I can’t recommend Dave highly enough! He turned up exactly when he said he would, was friendly and professional throughout, and offered a great price. The quality of his plastering is outsta... Voir plus
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Steve was really helpful. There was a problem with the order (these things happen) but having email conversation with a real person made sorting it out easy.
L'entreprise a répondu
I've just had such a positive experience with Steven from this company, despite the fact that the item I wanted was ultimately out of stock. We've had two weeks of dialogue, drawn out only by the f... Voir plus
L'entreprise a répondu
Delivery of arbour seat was made whilst I was out. I came home to a pile of wood with no screws or nails and no assembly instructions. One spar was slightly damaged. When I contacted the company, the... Voir plus
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À propos de l'entreprise
- Magasin d'ameublement et de décoration
- Magasin de mobilier de jardin
- Magasin de produits capillaires
- Magasin d'ameublement d'extérieur
- Magasin de jouets
Écrit par l'entreprise
Welcome to Anydaydirect where we offer a wide range of home, outdoor and beauty products at affordable prices, with something for all the Family. At Anydaydirect, we pride ourselves on delivering top-notch service and quality products directly to your doorstep. As an online retailer, we specialise in a wide range of everyday essentials, from household goods to personal care items, all conveniently available at competitive prices. Our commitment to customer satisfaction is at the heart of everything we do. We strive to make your shopping experience seamless and enjoyable, offering a user-friendly website designed for easy navigation and secure transactions. Whether you're stocking up on haircare products, upgrading your home essentials, or treating yourself to a little luxury, Anydaydirect ensures that you find exactly what you need with just a few clicks. What sets us apart is our dedication to reliability and efficiency. We work tirelessly to ensure prompt delivery and dependable service, so you can shop with peace of mind knowing that your order will arrive on time and in pristine condition. Our friendly customer support team is always on hand to assist you with any queries or concerns, ensuring that every interaction with Anydaydirect is nothing short of excellent. Join thousands of satisfied customers who rely on Anydaydirect for their everyday needs. Experience convenience, quality, and outstanding service with every purchase. Shop smart, shop Anydaydirect.
Coordonnées de contact
First Floor, 5 Fleet Place, EC4m 7RD, London, Royaume-Uni
- customerservices@anydaydirect.co.uk
- anydaydirect.com
4,4
Excellent
313 avis
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Waited about 2 weeks as carrier lost…
Waited about 2 weeks as carrier lost first parcel
5 septembre 2025
Réponse de Anydaydirect Limited
Thanks for the review. The courier misrouted the parcel and a new one was sent immediately this was reported.
Not as great as the picture looks…
First the information flow is not great, you don't get updates of the delivery, it says 5 days, more like 3 weeks for me, the delivery guys were very helpful and carried the items for my wife into the back garden. The instructions for the set is basic and needs to be studied, the components are made well, but some of the holes don't line up and a lot of the parts have been dropped or are damaged, nothing to stop me putting it together and the frame when completed feels sturdy. The anchor holes are not the best and at the moment it looks like the roof will not be next to the wall, as per the pictures, but I am yet to finish the roof.
1 septembre 2025
Réponse de Anydaydirect Limited
Thank you for your feedback. Your comments have been noted and will be shared with the brand owners.
Regarding delivery, we acknowledge the issues you experienced. The two-man delivery service has recently altered their route planning to be demand-based, which unfortunately has led to inconsistent delivery times. Despite our concerns raised with them, service levels have not met our expectations. We are currently reviewing alternative solutions to improve reliability.
We appreciate your detailed observations on the product itself and are glad to hear that, despite some challenges during assembly, the frame feels sturdy once put together. Your points about instructions, component quality, and alignment will be relayed to the manufacturer for review and improvement.
Unreliable and unable to give a delivery window
My shed was delivered over a week late. Customer services claimed that it was sent out to the wrong depot for delivery. Customer services said that I would get a tracking number the moment it was sent out but that didn’t happen the previous time they sent it? They were unable to respond in good time and were rather cagey when on the phone with no real answers as to when I would receive my order.
