Capital Resolve Avis 

SCAM! Stay away

They contacted me saying that I owed money to GNE/EDF despite me not being with either for nearly 2 years. I contacted EDF to clear everything up and they advised there was no outstanding debt.

I attempted to contact Capital Resolve Numerous times to advise them but could never get through to speak to person.

Just like others I read the letter they sent and texted my previous landlord in panic. Once I researched a bit it became clear this was a scam. Plus my credit score is high and this would have certainly impacted it if legitimate. It is absolutely evil this day and age to exploit people in this cost of living crisis who are already on their knees in energy bills. Lastly, this must’ve been a data breach from green network/EDF who ought to also be held to account for leaking/selling our personal information to these scammers. Absolutely disgraceful, particularly when you think of how convincing they make it seem.

When I left Green Network Energy I was £1 in credit I was billed by EDF for £25 and paid it. Now Capital are saying EDF want £52 ! I have photo proof so they are not getting another penny

Same as many others. Saying I owe money to EDF for an outstanding Green Network Energy account. Gives no time period and no address. I was once with Green Networks 2 years ago and I have spoken to EDF customer services and their debt collections side, and they say there’s an old account, 2 years old and the balance is £0.
You can’t get through to a person at Capital Resolve other than to make a payment, which I won’t do. EDF assured me I have no debt with their company and NOT to make any payments to Capital Resolve.
I’ve even paid £15 to Experian for my credit report and I have no outstanding debts in my name to any companies.
I’m just furious at this contact as it did really worry me and has wasted a lot of my time.
SHAMEFUL!

SCAMMERS!!!!
They wrote / emailed/ text me re debt yet my energy firm had no knowledge not did the company who I allegedly owed money to.

NEVER ASSUME THEY ARE RIGHT - ALWAYS GET IN CONTACT WITH THE RELEVANT COMPANIES AND GET WRITTEN PROOF.

They never replied to my email with the proof that they were wrong ..
it’s disgusting that they are allowed to trade

These clowns are chasing me for a non-existent debt from EDF. they send automated emails requesting payment to be paid centrally via their website. They don't answer phone calls.i have since blocked their emails and phone number.

Harassing me via email for a fictitious payment of an outstanding balance of an energy bill related to an old account. I have spoken to EDF who've confirmed I have no outstanding payments and they don't use this company to recover debt. Total scammers. Will not answer the phone. Will look at taking this further. Richard J Edwards leave me alone and do not contact me again.

Customer s are victimise by not carrying out proper investigation. They're protecting Green energy to defend them due to insolvency but I intend to take them to court with prove. Green energy should be blamed because you have gone burst but still accepting new innocent customers which are then passed to EDF without proper scrutiny. Lots of customers complained and they used covid 19. Read between the line, "What will you call that system."

Capitol Resolve Acted like solving cases with customers but never go deeper to investigate a case.

An incident between me living at 129 Colston in 2019 whereby Green energy provider went into insolvency but collecting money from customers without supplying energy. I noticed the problem and applied for E'on who started supplying energy with direct debit. Green energy passed my file to EDF and despite this two direct debit was going off my account. E'on was supplying but Green happens to be the commotion, who was honest about their hardship but passing files to EDF. I Called my bank to report and they retrieved the money back into my account hence EDF started requested money the don't deserve.

While that was going on I stopped E'on direct debit but had to pay them by instalments. EDF never go deeper to find out who owe Green energy but they compiled all customers to be owing. They need to investigate who is owing Green energy because I got no supply from them but E'on.

The case with Capitol Resolve was reported to Citizen advice bureau and I'm glad to go legal if they go more smarter.

Thank you

I just read a letter from these clowns don't react or pay anything I was a gne customer when they went bust I paid my last bill, but I resolved all debts which, another company tried to get me to pay but I showed proof that I owe nothing, now I have these people on me which I will ignore be careful.

Received a letter claiming that I owed in excess of £800. They claimed that I owed money to EDF, when they took over customers from the collapse of Green Network Energy. There wasn't any information on the letter they sent relating to what exactly I was supposed to owe money so did what I expect many of you will have done. Done a google search, saw the reports on here and instantly thought something wasn't right. I thought I remembered the when GNE collapsed, the direct debit moved across automatically to EDF. I check and it certainly did and therefore I owe nothing. They are absolute chancers and praying on the old, overly compliant and naïve.

Chasing me for payment, which was already paid in full four weeks ago. They don't answer phone and don't respond to my emails. How on earth I suppose to get any explanation about this?

Misinformation - chasing hugely inflated payment for SSE when SSE have already confirmed - in writing - the amount owing is less than 20% of what Capital Resolve allege what is due. I am being harassed with texts and emails

its a scam. kept getting letters saying my rental home has outstanding gas bill,, there on pre payment meters,,, i rang SSE and no outstanding balance and its impossible as there pre payment meters!.
SSE said they are fraudulent report them.. BEWARE

They are calling me about an outstanding debt that I owe SSE, I have been paying it monthly without defaulting. They have been calling me over and over, when I spoke with cap resolve they told me SSE had passed over an outstanding debt which was a lie. SSE HAD NOT CONTACTED THEM

this is scamming people i have a buiness thay say one i owe sse 585 pound but not in my name not at this address but you phone ask for copy of bill cut of ask you to log in make account there a scum ,,refuse that you dont have a contract with them go away

Rang my work number claiming I owed money to SSE. I have never used SSE nor do I have an account with them. When I rang through to see what they were contacting me for they said the client (SSE) supplied them with the information which is impossible as I had previously rang SSE and they confirmed there was no account with my details on it. Complete scam company, stay away.

I keep getting emails and texts from CapResolve stating that I have a debt with British Gas which they are taking action to collect. I am not nor ever have been a customer of British Gas. Complete Scammers.
I cannot understand, looking at all this negative Feedback that this company is allowed to continue.

Fraudulently trying to extort money for a sse “debt” that was paid off to a different, equally incompetent company many years ago.
They’re also happy to break Gdpr regulations as the letter was addressed to my partner, but they were more than happy to speak to me using his details and didn’t question the apparent Mr with a female voice.
How thick are they!!
At least you know the dumbest of society can get some sort of job 🤣🤣🤣🤣🤣

Have just received a text from CapResolve requesting I contact them regarding a Vodafone account.
A) I'm not with Vodafone
B) Addressed to the wrong person
Have reported as spam / scam and blocked number. Suggest you do the same.