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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service and quality! We have a Dalmatian puppy with a chicken allergy who also needs a low-purine diet, so finding the right food has been a challenge. I’m a huge advocate for r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been using Mersey raw for a while now, have a five year old staffie who loves his raw food. I find the price very good value, they are easy to contact if I’ve had any queries or needed help with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Benji absolutely loves this food,clears his dish every time and for a very faddy eater that is fantastic. No more waste and extremely fast delivery with excellent customer service helping to solve any... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Food quality is excellent. My Chow Chow can only have venison due to allergies. He loves this boneless venison. It is despatched as soon as I order and delivered very quickly. Online support has been... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Producteur de produits alimentaires
  3. Livraison de repas à domicile
  4. Animalerie
  5. Magasin d'articles pour animaux

À propos de Mersey Raw

Écrit par l'entreprise

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

975 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Great food.

I must say this food is so good, my dog loved it, the packaging is very easy to open and great for storing it in the fridge or freezer as it stacks well.
I was very impressed with the variety available and it looks and smells very fresh, no horrible smell that comes with some raw meat, well except the ones with tripe in but that’s something completely different.
The delivery was very fast, my order arrived the next day as promised.
In my opinion you couldn’t go wrong feeding this food to your dog.

1 décembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Lindsay,

We're really glad to hear your dog loved the food, and that you were happy with the quality, packaging and delivery.

Thank you so much for taking the time to leave such a lovely review. ❤️😊

Team Mersey Raw

Noté 5 sur 5 étoiles

Would recommend

We are new to raw feeding and after doing lots of research decided to trial merseyraw food, for my two springer spaniels 12 years old and 18 months old. My old boy had become increasingly fussy with food, often leaving it and had started losing weight. I used Mersey Raw’s guide introducing raw feeding into their diet and he wolfed his food down licking the bowl clean.

We have made the switch over to raw feeding and I’m made up with the variety of different meats, the quality of the food, quick delivery and subscription discounts. After having an issue with delivery, I can vouch that the customer service is fantastic and the problem was sorted quickly.

26 janvier 2026
Avis spontané
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Réponse de Mersey Raw

Hi Carrie,

Thank you so much for sharing your experience! We're thrilled to hear that both of your Springers are enjoying the switch to raw feeding 🐶💛.

It's wonderful that the guide helped your older boy get back to loving his meals, nothing beats a clean bowl and a happy pup! We're also glad to hear that the variety, quality, delivery, and subscription options are working well for you.

Thanks for the kind words about our customer service too, we're always here to help if anything comes up. Wishing you both lots of happy mealtimes ahead!

Team Mersey Raw

Noté 5 sur 5 étoiles

Great quality & great customer service

Bought a few tubs to try and my dog loves it, seems to be great quality, high meat composition and not runny or watery like other brands.

Have now set up a subscribe and save with a couple of addition items added, the customer service representative Alex was top class in helping me set this up.

23 janvier 2026
Avis spontané
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Réponse de Mersey Raw

Hi Damien,

Thanks so much for your kind words! We're thrilled to hear your dog is loving the food and that it's hitting the mark on quality and texture 🐶💛.

We really appreciate you taking the plunge with subscribe & save, and I'm so glad Alex could help make the setup easy. Enjoy the extra goodies you've added, and we can't wait to keep supporting you both on your raw-feeding journey!

Team Mersey Raw

Noté 5 sur 5 étoiles

From a fussy pup to an utter carnivore...

Being the owner of a fussy 1 year old Leonberger pup, we've tried our hand at various brands and even butchers over the last year, all of which to limited success. Then we happened upon Mersey Raw and it's completely changed the game completely, now our pups eating every time without fuss.
The packaging is ideal for us as she'll eat a 500g tub each meal, and since they're in leakproof containers, they're infinitely more convenient than their counterparts.
Even the delivery we find ourselves impressed with, next day, very clearly packaged with great care.

Long story short we're delighted with Mersey and having it as a subscription just makes life so much easier.

20 janvier 2026
Avis spontané
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Réponse de Mersey Raw

Thank you so much for taking the time to leave such a lovely review, we're absolutely thrilled to hear how well your Leonberger pup is getting on with our food 🐾

Fussy eaters can be such a challenge, so it really means a lot to know Mersey Raw has made such a difference. We're glad the 500g tubs and packaging work well for you too, and it's great to hear delivery's been spot on as well.

