répondu
Delivery of arbour seat was made whilst I was out. I came home to a pile of wood with no screws or nails and no assembly instructions. One spar was slightly damaged. When I contacted the company, the... Voir plus
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À propos de l'entreprise
- Magasin d'ameublement et de décoration
- Magasin de mobilier de jardin
- Magasin de produits capillaires
- Magasin d'ameublement d'extérieur
- Magasin de jouets
Écrit par l'entreprise
Welcome to Anydaydirect where we offer a wide range of home, outdoor and beauty products at affordable prices, with something for all the Family. At Anydaydirect, we pride ourselves on delivering top-notch service and quality products directly to your doorstep. As an online retailer, we specialise in a wide range of everyday essentials, from household goods to personal care items, all conveniently available at competitive prices. Our commitment to customer satisfaction is at the heart of everything we do. We strive to make your shopping experience seamless and enjoyable, offering a user-friendly website designed for easy navigation and secure transactions. Whether you're stocking up on haircare products, upgrading your home essentials, or treating yourself to a little luxury, Anydaydirect ensures that you find exactly what you need with just a few clicks. What sets us apart is our dedication to reliability and efficiency. We work tirelessly to ensure prompt delivery and dependable service, so you can shop with peace of mind knowing that your order will arrive on time and in pristine condition. Our friendly customer support team is always on hand to assist you with any queries or concerns, ensuring that every interaction with Anydaydirect is nothing short of excellent. Join thousands of satisfied customers who rely on Anydaydirect for their everyday needs. Experience convenience, quality, and outstanding service with every purchase. Shop smart, shop Anydaydirect.
Coordonnées de contact
First Floor, 5 Fleet Place, EC4m 7RD, London, Royaume-Uni
- customerservices@anydaydirect.co.uk
- anydaydirect.com
4,4
Excellent
313 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Worst customer service of 2024
Item was meant to be delivered 3-5 days after purchase. After waiting 5 days i got in contact with the company only to be informed that there is a delay with dispatch. Waited another 3 days and had to get back in contact with them again! This time i was promised it will be dispatched the next day (this did not happen) when the item was finally sent out, this company uses the reliable courier service Evri. So you can imagine where my item is now. Not once did Anydaydirect reach out to me and apologise for the delays or offer a refund. When i asked for a refund they said i would have to refuse the (no chance in hell it will turn up) package when it arrives. So i am left with out my payment and no package and this company from the correspondence really didn't care. I finally get my money back through my bank, from my experience avoid! Customer service is definitely not this companies strong point. Cant comment on the quality of it's products as they next arrived. Cheap is not always cheerful.
9 décembre 2024
Avis spontané
Réponse de Anydaydirect Limited
Thank you for sharing your feedback, and we sincerely apologize for the negative experience you've had with our service. We completely understand your frustration with the delays and the lack of proactive communication, and we’re truly sorry that we did not meet your expectations.
This is certainly not the level of service we aim to provide, and we’ll be looking into your case further to ensure that improvements are made. We also apologize for the inconvenience caused by the delivery issues with Evri. We can see that your parcel is currently at the local depot and on its way to you, according to the tracking information. While we understand that this has been a frustrating experience, we’re pleased to hear the item is in transit.
Regarding the refund process, we regret that it caused additional frustration. We are taking your comments seriously and will review how we handle these situations moving forward to ensure clearer communication and faster resolution.
We truly value your feedback, and it will help us improve. If there's anything further, we can do for you, please don’t hesitate to reach out.
Réponse de Anydaydirect Limited
We understand your concern about the delivery status of your order. While we apologize for any inconvenience this may have caused, we want to assure you that the estimated delivery time for your parcel to Saudi Arabia is still within the expected timeframe.
We’re closely monitoring the shipment and will provide updates as soon as more information becomes available.
Thank you for your patience and understanding.
Late
2 weeks late and just keep emailing order number back. Track order, never updated.
23 novembre 2024
Avis spontané
Réponse de Anydaydirect Limited
Dear Kim It is really annoying to be waiting for an order without any updates. We can't find any orders from 'Kim' that have not been delivered with the Reference Number provided. Please can you urgently contact the customer service team by email customerservices@anydaydirect.com and they will be able to assist you.
Loved it
Thank you steven for great costumer service i got my parcel and loved it.
It was in good condition and it came on time. Thank u
27 novembre 2024
Réponse de Anydaydirect Limited
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. It's always our goal to provide excellent service to our customers. 🎄🎅🏻💕
Fantastic customer service
This company responded to emails straight away. They even telephoned me to let me knowwhen my order was out for delivery. Would highly recommend them.
