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Lisez les avis des autres

Noté 1 sur 5 étoiles

Yet again this company demanding monies which are not owed to DVLA ! DVLA are ridiculously incompetent with records held ! I have warned Capital Resolve that i Am a vulnerable OAP with mental health... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

It is unbelievable that companies like this exist in 2026. I get a text saying I need to contact Capital Resolve. Something about DVLA, but absolutely no details. If I genuinely owe money, why... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They sent a letter regarding a vehicle that was sold over 2 months ago to my elderly relatives address meant for my partner. Can I also add this car was NEVER registered to this address. Claimin... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I mean now I’m looking at previous reviews I’m concerned I’ve just been scammed! This shambles of a company contacted me saying I owed money to OVO even though I’d just received a large refund from... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de recouvrement des dettes

Écrit par l'entreprise

At Capital Resolve, we specialise in providing professional and ethical debt resolution services and our valued clients that include many of the UK’s leading Energy, Telecoms and Financial Services providers as well as those in the Retail and Public sectors. With over 30 years of experience in the industry, we understand the importance of maintaining positive relationships between creditors and debtors, and we work diligently to resolve outstanding accounts with fairness, respect, and integrity. Over the past 30 years, Capital Resolve has helped more than 3.5 million customers manage and resolve outstanding accounts, with many now enjoying a debt-free future. We are fully authorised and regulated by the Financial Conduct Authority (FCA) and operate in full compliance with their rules and guidelines. We are also members of the Credit Services Association (CSA) and adhere to their strict Code of Practice. Please visit www.cr-portal.com/contact-details for our contact details.


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Tous les avis

(181)

24 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Lost my payment

Lost my payment , and couldn’t be bothered chasing up where it went , so I had to pay the client myself , awful service from start to finish

2 août 2022
Avis spontané
Noté 1 sur 5 étoiles

Zero ⭐️

Zero ⭐️

Please don’t use this company . They are not straight forward. Very lazy in investing the case.
Close the case to their favours.

If I have ample of time I might have taken them to court but as I don’t have time I left it. But I’ll not leave this as I have 6 months of time

Someone should teach them a lesson .

Friends let’s all unite and ban this company . 95% negative reviews , why on the planet this company is still there

26 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Incompetent, ignorant, bullies.

Dreadful company with no professionalism.

They sent a threatening letter toa vulnerable adult saying that a sum of over £100 was owed. When i pointed out this was incorrect - as they had a prepayment meter and, therefore, couldn't have accrued such a debt, they slammed the phone on me.

They are typical bailiffs, just a bunch of incompetent, ignorant, bullies.

22 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Shame you cannot give 0 stars

Shame you cannot give 0 stars. Constantly harassed by this company saying I owe the DVLA. Phoned DVLA who advised that I did not owe them any money. Phoned Capial and advised them of the same. They said that they were acting for DVLA. I advised that they were fraudulently trying to obtain money. She said she would put the amount on hold and get in touch with DVLA. Total scammers. Needless to say I will not be paying them

18 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

capital resolve falsly claimed that I…

capital resolve falsly claimed that I owed payment to sky tv, I sent evidence by email for them to check Royal Mail tracking of 3 letters I sent to sky tv, legally cancelling by account with sky, just like sky they never bothered to check to see if I was telling the truth, but they never sent any letters to the address I was supposed to be at, just phone calls wanting to know an address, and wanting payment for a false bill, as I said earlier they were sent evidence by email, also by recorded and registered letters to sky, evidence was ignored by both parties.

26 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Professionals and trustworthy company

Professional company who gave me and ear to listen to me when SSE refused to listen to me and they returned the case to SSE.

They never sided with the company that instructed them when they saw my Evidence.

Thanks for being humans especially miss S plant.

25 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Despite their clearly shady involvement…

Despite their clearly shady involvement with a lot of scams as per the other reviews, Sainsbury's bank do actually use this company which is shocking in itself and another story entirely. Settled my balance despite the worry brought in by literally every other review here and now I've had no acknowledgement of my payment and no one will answer my calls or messages to get a receipt. Absolute shambles of a company and shame on anyone who uses them

9 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Scam Company

These people have been harassing myself and my wife for the past week, claiming we owe SSE £1000. When we called SSE they said that they are not involved with this company in any form. They are scammers, please don’t pay them and contact the company they claim to represent. Stay safe.

27 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Absolute awful

Absolute awful, harrasers and scammers !!

They falsely claim I owe money to SSE at a previous address, which is not true, since I used only a prepaid meter. They keep harrassing you, although I asked them to provide a goddam shred of evidence I owe them something!! Suns of focking beaches

29 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

Trying To Contact Them For Past 4weeks…

Trying To Contact Them For Past 4weeks due to some virgin media outstanding bill for services never been used by my emailed and called no answer only very very long waiting time. I owe nothing to virgin media so you fraud companies take this to court happily

29 mars 2022
Avis spontané
Noté 1 sur 5 étoiles

CAPITAL RESOLVE have effected by COVID-19

it seems to CAPITAL RESOLVE people have effected by COVID-19 so badly if so , there should be an alternative way people can reach you.

Usually if people have passed away in current business , a new business owner should update their contact details to continue to do the business .

2 février 2022
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS!

Don’t pay them! They are scammers!!!! They kept sending me loads and loads of texts (never received any calls or letters or emails, NEVER) saying that I owe to water Thames 438£, when I called water Thames directly they say that an account under my name doesn’t even exist and it never did (as they have all the records of the past few years registered). They contacted the police for me and report the fraud but they don’t stop sending this fake texts. If you try to call them they don’t respond. (I called 4 times per day and I stay c’è on the line for minimum 20 minutes each call)
THIS IS RIDICULOUS!

10 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS DON’T PAY REPORT TO POLICE

Please do not pay this company as they are scammers. I’ve reported them to the police fraud department. Before I was moved from spark energy to SSE I made sure that there was no debts which Spark energy confirm there was none at all. If you try calling them they will not answer.

8 décembre 2021
Avis spontané
Noté 1 sur 5 étoiles

OK got a bill for a stupidly large…

OK got a bill for a stupidly large amount of money the letter was not addressed to me or any name in particular only the allied insurance consultant strange thing is I got this letter after the post man came about 4 hours after he came thing is never heard of them till now and they are no longer operating so yeah sounds like a stupid scam if I have ever heard one

20 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

SCAM SCAM SCAM I AM REPORTING TO POLICE…

SCAM SCAM SCAM I AM REPORTING TO POLICE KEEP RINGING ME WITH A RECORDED MESSAGE REGARDING COMPANIES THAT I AM NOT A CUSTOMER OF… SOMEONE WILL VISIT THEM AS I AM REPORTING TO TRADING STANDARDS AND THE FRAUD DEPARTMENT OF THE POLICE

18 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Only giving these 1 star due to not…

Only giving these 1 star due to not able to put 0 stars luckly they have my number not my mothers who has frontal lobe dementia. I keep getting texts about her owing ssc money which she don't as she is in a home now please just call the company they say you owe money to and confirm it with them someone needs to do something about this company. Like many i have blocked the numbers so many times and they use another one. Getting sick of this now!!!!!! I will be looking at sueing them soon for stress my mother is slowly dieing I don't need stress of this on top of that bit of compasion wouldn't go a miss.

6 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

SCAM Harassment company

Harassment company, been ringing me constantly for months and leaving automated voicemails. Then all went quiet. Now I’m receiving texts from them from different numbers every day. They say it’s about my DVLA account - I don’t even drive!!

29 juillet 2021
Avis spontané

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