Thanks again for choosing Mersey Raw, we really appreciate your support, and we're so pleased the subscription is making life that bit easier ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles

Complete food query

I am feeding a 4 year old cavapoochon and a 5 month old cockerpoo on this food and both absolutely love it! My question was, Is it complete? Especially because i have a growing puppy. I was already mixing up the proteins and not found any that they turned their noses up at so Alex suggested adding frozen sprats and raw eggs with shell to provide extra vitamins. Iv now added the sprats to my subscription. Thank you for that information and hope it helps other customers with the same question. Excellent food and excellent customer service.

12 janvier 2026
Avis spontané
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Réponse de Mersey Raw

Hi Sylvia,

It's great to hear that they're enjoying all of the proteins and the sprats!

Thanks so much for taking the time to leave a lovely review. ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles

Always 5 star service….and the dogs…

Always 5 star service….and the dogs love the food!

21 décembre 2025
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Réponse de Mersey Raw

Hi Rach,

Thanks so much for your kind words, we're so glad your dogs love the food! ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles

Great Product

Well here i am back again . So came to Mersey Raw after trying other brands . Which were all fine . This time the textiure as changed which is better i have 3 small mouths to feed. And they love it . And yahh theres more novel proteins which my 3 love . Rabbit and oily fish .. and Rabbit fur one too . Just need to mix with other as to much bone as poo's end up like chark but glad theres morw available.

28 décembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Jacqueline,

Thanks so much for the 5-star review and for coming back to us, we really appreciate it 😊

We’re glad to hear the texture is working better for your three and that they’re enjoying the wider range of novel proteins, especially the rabbit and oily fish. You’re absolutely right about mixing with other proteins too, variety is key, particularly recipes using whole-prey where bone content can vary a little between batches.

Thanks again for your support! ❤️

Noté 5 sur 5 étoiles

High quality food & Excellent Customer service

Not only are the meals very high quality, they have helped my dog heal a few gut issues, the price is superb and the customer service is 2nd to none. Response time to queries is within 24hrs. Would recommend 10x over!!

19 novembre 2025
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Réponse de Mersey Raw

Hi Benita,

Thank you so much for your wonderful review. We're thrilled to hear the meals have made such a positive difference for your dog's health, that's exactly why we do what we do!

It's also great to hear you're happy with our pricing and customer service. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience. 😊🐾

Team Mersey Raw

Noté 5 sur 5 étoiles

We have been using Mersey Raw for about…

We have been using Mersey Raw for about 16 weeks now, the boys LOVE their new raw food, their coats are soooo shiny and they are in tip top health. The boxes are packed with goodness. The packaging is so useful and thd food is kept frozen, and we love next day delivery. Thankyou.

19 novembre 2025
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Réponse de Mersey Raw

Hi Ruth,

Thank you so much for your lovely review. We're thrilled to hear your boys are loving their raw food and that you're seeing such great results, shiny coats and tip-top health is exactly what we love to hear!

It's great to know the packaging and next-day delivery are working well for you too. We really appreciate you taking the time to share your experience and for choosing Mersey Raw.

Thank you again for the 5 stars!

Team Mersey Raw

Noté 5 sur 5 étoiles

Not just for dogs!

I took on 2 young semi-feral cats recently, Floki and Helga, and tried them on a variety of canned foods, always the more expensive brands with high meat ingredients. Some they liked, some they didn't, and there was quite a lot of waste, also their litter trays were not great, often with soft smelly poo.
I'm no stranger to raw feeding, so decided I would try them on it, and set about researching a suitable brand.
This is where Mersey Raw came in, I ordered just a few proteins to try, this was made easy by them being a local company who do click and collect.
We are only on our second week, and the difference is incredible, clean bowls every time, and no more stinky poos.
They love the food, and are loving trying the different proteins, so far Wild Rabbit and Oily Fish is favourite.
I cannot find one thing to criticise about this brand, the food is great, the tubs are leakproof, resealable, and reusable, ordering is easy, and prices are really good, and it's great to support a local business

6 décembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Barbara,

Thank you so much for taking the time to share this, we're absolutely thrilled to hear how well Floki and Helga are getting on with the switch to raw. It sounds like they've settled into it brilliantly, and it's lovely to hear they’re enjoying trying the different proteins.

We're really glad the clean bowls and better litter trays have made such a positive difference for you as well. That's exactly what we hope for when people move over to raw.

Thank you also for the kind words about our tubs, ordering process, and click & collect, it genuinely means a lot to us, especially coming from someone who has experience with raw feeding and has done their research.

