Needed 4 days parking at Gatwick North. Explored various options off site but found mid stay competitive value. Simple online booking process, excellent post booking information and messages and sim... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Location handy and cost good but instructions confusing. Arrived 4am. We were advised to locate Open Zone in South Terminal Long Stay Followed sign to Open Zone but ended driving through Zones A - C... Voir plus
L'entreprise a répondu
Good value and easy to book. Good communication and signage in the car park at the entry could be clearer, as if it’s the first time parking there, it’s easy to think you are going into another area... Voir plus
Really easy to get to, brilliant location for north terminal. Regular bus service, sometimes really busy when going to the airport. There is always another bus that arrives very quickly if you are u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Coordonnées de contact
Horley, RH6 0NX, Gatwick, Royaume-Uni
- gatwickairport.com/parking
4,6
Excellent
21 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
They will not care about your car.
I left my car with Gatwick Valet parking for 8 days. On my return I found my steering wheel had been damaged. Because in the small print I left the airport before raising a claim they refused my claim. In this matter they are their own Judge and Jury. Your only course of action is to sue. They don't care about the customer only avoiding responsibility, they have a dishonest person working for them and they don't care.
Edit - I have written to Customer Care as they suggest.
3 Oct: Nothing back so it was just a meaningless response.
17 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Mr Len
Thank you for taking the time to share your feedback.
We're sorry to learn of your experience with our Valet Parking Team.
We aim to provide the highest quality service and care to all of our customers using our valet services and we're disappointed to hear of your recent experience.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
Would use again
Quite an easy experience. Regular buses but they were very crowded early morning. Not the cheapest but I had to book quite late and I've been put off meet and greet from recent press. Might be cheaper if you book early?
14 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Flo
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking experience easy with regular buses and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Réponse de Official Gatwick Airport Parking
Dear Nigel
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how excellent our staff are. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Stress free parking
Stress free parking. A little in the expensive side. Good that you can take your keys with you. Would recommend.
14 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Mr & Mrs Wright
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking stress free and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It was the first time I used the mid…
It was the first time I used the mid term parking at Gatwick (I usually book long term parking). This was far better and much more convenient. I have a bad hip at the moment so using this car park was much more suitable for me. I was able to park on the ground floor, and walk under cover to departures which took no more than 10 minutes. I will not be using long term parking anymore, mid term parking is the way forward for me now.
15 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay car park convenient and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Straightforward…
A very easy and straightforward experience from booking right through to leaving the airport at the end of our holiday. Everything was simple, well organised and completely hassle-free.
21 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear MIkey W
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking straight forward and well organised, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The most easy and smooth operation from…
The most easy and smooth operation from driving into and driving sway from Gatwick. Top marks.
21 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Jan
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking operation easy and smooth, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Official Gatwick Airport Parking is a good option
Official Gatwick Airport Parking is an easy service to book and use. They make allowances for delays in flight arrival time. It is worth booking in advance as you can as prices do change. ANPR makes it easy to enter and exit.
18 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Experienced Traveller
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service easy to book and use, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Great experience
Great service and information through out. Easy to park with regular transfers to the terminal. I will 100% be using this service. Thank you for making this aspect of my trip hassle free.
16 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Leigh
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service and information being provided was great and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Service without any worries
Service without any worries . I am very happy
19 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Dilipkumar
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service has no worries and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So much cheaper and easier than getting a Taxi.
So much cheaper and easier than getting a Taxi. Drive right into the car park, it lets you know your number plate and then opens the gate. I like the fact that you put in your expect return time and date, giving that little bit of extra security should your car be noted to leave earlier than expected.
Have used it several times over the last few years and will continue to do so!
20 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear BobnLiz Terry
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking cheaper and easier than getting a taxi, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Réponse de Official Gatwick Airport Parking
Dear Colin
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy from booking to flying and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent long stay parking Gatwick…
Excellent long stay parking Gatwick south. Always a positive experience. Efficient booking, parking and quick transfer to airport terminal on frequent bus service. Reliable and prefer to keep my car keys after parking. Highly recommend.
9 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear JV
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking booking efficient and bus transfer service frequent, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Ease of use
Only ever use the official Gatwick valet parking, used it for 10 years now and not once have I had an issue.
20 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Antony
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the valet parking service easy to use and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Everything went as smoothly as I…
Everything went as smoothly as I expected
Highly recommend
7 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Peter
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the parking running smoothly and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Réponse de Official Gatwick Airport Parking
Dear Agim
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and convenient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
We arrived about 3.45 on a Sunday…
We arrived about 3.45 on a Sunday morning and found car park full in lots of sections and some blocked off it took 40mins to find a space then waited longer than normal time for bus to terminal which made out plan run late.
13 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Adrian
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear you had trouble finding a space and that you had to wait longer than normal when recently using our car park and transfer bus service.
Our buses are scheduled to arrive to pick up passengers every 10-15 minutes and we’re truly sorry to hear this hasn’t been the case when you’ve recently visited Gatwick and for any stress or delay this may have casued.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.
Kind regards
Gatwick Customer Services
very easy to ammend
24 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Barry & Tanya Girt
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to amend and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
So easy to park and have your keys with…
So easy to park and have your keys with you. Car park is secure. Buses run frequently and it's lovely to when you come home just jump on the bus back to your car and home
7 septembre 2026
Avis spontané
Réponse de Official Gatwick Airport Parking
Dear Mr Clarke
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding it easy to park and secure with regular buses and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Réponse de Official Gatwick Airport Parking
Dear M K Hazzard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and easy to change, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.