Purchased the XL bag from B & Q 3 months ago, it’s been such a relief knowing there is no pressure or extra charges for length of time, we are sorting our garden which has taken time. I went online an... Voir plus
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To start with, the bag always turns up within a couple of days of ordering. As to collection - SO easy and straightforward. Just request collection online, the truck turns up within the five working d... Voir plus
After discovering our driveway was too borrow for a skip lorry, we opted for a Hippobag. Booking was simple and delivery was within 24 hours, as was collection after asking for it to be removed. W... Voir plus
L'entreprise a répondu
Simple to order a package, Quick bag delivery, Easy to book a collection. As with all rubbish disposal, sadly it's expensive. Booked a collection which happened within three day (an email letting me k... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Trusted with rubbish removal for over 15 years. Services include HIPPOBAG, skip and Man & Van services.
Coordonnées de contact
1000 Lakeside, PO6 3EN, PORTSMOUTH, Royaume-Uni
- 0333 9990999
- web.enquiries@hippowaste.co.uk
- hippowaste.co.uk
4,7
Excellent
22 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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very easy
very easy - order a bag (or buy one at Toolstation), fill it and it's picked up when you want- what's not to like!
30 juin 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We're pleased to hear you found the process so easy and everything worked just as it should, from filling the bag to arranging collection.
Thanks for choosing HIPPO.
Very efficient waste Collection
Very efficient waste Collection. The website is easy to navigate and arranging the collection was simple. The Hippo bag was flexible and it was no trouble positioning it outside the house. Would definitely use again.
30 juin 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We're really pleased to hear everything was easy to arrange and that the service worked well for you. Thanks for choosing HIPPO, and we look forward to helping again in the future.
Team HIPPO
Réponse de HIPPO
Thank you for your 5 star review :)
Collection was smooth and quick
Collection was smooth and quick, service always on time and good to know most of it will be recycled!
7 juillet 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We're really pleased to hear the collection was smooth and quick. It's also great to know our commitment to recycling is important to you.
Thanks for choosing HIPPO and for taking the time to share your feedback.
Team HIPPO
Réponse de HIPPO
Thank you for the 5 star review :)
Very quick delivery and collections for…
Very quick delivery and collections for an emergency waste collection from my client's site within Cambridge.
29 juin 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We're glad we could help with your client's waste collection and that everything was turned around so quickly. Thanks for choosing HIPPO.
Team HIPPO
Very straightforward to use
Very straightforward to use. Delivery of the bag only took one day and collection was in four days following my notification to collect.
I would use again.
2 juillet 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We're pleased to hear you found the service straightforward and easy to use. Thanks for choosing HIPPO, and we look forward to helping you again in the future.
Team HIPPO
Good service
Good service. The bag got dropped off reasonably quick and was picked up within 3 days of booking the collection. I didn’t even know they came which was handy because I was in work so it’s nice to know the service can be completed without you having to take time off work.
6 juillet 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We're glad the bag arrived quickly and that collection was easy to arrange around your day. Thanks for choosing HIPPO, and we'd be happy to help again.
Team HIPPO
Easy to order and very large bag filled…
Easy to order and very large bag filled with 85% of the contents of my very large shed! The only two things I’d say is the bag was ordered on a Friday and said next working day delivery but we didn’t receive until the following Wednesday afternoon, collection was pretty fast within 4 days of ordering I feel it’s all a bit over priced but quite a bit cheaper than a skip but overall not a bad service I would use these over a skip.
6 juillet 2026
Réponse de HIPPO
Hello
Thank you for taking the time to leave a 4‑star review. We're pleased to hear the bag worked well for your project and that collection was completed quickly. We do appreciate your feedback regarding delivery and pricing, and we're sorry the bag took longer to arrive than expected.
It's great to hear that, overall, you found HIPPO to be a convenient and cost‑effective alternative to a traditional skip. Thanks for choosing HIPPO.
Team HIPPO
We have used hippo waste about 5/6…
We have used hippo waste about 5/6 times at least! Where we live is narrow, and we don’t have the space for a proper skip. Hippo is a great solution, and pick up has always been a breeze. The lorry drivers who do the collection are always great.
6 juillet 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! It's fantastic to hear you've chosen HIPPO so many times and that it's been a great solution where space is limited.
We're also delighted to hear our collection drivers have consistently provided a great experience.
Thanks for your continued support and for choosing HIPPO time and time again.
Team HIPPO
The process from start to finish went…
The process from start to finish went very smoothly.
6 juillet 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We're so pleased to hear our process worked well for you.
Team HIPPO
Took too long to collect.
6 juillet 2026
Réponse de HIPPO
Hello,
Thank you for your review. We're sorry to hear that your collection took longer than expected and appreciate how frustrating delays can be.
We’re always looking to improve our service, and your feedback will be shared with the team. We hope that despite the delay, the collection itself was completed smoothly.
Thank you for choosing HIPPO.
Team HIPPO
Exceptional service staff are super…
Exceptional service staff are super nice and very informative I would 100% use again 5 stars
6 juillet 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We're so pleased to hear our team made such a positive impression. Your kind words mean a lot, and we're delighted you'd use HIPPO again. Thanks for choosing us.
Team HIPPO
Effortless process
Effortless process ordered a midibag and collection. Bag arrived in the given time and was collected likewise after my phone call.
Great service.
3 juillet 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We're really pleased to hear the process was effortless from start to finish. Thanks for choosing HIPPO and for taking the time to share your feedback.
Team HIPPO
Réponse de HIPPO
Thank you for the 5 star review :)
The Staff & Service
The Staff & Service were great and we will definitely use HIPPO again. We ordered the bag online and it arrived the next day, took our time filling the bag up and then rang them up and a very nice lady sorted out the pick up which took place the very next day. I suspect we were a little bit fortunate that it all went so smoothly but it was good for us. Ten Out Of Ten X
3 juillet 2026
Réponse de HIPPO
Hello
Thank you for your fantastic 5‑star review! We're delighted to hear everything went so smoothly, from the next day bag delivery to the quick collection once you'd finished filling it.
It's especially lovely to hear our team made such a positive impression, and we'll be sure to pass your kind comments on.
Thank you for choosing HIPPO, and we look forward to helping you again in the future.
Team HIPPO
Réponse de HIPPO
Hello,
Thank you for your 5 star review :)
Réponse de HIPPO
Hello,
Thank you for your 5 star review!!
The delivery of the hippo bag was…stress-free
The delivery of the hippo bag was quick, once ready to be picked up, we’ve had 2 bags and both picked up with-in 2 days, quick and easy very polite service, we asked for more additional advice on what we could mix which is not explained clearly when booking on line , but pick-up person, really helpful and friendly service thanks to him it was stress free
3 juillet 2026
Réponse de HIPPO
Hello
Thank you for your 5‑star review! We’re really pleased to hear both of your HIPPO bags were delivered and collected quickly, and that you found the service easy and stress‑free.
We especially appreciate your kind words about our collection driver, it’s great to know they were able to help with your questions and provide the advice you needed.
Thank you for choosing HIPPO, and we hope to help again with any future projects.
Team HIPPO
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