We're delighted to have you and your two little adventurers as part of the Mersey Raw family, and we really appreciate your support for a local business. ❤️🐾

Thanks again for such a lovely review,
Team Mersey Raw

Noté 5 sur 5 étoiles

A Reliable, High-Quality Raw Food Supplie

I've been using Mersey Raw Dog Food for a while now and can confidently recommend them. The product is consistently excellent. High-quality ingredients that my dogs thrive on and eagerly eat.

What really sets them apart, however, is their customer service. Every interaction I've had, whether about an order or a question, has been met with a genuinely positive, helpful, and friendly attitude. It's clear they care about both the pets and their customers. A fantastic company to deal with.

22 avril 2025
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Réponse de Mersey Raw

Hi Craig,

We're so glad to hear that your dogs are enjoying (and more importantly, thriving on!) Mersey Raw. 🐾

Thank you so much for your kind words! ❤️

Team Mersey Raw

Noté 5 sur 5 étoiles
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Réponse de Mersey Raw

Hi Anne,

We're really glad to hear you're happy with our delivery. 📦🐾

Thank you so much for taking the time to leave a review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Quality raw food with many different…

Quality raw food with many different choices, my dog loves them all

19 novembre 2025
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Réponse de Mersey Raw

Hi Shirley,

We're really glad to hear your dog loves all of our options. ❤️🐾

Thank you so much for taking the time to leave a review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Good food excellent service

Good food, handy containers can be used for lots of things. My Vera woofs the lot down she does not leave any the sprats last a long time she has them added to food every other day. The customer service is excellent always helpful.

20 octobre 2025
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Réponse de Mersey Raw

Hi Janet,

We're so glad to hear your Vera is enjoying Mersey Raw! We're also glad to hear you're happy with our service and have found other uses for our tubs. 😊 🐾

Team Mersey Raw

Noté 1 sur 5 étoiles

Food comes barely frozen

Food comes barely frozen.
Some tubs unfrozen
Company don’t accept complaints well and become aggressive .
Very unprofessional!
Staff demanded photos for proof , called me a liar .

Edited to respond to reply
Seems your good at lying .. I complained multiple times but couldn’t deal with your rudeness !
You made my dog sick
I won’t buy off you ever again !

20 octobre 2025
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Réponse de Mersey Raw

Hi Jon

Thanks for leaving us a review. We were more than happy to look into this for you however in order for us to investigate we require some photos or videos which you did not provide us with. We were very polite and tried to be as helpful as we possible to get any issues resolved, we also offered you a discount as a gesture of goodwill which you did not accept.

We are always looking for ways to improve where we can and are more than happy to accept feedback, good or bad. We want to always make sure our customers are happy so please don’t hesitate to reach out in future if you need.

Thanks
Team Mersey Raw

Noté 5 sur 5 étoiles

I looked after a friends dog which was…

I looked after a friends dog which was on a raw diet so bought this company’s raw meat. I really was impressed. Completely satisfaction!

1 septembre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Sam,

Really glad to hear you were impressed with our food, we hope your friends dog enjoyed it!

Thanks so much for the lovely review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Great and reliable company

Great and reliable company. Always responsive to emails. The little bags of treat cubes are a lovely touch too. Really makes me smile and remember why I use Mersey over anyone else. The new packaging is much better too.

19 septembre 2025
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Réponse de Mersey Raw

Hi Alice,

We're so glad to hear you're happy with Mersey Raw, and hope your pups are enjoying those treats!

Thanks so much for the lovely review.

Team Mersey Raw.

Noté 5 sur 5 étoiles

Amazing as always

Amazing as always

19 septembre 2025
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Réponse de Mersey Raw

Hi Bev,

Thanks so much for your kind words!

Team Mersey Raw

Noté 5 sur 5 étoiles

My WCS absolutely loves mersey raw

My WCS absolutely loves mersey raw. Never has she licked her bowl clean, since moving on to mersey raw she always licks the bowl clean. Fab minces loads of different flavours fast delivery, amazing team of people to speak to and always try to do the best they can for their customers!

4 octobre 2025
Avis spontané
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Réponse de Mersey Raw

Hi Kirsty,

Thank you so much for your lovely review! We’re so pleased to hear your girl is enjoying her meals and licking the bowl clean, that’s always the best feedback we could hope for! It means a lot to know you’re happy with the variety, delivery and our team’s service too.

Team Mersey Raw

Noté 5 sur 5 étoiles

The company genuinely care about the…

The company genuinely care about the dogs they are helping to feed. This means there are no compromising when it’s comes to the product

19 septembre 2025
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Réponse de Mersey Raw

Hi Christine,

We certainly do care about the dogs, and it's really great to know that customers can see that, too!

Thanks so much for your 5-star review.

Team Mersey Raw

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