28 août 2025
Réponse de Anydaydirect Limited
We’re very sorry to hear about the delay and the frustration this caused. After becoming aware that your order had been mistakenly routed to the wrong depot, we took immediate action by resending your shed directly, as this was the quickest way to resolve the issue rather than waiting for the courier to correct it.
Tracking details were sent once the new consignment was dispatched. However, once parcels leave our warehouse and are in the courier’s system, delivery times are managed entirely by them. For two-man deliveries, routes can occasionally take a little longer to schedule, as it is a specialised service.
We completely understand how disappointing this delay was and appreciate your patience while we worked to get your order to you as quickly as possible.
Had a bit of delay with delivery but…
Had a bit of delay with delivery but sorted it with good communication through until it arrived great product and great service
28 août 2025
Réponse de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Easy to erect!
Excellent, not-too-big and very east to erect gazebo, perfect for a few hours with our local environmental stall!
6 août 2025
Réponse de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Excellent customer service.
The service was good but I did have to ring up to enquire about my purchase as to when it would be delivered. The chap said it would be out the next day.
3 août 2025
Réponse de Anydaydirect Limited
Thanks Wendy, much appreciate the feedback which is very valuable and will be passed to our logistics team. 👍💕
Réponse de Anydaydirect Limited
Thanks Graham, much appreciate the feedback which is very valuable and will be passed to our supplier. 👍💕
Personal service via email was good
Personal service via email was good
Value for money excellent
Delivery took longer than I expected - ordered Saturday 9th didn’t arrive until Wednesday 20th after I contacted to ask what was happening re delivery.
Accessories were taped/stuck under the base which is the heaviest piece and would have been helpful if instruction manual was placed at top of box as I asked delivery man to slot top into base because of weight but then had to get underneath to get accessories out
20 août 2025
Réponse de Anydaydirect Limited
Thanks Mari, much appreciate the review and feedback which is very valuable and will be passed to our supplier. 👍💕
Great product
28 juillet 2025
Réponse de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Réponse de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Item was as stated but delivery was late
25 juillet 2025
Réponse de Anydaydirect Limited
Thanks for your review, much appreciated. The delivery estimate was 3–5 working days, which we met. 🙏💚
Top-Notch Stand & Service – Even Evri Couldn’t Spoil It!
I recently ordered a printer stand from Anydaydirect Limited at an incredibly reasonable price compared to other retailers, including Amazon. There was a slight hiccup when my order was mistakenly delivered to an address 4 miles away (not Anydaydirect’s fault – more down to the “high-quality” service we’ve come to expect from Evri).
A replacement was sent out promptly and arrived quickly. The stand itself was very easy to assemble and is of excellent quality. I’m really happy with my purchase.
Special thanks to Steven K. for his excellent customer service and quick resolution of the delivery issue.
5 août 2025
Réponse de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Paid for 8x6ft shed as advertised on out sunny site as displayed on there, after fitting it all together it was not 8x6ft it was7 feet 3 inches, do not buy from, them you won't get what you paid
Paid for 8x6ft shed as advertised on there site, when put together, 7feet 3 inches by 6 feet, told them, was told look at small print, do not buy from them, the metal is as thin as a tin of beans, trading standards should look at this site.
29 juillet 2025
Réponse de Anydaydirect Limited
Thank you for your review. We’re sorry to hear you were unhappy with your shed purchase.
The shed you received is the Outsunny 6x8ft Galvanised Steel Shed – Brown Wood-Effect, which is sold by multiple resellers and features the same dimensions across all listings. The dimensions given by the manufacturer are used by all resellers always include the roof overhang, which is why the internal measurements can be smaller than the nominal size. You can see other sellers offering the same item in this Google Search Link-
https://www.google.com/search?q=Outsunny+6+x+8ft+Galvanised+Steel+Shed+-+Brown+Wood-Effect&oq=Outsunny+6+x+8ft+Galvanised+Steel+Shed+-+Brown+Wood-Effect&gs_lcrp=EgZjaHJvbWUyBggAEEUYOTIHCAEQIRigAdIBCDEwNDBqMGo3qAIAsAIA&sourceid=chrome&ie=UTF-8
As per your consumer rights, if you’re not satisfied with your purchase, you are welcome to return it for a refund. Full details on how to do this are provided on our website Returns & Exchanges Policy.
