Official Gatwick Airport Parking Avis 

20 648
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Easy to park, frequent and efficient bus service. Great (and free) for picking up and dropping off other people flying as well. The only thing is the bus announcement taking you back says you shou... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Super easy to book online. Not bad pricing for August. Directions are straightforward. Found the car park easily & luckily a disabled vehicle space. Make sure you don’t park in disabled bays marked ‘a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

This service was truly excellent, and I would highly recommend it to anyone. The only area that could be improved is clearer guidance around entry and exit procedures. I wasn’t initially aware that... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went to Majorca for a week and it was well worth a little bit of extra money just to be terminal adjacent. It would be helpful though if the car park had those green lights above bays to show you w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Aéroport international
  2. Espace de parking
  3. Parking public
  4. Service de voiturier

Écrit par l'entreprise

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

21 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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4,6

Tous les avis

(20 648)

3 972 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Straight into the carpark

Straight into the carpark. Clearly signposted for entry and exit. Regular buses. No problems at all. Plenty of travel info before we departed on holiday. Handy contact info if we had any queries. Will definitely use again.

27 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Customer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking clearly signposted with regular buses and plenty of information provided before arrival, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

So simple

So simple, found a space very quickly, parked and waited probably 10mins for bus which wasn’t a problem, smooth ride to and from airport.

23 mai 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Sean

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking simple, smooth and quick, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Great parking experience

Easy to use, very efficient and a sensible price.

23 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Russell

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to use, efficient and sensibly priced, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Booked on-line which was extremely…

Booked on-line which was extremely easy. All information was fantastic. From dropping car off to picking it up, the whole experience was fantastic. Want to add when dropping of, the staff made it easy and were so exited for the grandkids with us. Picking up the guy in the office was brilliant too.

18 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Robin

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book online, easy to drop off and pickup and the staff were fantastic, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Cheaper than anywhere else

Cheaper than anywhere else. Easier than anywhere else. Shuttles very regular. My #1 choice airport and my #1 choice parking. Beats Heathrow mayhem any day.

4 août 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Chiara

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking good value with a regular shuttle service and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Easy to use and good value for money

Easy to use and good value for money. The staff were great and very friendly.

20 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Consumer

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to the parking being easy to use and good value for money with friendly staff and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Easy to find

Easy to find, nice big spaces. Walk to departures is all internal so no getting wet if it's raining. You need to go through Hampton hotel reception which we thought was wrong at 1st! Only criticism is it's hard to find where the next levels are up and down. Would highly recommend and definitely use again.

27 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Katherine

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to the parking being easy to find with big spaces and a covered walk to the terminal, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 1 sur 5 étoiles

car damaged

We paid for a week parked here. We chose a spot on the end of an aisle of cars so we would only need to worry about 1 car parking next to us.

We came back from holiday to find our car was damaged on the side with no parked cars.

When I raised with the the customer service I’m told they have no responsibility and that there is no CCTV. This is ridiculously insane, as I booked being under the impression my car would be secured and safe. They misled the parking security and their customer services have been awful, passing me from pillar to post and ending with them telling me to go to 101 as they won’t help me but might help the police.

They are also refusing to log my complaint.

Overall awful, I don’t recommend at all they cannot keep a car safe and damage free

28 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Ellise

Thank you for taking the time to share your feedback.

I'm sorry to hear of the damage caused to your vehicle whilst at our Car Park.

We ask that due care is taken by all passengers when using any of our car park facilities and we're sorry to hear of your recent experience upon returning to your vehicle.

We see you have also contacted us through our official Customer Service Centre, a complaint has been logged and would like to reassure you we will be in contact soon if not already.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Safe and cheaper way for a family to…

Safe and cheaper way for a family to get to an early flight on holiday from central London

31 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Cuong

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking safe and cheap, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

As a single female travelling alone

As a single female travelling alone, parking was an integral part of making me feel safe on getting to and returning from airport

31 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Caz

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking service safe and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Mid Stay North Terminal (5 Stars)

My family travelled to Ibiza on the 29th of July. As we had an early flight, we booked the Mid Stay North parking. The facility was excellent—very convenient and clean—and I would highly recommend it.

However, I encountered one issue during our arrival. While looking for the Mid Stay parking entrance, I mistakenly drove into the North Terminal Drop Off area. I paid the £10 fee at the time, but I am writing to ask if it would be possible to receive a refund.

I did not drop off any passengers or luggage in that zone; entering it was entirely accidental due to navigation confusion while trying to locate the main car park.

I hope you can assist me with this matter. Your understanding and support are highly appreciated.

29 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Max

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay car park convenient and clean, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 4 sur 5 étoiles

Easy to find

Easy to find, easy to do and quick.

29 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Sarah

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to being easy to find, easy to do and quick, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Fantastic parking service

Fantastic parking service, easy, quick and convenient. Will definitely use this service again. Great value too.

20 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear G and J

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking service easy, quick, convenient and great value, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

My car was waiting on my return!

Arrival process was simple and quick. Departure was a 5 min wait in the queue and I was able to walk directly to my car. It was there and waiting which doesn't happen with 3rd party valet companies I've tried many times before.

31 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Jemma

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the arrival and departure simple and quick, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Valet parking is great

Valet parking is great. If you book early enough it's not much more than long stay.
You just turn up, drive in, leave the car and go. On return you leave the terminal, cross the road, retrieve you keys and drive away.
Simples

31 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Caroline

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the Valet parking service great and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

This service was easy from start to…

This service was easy from start to finish. On arrival the instruction was clear and staff very friendly, explaining what to do and where to go and on return we got our keys in just a few mins and off to the car. Having used other services at the airport this was worth the extra money. No hassle just a great service.

18 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Jo

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the service easy from start to finish and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

It does what it says on the tin

It does what it says on the tin. You pay your money, drive in, park, drive out and leave. All works well with the car registration recognition. Bus drivers are all fab but some even more so than others. I am a wheelchair user and they always go above and beyond to make me feel comfortable and not an inconvenience. Thanks all.

31 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Michaela

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking worked exactly as advertised and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Gatwick North Mid term parking is very…

Gatwick North Mid term parking is very convenient, easy to access and get to terminal. Bays are a little tight for large vehicles

31 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Frank

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the Mid Stay parking convenient with easy access to the terminal and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Really impressed with this car park

Really impressed with this car park. Easy to find, lots of people there to Check in car with ease meaning we could walk straight into terminal. So easy on return, opposite arrivals and picked up key in minutes before being able to drive off home. Would highly recommend.

23 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Miss C C

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the car park easy to find and close to the terminal, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Noté 5 sur 5 étoiles

Excellent parking

Excellent parking! I always book direct at Gatwick's website. Prices and offers are excellent, and it is very easy to understand different options. Medium stay car park is the only option for me, excellent location and great price.

29 juillet 2026
Avis spontané
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Réponse de Official Gatwick Airport Parking

Dear Magdalena

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking offers and prices excellent and the Mid Stay car park location excellent, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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