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Noté 1 sur 5 étoiles

Yet again this company demanding monies which are not owed to DVLA ! DVLA are ridiculously incompetent with records held ! I have warned Capital Resolve that i Am a vulnerable OAP with mental health... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

It is unbelievable that companies like this exist in 2026. I get a text saying I need to contact Capital Resolve. Something about DVLA, but absolutely no details. If I genuinely owe money, why... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

They sent a letter regarding a vehicle that was sold over 2 months ago to my elderly relatives address meant for my partner. Can I also add this car was NEVER registered to this address. Claimin... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I mean now I’m looking at previous reviews I’m concerned I’ve just been scammed! This shambles of a company contacted me saying I owed money to OVO even though I’d just received a large refund from... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de recouvrement des dettes

Écrit par l'entreprise

At Capital Resolve, we specialise in providing professional and ethical debt resolution services and our valued clients that include many of the UK’s leading Energy, Telecoms and Financial Services providers as well as those in the Retail and Public sectors. With over 30 years of experience in the industry, we understand the importance of maintaining positive relationships between creditors and debtors, and we work diligently to resolve outstanding accounts with fairness, respect, and integrity. Over the past 30 years, Capital Resolve has helped more than 3.5 million customers manage and resolve outstanding accounts, with many now enjoying a debt-free future. We are fully authorised and regulated by the Financial Conduct Authority (FCA) and operate in full compliance with their rules and guidelines. We are also members of the Credit Services Association (CSA) and adhere to their strict Code of Practice. Please visit www.cr-portal.com/contact-details for our contact details.


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

181 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Tous les avis

(181)

24 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I had an email come through from this…

I had an email come through from this company related to a outstanding account I have with SSE I've spoken with SEE I don't owe them anything at all I tried phoning captal resolve and no reply on hold permanently

28 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

SCAM

SCAM
They contacted me about debt I apparently owe. I called that energy company direct and confirmed no debt is owed. So that fully confirms it is a scam.

25 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

Scam alert

Keep trying to get me for a debt for an energy company I've never used? Reported it to FCA who said they are inindated with complains about this company regarding fraud. Anyway stuck them on a email blocker, so last I'll hear of them.

21 mai 2021
Avis spontané
Noté 1 sur 5 étoiles

SCAM claiming I have a debt which I don't.

Keep phoning me and texting me about a Vodafone debt. I have confirmed with Vodafone that I have no debt and never have. Blocked their number and they call off of different numbers. They're a scam trying to get money out of people.

30 mars 2021
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Continuous answerphone messages saying payment is required from Spark Energy. I do not owe money to Spark Energy or have an account with them.
Blocked their number, they are scammers.

18 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

These people are scammers and…

These people are scammers and fraudsters trying to get your bank / credit card details. They pretend to be different people working for multiple companies all from the same phone line.
The fact is that these people most probably work in the industry, and so obtinaing your details from the company they work for would be extremely easy, its called data theft. Some of these people are good at covering their online footprints to avoid being caught. Your details may also been sold by companies such as facebook / twitter if you use them. Despite their claims to the contrary they do sell your user data and if your mobile / home number is attached then whoever buys this information will use it against you. These parasites will attempt to call you early in the morning, well before 9.00am and they may send you endless dangerous texts demanding you to pay your debt on your account. They are doing this to force you into giving your account details. never ever give them anything, don't even answer the phone, simply block the number and report it here or other phone lookup companies to ensure others dont fall victim to this scam.
As mentioned before they pretend to be different companies, for example they pretend to be a ppi specialist, and they want your bank / card details so they can pay you your non existent ppi claim. Or they pretend to be from BT or Virgin Media, they are not from any of these companies. Simply block their sms number / phone number. very dangerous number, never answer! i you dont know the number look it up first, always.

17 novembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Receiving text which include a name…

Receiving text which include a name unknown to me and ref number 718119 asking to urgently phone Capital Resolve. After checking it was not a scam Phoned got recorded message Option 5 to advise wrong recipient. Select option 5 message Thanks and terminates. Have blocked future text or calls

21 août 2020
Avis spontané
Noté 1 sur 5 étoiles

scam ?

Very keen on not letting you put abusive words on here.
Strange . All they are fit for is abuse

Same with British Gas that they scam for.

Shame on you employees . Get in to the market place and get a job that gives you some pride instead of representing these low life scammers

24 janvier 2020
Avis spontané
Noté 1 sur 5 étoiles

Sending random letters out with no relevant info.

Sending random letters out with little to no information other than the need to contact them. Multiple checks with bank and Experian etc have confirmed they haven't checked my credit and I dont have any outstanding debts. Further research into this company implies they are a scam outfit.

3 mars 2019
Avis spontané
Noté 1 sur 5 étoiles

Just started recieving texts from these…

Just started recieving texts from these people about a debt for someone other than I. Slightly bizzarre but there we go just have to keep texting them back telling them to stop harrasing me. Doesn't look a proper company with ethics if you google them. Cheers

28 septembre 2018
Avis spontané
Noté 1 sur 5 étoiles

Bullies!

Here's my situation: I am in a fair bit of debt and due to a bout of ill health in early 2015 I am now on welfare desperately trying to find employment. I contacted StepChange Debt Charity regarding my circumstances and they were happy to help, very caring and understanding.

In December 2015 I was made homeless, through no fault of my own - it was over a health and safety issue. This voided my current Payment Plan with the debt charity and a new Temporary Payment Plan had to be arranged.

In the meantime I received a very threatening text message from Capital Resolve, who at the time I had never heard of and had no idea what it was regarding. So in a panic I called the number: the man explained he was from Capital Resolve it was about a debt I have. I explained my situation - jobless, homeless, down & out and dealing with a debt charity so didn't need the services of Capital Resolve. End of that...or so I thought...

All this happened around a couple of weeks before Christmas. TODAY the 19/01/2016 I have received 2 x text messages & 1 x email from Capital Resolve, all were of a threatening nature. So I called them and asked what was occuring. The man on the phone explained I'd had 30 days to resolve the payments to my creditor which I hadn't done. I replied with: I am still with the debt charity which I am happy with and that I had not long received my new payment plan after the Christmas break when most places shut down - also that I'd sent the cover letters, re. the payment & debt charity details, offering a minimum payment just a few days prior to this phone call. Apparently Capital Resolve INCLUDE PUBLIC HOLIDAYS (Christmas) IN THEIR 30 DAYS despite most of the UK grinding to a halt!
The rude man then explained that Capital Resolve could do what StepChange are doing, again I explained that I am happily dealing with the debt charity. He then threatened me with 'debt recovery' if I didn't offer a payment and my card details to them as soon as possible!! I hung up and will never be answering any texts/emails/calls from them or calling them again.

They are nothing but bullies! I am not even dealing with Capital Resolve yet they still harass me? This is just wrong.

19 janvier 2016
Avis spontané

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