We’d be happy to help arrange a return for you so we can resolve this matter quickly. Please contact our customer service team directly so we can assist further.
Réponse de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Poor service
Terrible bought a bathroom cupboard as I thought already made, but I have to assemble myself . A bag of screw missing. Sent email which was never replied to. Phoned up giving all necessary details / cut off. Tried another email the replied to saying get in tough with seller. Now they have the audacity to ask for stars. Inefficient and will never buy from them again.
1 août 2025
Réponse de Anydaydirect Limited
Thank you for your review. We believe there may be a misunderstanding, as our records show no emails or calls from you regarding this issue. We have emailed you our email audit and phone log records confirming that no contact was received from you.
Had you contacted us directly, we would have responded promptly and worked to resolve the matter for you. Since seeing your review, we have also reached out via email to offer assistance.
If this review relates to another seller, we kindly ask that you remove it, as it does not reflect our company’s service. If it does relate to us, please reply to our email so we can fully understand the problem and provide a solution.
Customer satisfaction is very important to us, and we would like the opportunity to help.
Réponse de Anydaydirect Limited
Thank you for your review. It appears that your delivery was 7 days late not 3 weeks, and having checked with couriers, they have advised that as this wasa 2 man delivery service , they had rouring issues which they did not advise us of and held the item in their depot for 7 days. We sincerely apologise on their behalf for this delay. For anyone esle reading this review, no online seller has influence over the couriers service levels once parcel has left our warehouse and communcating with any courier is as difficult for us as sellers as it is for any customer. Unfortunately that is the state of the courier service these days depsite what anyone thinks.
Réponse de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
No problems at all
I read the reviews of customers having trouble with their order being delayed or incorrect, however I have had the complete opposite experience. I received my item within the time stated on the website and the communications were always responded to quickly. The item arrived in perfect condition and all round i was very impressed. I may have been lucky but i had no issues.
4 août 2025
Avis spontané
Réponse de Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
The delivery company delivered some…
The delivery company delivered some other address so returned it then had to be sent out again. When I put it together there was a screw missing. Fortunately I managed to find one.
1 août 2025
Avis spontané
Réponse de Anydaydirect Limited
Glad its all sorted , thanks for the review.
If I could give -10
If I could give -10, I would do that in a heartbeat.
They've sent a bend all over metal shed.
I ve told them, they did not want it back.
I asked for a refund . They said they will do it.
Here I am a month later, still waiting for my over 200 pounds refund, and they keep on saying they've sent it but my bank refuses to put it in my account????:)))))))) pathetic. Now their last answer is :wait MORE like 10 WORKING DAYS!!!!!
We both know they will never ever refund anything!!! Ashame I can not post pictures of the state of the product they've sent. NEVER, I beg you save your hard worked money, NEVER BUY ANYTHING FROM THEM!!!
3 juillet 2025
Réponse de Anydaydirect Limited
We're sorry to hear you're disappointed.
To clarify: your refund was processed from our side within the promised timeframe. Once we issue a refund, the time it takes for the funds to reach your account is determined by your payment provider or bank — we have no control over that part of the process. We recommend following up directly with them, as they may be able to assist further.
As for the shed, we offered disposal as a practical option — which is standard practice across many retailers for large or damaged goods — but also gave the option for collection if you preferred. We're sorry if that wasn’t clear or if it added to your frustration.
While we're human and not perfect, we genuinely do not send out damaged products intentionally. Most items are sealed directly by the manufacturer, and we work closely with suppliers to improve packaging and reduce issues like this.
We understand that you're upset, but we ask that reviews reflect the full picture — especially when the situation involves factors outside of our control. We're always here to help within what is possible on our side.
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