Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to order. Good quality of goods received. Quick response and resolving issue from team. Very bad and disappointing are delivery service provider. When you pay extra for next day delivery you exp... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

The product was as ever excellent. However your decision to use 'evri' for the delivery let you down. Of the 3 items they 'delivred' this week 1 was left on my nieghbours porch and 2 (including your... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is far the best experience I’ve had since I order online. Very fast response and delivered next day to my house. Regarding the advice always best choice. Thank you and good luck

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sécurité

Écrit par l'entreprise

Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(116)

92 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Excellent quality work trainer…

Excellent quality work trainer extremely comfortable..only downside is the pull lace supplied. like the concept but nowhere to tuck it in which the end digging in your foot.

24 février 2026
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Hi Nick, thank you for the feedback. The pull lace tab included in the shoe allows you to cut the laces to size. We also include an extra pair of normal laces if you want to get rid of the pull lace tab, please feel free to reach out to our customer care team if you need further assistance

Noté 5 sur 5 étoiles

Very good product and comfortable and…

Very good product and comfortable and delivery was very fast...
Very satisfying 😄

23 février 2026
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Hey Zana, thank you so much for the review. We are glad you found them comfortable, and hopefully, they make long shifts that little bit easier!

Noté 5 sur 5 étoiles

Excellent company

Great company to deal with, problem with couriers sorted very promptly. Will recommend highly and use again.

22 février 2026
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Thank you so much for the feedback Gordon. We will feed this back to our customer care team.

Noté 5 sur 5 étoiles

They are amazing quality and really…

They are amazing quality and really durable i am really satisfied as they are extremely light as well

27 janvier 2026
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Amazing, this is great to hear, and we hope the shoes serve you well. Our design team prioritise comfort as much as protection for our many customers who spend a large amount of time on their feet at work.

Noté 3 sur 5 étoiles

Ordered two pairs of size 10 safety…

Ordered two pairs of size 10 safety shoes (two different models). One fits me just fine, the other is too small for me. Unfortunately, I have removed the tag and I assume I cannot send it back.

26 janvier 2026
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Hi Andrei, unfortunately, you are correct, and the tag specifically says not to remove it in case of refunds. We encourage all customers to try them on first at home or indoors for fit before removing them. We are truly sorry. If you do wish to order again, please screenshot this message and send it to our customer service team, and we will be happy to offer a discount on your next purchase.

Noté 5 sur 5 étoiles

Great boots

Great boots. Ordered one day and delivered the next. Couldn’t be any better

26 janvier 2026
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Thank you for the review Greg. Did you choose the next day, or was the courier super efficient?

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, everything perfect

26 janvier 2026
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Thank you for your review and we are happy to hear everything went smoothly

Noté 5 sur 5 étoiles

Great comfortable safety boots

Great comfortable safety boots at a very reasonable price they were with me next working day great service thanks

25 janvier 2026
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

That's great to hear. Hopefully they serve you well on any long shifts

Noté 5 sur 5 étoiles

Great service

The customer service or should I call it costumer loyalty from Black hammer has been second to none . The boots I bought are so comfortable with the reassurance of the safety toecap and the steel insoles and the wide toe gives enough room for two pairs of socks with wiggle room for my toes is just great .

24 janvier 2026
Avis spontané
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Thank you for the feedback, Craig. Happy to hear the customer care team looked after you, and we will feed that back to them. Please reach out to them anytime if you need assistance

Noté 5 sur 5 étoiles

Great shoes for the price

Great shoes for the price

29 décembre 2025
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Thanks Abid, much appreciated and we hope you consider us for your next pair. Please reach out to our UK Customer care team if you ever need assistance

Noté 5 sur 5 étoiles

Well made and very comfortable and…

Well made and very comfortable and lightweight

29 décembre 2025
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Much appreciated, John. Feel free to contact our UK customer care team if you need assistance. Contact information is available on our website.

Noté 1 sur 5 étoiles

Bad boots …

Very bad boots I can not get them onIltake size 9 and the boots are size 11

29 décembre 2025
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Hi Gino, we just wanted to confirm whether a size 11 was sent? Looking at the order, a size 10 was ordered. Regardless of whether the size 10 you ordered was still too large or a size 11 was sent, you are still eligible for our 45-day return policy.

Don't hesitate to get in touch with our UK customer care team at info@blackhammer.co.uk, and they can help you either exchange for a size 9 or offer a refund

Noté 5 sur 5 étoiles

On my second pair of work trainers now…

On my second pair of work trainers now from Blackhammer and they are a hard wearing pair, waterproof, comfortable. Great grip ,

28 décembre 2025
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Thanks for the review Andrew. We are really pleased to hear your trainers are working out for you/. Feel free to contact our customer care team if you need assistance.

Noté 5 sur 5 étoiles

All good and delivered safely and…

All good and delivered safely and promptly

28 octobre 2025
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Thank you for the review. Glad you got your package safely. We aim to dispatch items within one business day, depending on the order placement date.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, good quality, very good service. When there is a problem, they always solve it in the best way possible. I have been using this brand for many years and am extremely satisfied.

8 décembre 2025
Avis spontané
Logo de blackhammer.co.uk

Réponse de blackhammer.co.uk

Thank you for the review; We really appreciate your custom, and hopefully our team can serve you for many more years.

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