Car Care Plan Avis 9 594

Quick & Efficient & on time

I am utterly disappointed with the service provided by this warranty company. I have meticulously followed all the manufacturer's recommendations and have a full-service history for my car. However, when I made a legitimate claim, the company went out of its way to find a flimsy excuse on the internet to deny payment. This is a classic example of a company that takes your money but refuses to honor its commitments. I would strongly advise anyone considering this company to stay away. They are not a trustworthy provider, and you will be left high and dry when you need them the most.

Both guys that came out were great guys good job done. Polite and in time.

Fast and easy to deal with.

The technician arrived right on time and did the most fabulous repair to my alloy. I can’t even see where the work was done and if I didn’t have before and after photos you wouldn’t know there had even been damage to the alloy!! Fantastic quick and expert service restored my pride and joy.

Uslass .not worth the paper its written on ..would never buy any thing from this shower again

Si gave me options about rectifying the damage. He was very professional and the finish was excellent.

A totally stress free and effortless experience. Marshall’s Canterbury handled everything. Perfect piece of mind from booking to hand back.

I had bought a 3yr old car, driven it for 4-6 weeks. Monitored a ‘squeak’ to work out its origin. Our salesman contacted technical/service dept, and appt was made. Diagnosis process revealed serious defects in gearbox. Care Plan agreed to pay costs.
Parts ordered. Repair done that day. Car only in garage for 3 days. Slight glitch putting into gear to drive away but technician sorted it immediately. Kindness and concern all the time. Thank you!

My experience with the insurer was great but their recommended supplier (Kwik Fit) was not in a rush (4/5 days wait) to replace the tyre - tried 2 different branches . I went elsewhere and was seen in 24 hours

No quibble all the warranty work was completed via the main dealer.

Quick and easy to deal with and the problem was solved very quickly

Were agreeable to making sure I could make use of the policy when I needed to and now the work has been carried out nicely

I recently submitted a claim for a punctured tyre and was very impressed with the level of customer care I received. The team was attentive, professional, and handled everything efficiently from start to finish- thank you- Liza L

All the Customer executives I spoke where really good and always very helpful. I want to share a special feedback for Aaron Caleb who has been exceptional and been very helpful to answer all my queries and explain things in details and follow up where needed.

I was dealt with in a professional, efficient way. Repair carried out at my home, very convenient. Delighted with quality of repair. Thank you Will, I am very grateful.

Had a hassle-free service, wait time is over 2-3 weeks, so be mindful of that delay in fixing, otherwise booking, getting the fix done is all quick and easy.

No issues and no quibbling over the necessary repairs which were sorted very quickly.

Very easy process