2 décembre 2024
Avis spontané
Réponse de Anydaydirect Limited
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. It's always our goal to provide excellent service to our customers. 🎄🎅🏻💕
Good quality and arrived quickly
6 décembre 2024
Avis spontané
Réponse de Anydaydirect Limited
Thank you so much for your kind words! We're thrilled to hear that you had are happy with the product and service received. It's always our goal to provide excellent service to our customers. 🎄🎅🏻💕
Réponse de Anydaydirect Limited
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and product. It's always our goal to provide excellent service to our customers. 🎄🎅🏻💕
Royal Mail lost original order
Royal Mail lost original order, replacement sent with no problems, highly recommend
6 décembre 2024
Avis spontané
Réponse de Anydaydirect Limited
Thank you so much for your fantastic 5-star review! We're thrilled to hear you had a positive experience with Anydaydirect, even when faced with a delivery setback.
We understand that lost packages can be frustrating, and we appreciate your kind words about our smooth replacement process. We're always striving to offer exceptional customer service, and your feedback helps us know we're on the right track.
We're glad you're back on track with your order, and we hope you enjoy your new items!
Thanks again for choosing Anydaydirect.
Amazing service customer
Service customer is one of the best I had to deal with. Initially my product was out of stock and service customer contacted to me and they explained the issue and the options I had, from wait 2-3 weeks, change another model or my money back.
I decided to wait two weeks. By the end of the second week, they contacted me to confirm my order was shipped and in less than 48 hours it was at my home. I felt informed and confident, they were committed to deliver what they said and finally they did. Thank you.
1 décembre 2024
Avis spontané
Réponse de Anydaydirect Limited
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. It's always our goal to provide excellent service to our customers. 🎄🎅🏻💕
My package has not been delivered.
21 novembre 2024
Réponse de Anydaydirect Limited
We understand how frustrating it can be when a parcel is delayed, especially during the busy holiday season. We apologize for any inconvenience this may have caused.
To help us resolve this issue as quickly as possible, please contact our customer support team directly. They can assist you in tracking your order and provide updates on its status.
We value your feedback and appreciate your patience.
Stated 3-5 working days for delivery…
Stated 3-5 working days for delivery its now been 10 an still not arrived they were for my grand twins birthday which has now passed an i couldnt give them there present wont be using again
28 novembre 2024
Avis spontané
Réponse de Anydaydirect Limited
We sincerely apologize for the significant delay in your order, which unfortunately impacted your grand twins' birthday. We understand the disappointment this must have caused.
We want to assure you that we take such issues very seriously. The delay was due to an unforeseen issue with our third-party warehouse. We are currently working closely with them to address the problem and prevent similar occurrences in the future.
We value your feedback and hope to regain your trust.
Excellent product and detailed delivery…
Excellent product and detailed delivery emails 2 days delivery
26 novembre 2024
Avis spontané
Réponse de Anydaydirect Limited
Many thanks from all of us at Anydaydirect, we appreciate your review, Look forward to seeing you again soon❗️❤️🎄🎁
Réponse de Anydaydirect Limited
Many thanks from all of us at Anydaydirect, we appreciate your review, Look forward to seeing you again soon❗️❤️
Réponse de Anydaydirect Limited
Many thanks from all of us at Anydaydirect, we appreciate your review, Look forward to seeing you again soon❗️❤️
Réponse de Anydaydirect Limited
Many thanks from all of us at Anydaydirect, we appreciate your review, Look forward to seeing you again soon❗️❤️
Really pleased ordered one day received…
Really pleased ordered one day received goods next day really pleased with product
8 novembre 2024
Avis spontané
Réponse de Anydaydirect Limited
Many thanks from all of us at Anydaydirect, we appreciate your review, Look forward to seeing you again soon❗️❤️
Réponse de Anydaydirect Limited
Many thanks from all of us at Anydaydirect, we appreciate your review, Look forward to seeing you again soon❗️❤️
Excellent product fantastic price
Excellent product fantastic price, great speedy delivery, and the scooter is as described. Easy to use website with various pay options available to make good use of your budget.
18 octobre 2024
Avis spontané
Réponse de Anydaydirect Limited
Many thanks from all of us at Anydaydirect, we appreciate your review, Look forward to seeing you again soon❗️❤️
Customer service is excellent,they go…
Customer service is excellent,they go above and beyond. Not assembled yet, but hopefully everything is good . Would highly recommend. Thank You Steve.
24 octobre 2024
Avis spontané
Réponse de Anydaydirect Limited
Many thanks from all of us at Anydaydirect, we appreciate your review, Look forward to seeing you again soon❗️❤️
Product is great and delivery was quick
7 octobre 2024
Réponse de Anydaydirect Limited
Many thanks from all of us at Anydaydirect, we appreciate your review, Look forward to seeing you again soon❗️❤️
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