I called earlier and honestly the rep was just too much.. overly excited and this is a tough subject. I felt like I called a used car salesman ..I hung up, called back and got Stephanie. I about cried... Voir plus
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Lisez les avis des autres
Billie took her time, explained everything , listened to my concerns and answered all of my questions! I feel very confident that our needs will be met, if everyone in the life alert company is as com... Voir plus
It was after 5 pm on a Wednesday, didn’t think I’d get to talk to someone after work day hours. My husband and I were quickly connected with Timothy and he was friendly and explained everything thorou... Voir plus
L'entreprise a répondu
My rep was Arlene. She did such a great job she was polite and very helpful. And even though I couldn't sign my dad up when she first called I was impressed with her personality that I personally call... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Life Alert is a Personal Emergency Response and Home Medical Alert company that saves lives from catastrophic outcomes. As the industry leader in personal protection, Life Alert solves major home security and safety issues so people can live at home with independence and comfort. Life Alert is the only company that saves a life from a potential catastrophic outcome every 11 minutes. It is the only company that offers pendants that NEVER need charging, so you are always protected. Founded in 1987, Life Alert is the most recognized name in the personal emergency response industry thanks to their outstanding service, iconic commercials and famous slogan. With Life Alert, you can remain safe and independent, while giving your family peace of mind knowing their loved one is protected by the one and only “Help! I’ve fallen and I can’t get up!” medical alert service.
Coordonnées de contact
Etats-Unis
- lifealert.com
4,9
Excellent
1 k avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Elizabeth was very helpful and informed.
Elizabeth was very helpful and informed.
12 mars 2026
Avis spontané
People took their time with my mother…
People took their time with my mother and their instructions were very easy to understand
11 mars 2026
Avis spontané
Réponse : Life Alert
Thank you very much for your kind words. We are glad we were helpful to your mother. Wishing you all the best.
I was helped by Amy Lee
I was helped by Amy Lee, wonderful customer service. She was helpful, polite, and very informative. I've known of this company for the last 30+ years and have known people who've used this company for their parents. Very reliable and worth the price
10 mars 2026
Avis spontané
Réponse : Life Alert
Thank you very much for your note and for your kind words about Amy Lee.
I’m so excited to be working with this…
I’m so excited to be working with this company!! Everyone has been so wonderful!! :)
9 mars 2026
Avis spontané
Réponse : Life Alert
Thank you for your feedback. We do our best to make it very easy to set up and to use our services.
The life alert system was explained to…
The life alert system was explained to me very well by Jerry.
9 mars 2026
Avis spontané
Réponse : Life Alert
Thank you for your positive feedback! We appreciate your time and will be sure to share this review with him. We're wishing you all the best!
Very friendly and knowledge
Very friendly and knowledge . He answered all of my questions .
9 mars 2026
Avis spontané
Réponse : Life Alert
Thank you for your feedback. We do our best to make it very easy to set up and to use our services.
Easy to understand the system & how it…
Easy to understand the system & how it works
7 mars 2026
Avis spontané
A Save life
Very professional, very knowledgeable, and patient with me, helpful every step of process
7 mars 2026
Avis spontané
Réponse : Life Alert
Thank you for your feedback. We do our best to make it very easy to set up and to use our services.
Tyler was kind
Tyler was kind, understanding and explained the system perfectly.
6 mars 2026
Avis spontané
Réponse : Life Alert
Dear Wayne, thank you very much for sharing your positive experience with Life Alert. We appreciate your time to write this review and wish you all the best!
Kathy was very nice and friendly
Kathy was very nice and friendly. Process was quick and simple .
6 mars 2026
Avis spontané
Réponse : Life Alert
Thank you for your positive feedback! We appreciate your time and will be sure to share this review with her. We're wishing you all the best!
great customer service and positive…
great customer service and positive experience
5 mars 2026
Avis spontané
Réponse : Life Alert
Thank you for your feedback. We do our best to make it very easy to set up and to use our services.
Comment
Able to order for my sister who lives in another state. Mikey was very professional, helpful, and answered my questions.
5 mars 2026
Avis spontané
Réponse : Life Alert
Thank you very much, Jane. Your sister is in good hands!
The experience was a pleasant one
The experience was a pleasant one. I really enjoyed the time spent to set everything up. My mom needs this for her independence and she’s really happy to have it. Thanks for helping us out all the way.
5 mars 2026
Avis spontané
Réponse : Life Alert
Thank you for your kind words. We always do our best to explain in detail our life-saving services. Wishing your family all the best.
Very professional family owned…
Very professional family owned business. Was extremely easy to activate. Would definitely recommend 👌
5 mars 2026
Avis spontané
Jeffrey
Jeffrey, was so great to deal with. Efficient and knowledgeable. He took the time to answer all of my questions. Great customer service.
3 mars 2026
Avis spontané
Réponse : Life Alert
Thank you very much for your note and for your kind words about Jeffrey.
Martin listened to us
Martin listened to us, answered our questions thoroughly and spoke slowly enough and clearly. It was a very easy process for us!
4 mars 2026
Avis spontané
Réponse : Life Alert
Thank you for your feedback. We do our best to make it very easy to set up and to use our services.
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