Easy to order. Good quality of goods received. Quick response and resolving issue from team. Very bad and disappointing are delivery service provider. When you pay extra for next day delivery you exp... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The product was as ever excellent. However your decision to use 'evri' for the delivery let you down. Of the 3 items they 'delivred' this week 1 was left on my nieghbours porch and 2 (including your... Voir plus
L'entreprise a répondu
It is far the best experience I’ve had since I order online. Very fast response and delivered next day to my house. Regarding the advice always best choice. Thank you and good luck
L'entreprise a répondu
My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Coordonnées de contact
Royaume-Uni
- info@blackhammer.co.uk
- blackhammer.co.uk
4,5
Excellent
116 avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Reliable
I have had quite a few pairs of black hammer boots for work. They are so comfy, they never need breaking in, I can just take them from the box and immediately wear them all day. I walk miles 5 days a week so it's essential they are comfortable and grip well in mud etc. I don't even look elsewhere when they need replacing. Fast delivery too.
25 novembre 2025
Réponse de blackhammer.co.uk
What a fantastic review, Angela. We hope you will never have to use them, but if you ever do, we hope you find the experience of dealing with our customer care team just as good!
Réponse de blackhammer.co.uk
Thank you Spencer, we truly appreciate you as a customer
Excellent service
Excellent service. Fast delivery of goods and affordable products. Customer service A1.
25 novembre 2025
Réponse de blackhammer.co.uk
Thanks, John, much appreciated for the review, and we will feed this back to our customer care team!
Réponse de blackhammer.co.uk
Thank you for the review. We do like to think that if Black Hammer were a human, then comfort would be our middle name!
Great customer service
Had a problem with a delivery (fault of the third party delivery company) and emailed them about it. I got a prompt response and a replacement sent out immediately and am really pleased at the quick response and professional way this was handled
18 novembre 2025
Avis spontané
Réponse de blackhammer.co.uk
Thank you for your feedback, Alex. We will feed this back to our customer support team.
Réponse de blackhammer.co.uk
Thank you for the review, Glad you find them comfortable. Please feel free to reach out to our customer care team if you have any questions.
it is not true to size.
it is not true to size.
I ordered UK7 size
didn't even finish my shift.
my feet were hurting.
27 octobre 2025
Réponse de blackhammer.co.uk
Hi, we are sorry to hear that the shoe isn't the right fit. The majority of our customers find them true to size; however, we understand there will be slight variations in shoe size, which is why we offer a 45-day returns policy and free exchange to encourage customers to try on their shoes before removing the tags and using them outdoors. For future reference, we have a size chart on the site that shows where to measure the foot for the most accurate and comfortable fit.
A positive experience all round
I was very happy with my recent purchases from Black Hammer - when it did go wonky delivery issue they ensured it went back on track as soon as they were made aware - excellent
28 octobre 2025
Réponse de blackhammer.co.uk
Glad to hear our customer care team could help you out!
Gut like it happy
27 octobre 2025
Réponse de blackhammer.co.uk
Thank you! Your review is much appreciated
Réponse de blackhammer.co.uk
We are glad to hear you have found them comfortable. Thanks for the review
Shoes are as described
Shoes are as described. Comfortable. Arrived quickly. Would definitely use again for the next set
28 septembre 2025
Avis spontané
Réponse de blackhammer.co.uk
Thank you Lee, let us know if you need any assistance in the future
Very easy website to view
Very easy website to view, follow and follow. High quality product at reasonable price. The steel toe cap boots fit well and feel very durable!
6 septembre 2025
Avis spontané
Great product fast delivery
28 septembre 2025
Réponse de blackhammer.co.uk
Thank you so much for the review
Not good quality
25 septembre 2025
Réponse de blackhammer.co.uk
Hi,
Thank you for your feedback. We are sorry to hear that you feel the quality of your purchase did not meet expectations as we have invested heavily in producing high quality safety shoes and recently increased our guarantee from six months to 240 days. We want every customer to be happy with their purchase and genuinely want to understand why this wasn't the case for you.
We would love the opportunity to resolve this for you and wanted to point out that we have a 45 days returns policy and encourage you to reach out to our customer support team either on the website or via info@blackhammer.co.uk with your order and they will be able to assist you.
Best
The Black Hammer Team
Shoes perfect good fit and very comfy…
Shoes perfect good fit and very comfy will purchase again
24 septembre 2025
Réponse de blackhammer.co.uk
If we were a person comfy would be our middle name! Thanks for the review
Réponse de blackhammer.co.uk
Good to hear. If you ever need support then feel free to reach out to our custoemr care team
Easy purchase,decent jacket at a decent…
Easy purchase,decent jacket at a decent price,fast delivery too
28 septembre 2025
Réponse de blackhammer.co.uk
Thanks, hope the jacket serves you well as we head into the wet season!
Great product & quick delivery 👍
25 septembre 2025
Réponse de blackhammer.co.uk
Thanks for the review Phil. Much appreciated!!
Trainers worth the price
Just received some trainer from black hammer and tona surprise for 36 pounds they are really comfortable, great quality and true to size , I've worn Adidas trainers mainly and these definitely outbeat adidas in my mind
23 septembre 2025
Avis spontané
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