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Lisez les avis des autres

Noté 5 sur 5 étoiles

Remote access A big thank you to Lamont at CCTV Direct Leeds I was having some difficulties with a customers camera set up and Lamont was able to log on remotely and give me a tutorial regar... Voir plus

Noté 5 sur 5 étoiles

Lamont always super helpful as usual. Clarified my doubts and tweaked the final details on the cctv in no time 👌 always a pleasure dealing with these guys.

Noté 5 sur 5 étoiles

This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Voir plus

Noté 5 sur 5 étoiles

Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Voir plus

À propos de l'entreprise

  1. Magasin d'équipement de sécurité

Écrit par l'entreprise

We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
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3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(3 009)

359 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great after-sales support

Been using CCTVDirect for several years now and the after sales support is second to none. Had an issue with a PTX camera, and "Lamont Marshall" gave us the assistance we need with a speedy response. Thoroughly recommended.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Lamont

Lamont
Is one of the nicest guys you could ever want to help with a tech problem.
Always brilliant as all the guys there ..
The best back up in the industry by far.
Regards Kev
Safeguard security Systems Doncaster.

18 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

CCTV Direct, first class :)

We use CCTV Direct for all off our CCTV requirements.
Great knowledgeable team and always ready to go the extra mile.
The team in tech are second to none and the communication is first class.
Why go anywhere else!
Chris Tricks
General Manager
Aeon Electronic Protection Systems Ltd.

30 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Always have an excellent experience…

Always have an excellent experience with the Tech Support at CCTV Direct.

Both Adam and Lamont have resolved issues I've had in under 5 minutes! I would highly recommend their service. ✅👍🏻

29 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Needed help organising our cameras…

Needed help organising our cameras across 2 NVR's. Spoke to Lamont who was brilliant. Went above and beyond to make the changes I needed, which were far more complex than I could have handled, while I sat back in my chair! Lamont provides a very friendly, professional and approachable service and I can't praise him highly enough.

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Dealt today with Daniel Lee.

Dealt today with Daniel Lee.
He went over & beyond to get my system up and running.
Thanks for being there when I was stuck. Getting systems up onto the internet is sometimes daunting for me when it doesn't go right straight away, & it's great to have somebody on the end of the phone & who can log in to help.

Thanks again

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

I called Cctv Direct technical…

I called Cctv Direct technical department for some help with some Hik vision Camera issues and Dan helped me through everything stayed on the phone for at least half an hour to make sure that everything that had been done had been done properly. Cctv Direct have always been amazing in a technical help I rate this company 100%.

11 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Lost camera connection after broadband change

I recently changed my broadband supplier and lost connection with all my cameras and didn't know how to get them reconnected to the DVR.
The technical team at CCTV Direct are brilliant, both Lamont and Daniel who have answered my phone calls have sorted things out for me. Lamont always calls me back so that I'm not just waiting on the phone while he gets things back up and running.
I have recommended CCTV Direct to my friends and family and will continue to do this.

8 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

CCTV Direct are a great local company

CCTV Direct are a great local company. Their support team is superb, really knowledgeable, easy to get hold of and a real pleasure to work with. Lamont has helped me out the last few times and is an absolute superstar with the patience of a saint. Thank you guys… keep up the good work.
Guy from Wetherby Padel.

5 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

A customer had a problem with a camera…

A customer had a problem with a camera that was installed 8 years ago. Lamont and Adam were amazing. They explained clearly and quickly what needed to be done, accessed the system remotely and fixed the issue straight away.
Thank you very much

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Adams done it again!

Adams done it again!
This was a tricky one where a customer had changed the service provider and NVR wouldn't connect to the router.
After no more than 10-minutes a rare issue had been sorted and the customer was back online!
Thanks again CCTV Direct for your ongoing tech support.

4 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Fantastic knowledge, service and aftercare! Could not recommend more highly! Both Matt and Lamont super helpful in every way.
Thank you

3 juin 2026
Avis spontané

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