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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service and quality! We have a Dalmatian puppy with a chicken allergy who also needs a low-purine diet, so finding the right food has been a challenge. I’m a huge advocate for r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been using Mersey raw for a while now, have a five year old staffie who loves his raw food. I find the price very good value, they are easy to contact if I’ve had any queries or needed help with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Benji absolutely loves this food,clears his dish every time and for a very faddy eater that is fantastic. No more waste and extremely fast delivery with excellent customer service helping to solve any... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Food quality is excellent. My Chow Chow can only have venison due to allergies. He loves this boneless venison. It is despatched as soon as I order and delivered very quickly. Online support has been... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Producteur de produits alimentaires
  3. Livraison de repas à domicile
  4. Animalerie
  5. Magasin d'articles pour animaux

À propos de Mersey Raw

Écrit par l'entreprise

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

975 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Well priced, high quality product

I find their website and ordering process very user friendly and love the next day delivery! Although not the cheapest, their quality, choice, packaging and customer service is well worth the price! My dog is finally happy with her food after trying many different brands and that is good enough for me:)

9 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hey,

We're really glad to hear that your dog is happy with her food after trying multiple brands.

Thank you so much for your kind words about our quality and service.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Mia is a foodie

The meat is good quality, service is excellent…..I have a very funny eater but Mia seems to enjoy most of the selection
At least you can adjust your order if your dog suddenly goes off a flavour, Mia used to love the exotic but I’m not sure if you have altered the recipe but she does not seem quite as keen on this

22 juin 2025
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Réponse de Mersey Raw

Hi Christine,

We are really happy to hear that Mia is enjoying most of our range.

We've definitely not changed any recipes or suppliers, however, like us, pups preferences can change over time. Feel free to get in touch if you do have any questions, we'll be happy to help.

Thank you for the great review!

Team Mersey Raw

Noté 1 sur 5 étoiles

Too much bone content

Trying a new supplier and very disappointed by the large amount of bone. This brand constipated my 30kg dogs who never usually have issues.

22 juin 2025
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Réponse de Mersey Raw

Hi,

Thank you for your feedback, and I’m sorry to hear our food didn’t suit your dogs. We know how disappointing it can be when a new supplier doesn’t meet expectations, especially when your dogs are normally fine on raw.

Our minces are formulated to contain around 10% bone, in line with raw feeding guidelines, but we do understand that some dogs may be more sensitive to certain proteins or changes in texture.

If you'd like to pop an email over to hello@merseyraw.com with details about which mix you tried, we’d be happy to take a look and see if another variety might work better for your dogs.

We really appreciate you giving us a try and would be glad to be given an opportunity to help if we can.

Team Mersey Raw

Noté 5 sur 5 étoiles

Easy to communicate with always…

Easy to communicate with always informed of transactions and processes

21 juin 2025
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Réponse de Mersey Raw

Hi Mr Rainbow,

We're really glad to hear you're happy with our notifications and services.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Wide choice at good prices

There's a wide choice of both complete and boneless minces and some nice treats. My dogs love their minces and especially the lamb bones. I love that I get a discount with my subscription which comes without fail every week. It's well packaged with recyclable tubs and not too much packing in the box.

21 juin 2025
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Réponse de Mersey Raw

Hi Christine,

We're really glad to hear your dogs love the minces and lamb bones and that you're happy with your orders.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

The fact that they are a great way to…

The fact that they are a great way to keep my dog cool she loves the flavours I chose.

20 juin 2025
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Réponse de Mersey Raw

Hi Janet,

We're really glad to hear your pup's keeping cool in this weather and that she loves the flavours you chose.

Thank you for the great review!

Team Mersey Raw

Noté 4 sur 5 étoiles

Good food

Good food, still finding which meats suit my dog's digestion
Frozen sardines are great

20 juin 2025
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Réponse de Mersey Raw

Hi Mary,

We're really glad to hear you're happy with the food.

If there's anything we can do to turn these 4 stars into 5, please let us know!

Thank you for your review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Excellent

This is my 2nd order and first class meat Floyd loves it. Was using another company but unfortunately for them using Yodel for delivery is shocking. Your delivery is 1st class service. Will definitely recommend to family and friends who feed there dogs Raw also . Thanks

2 juillet 2025
Avis spontané
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Réponse de Mersey Raw

Hi Lynn,

We're really glad to hear that Floyd loves Mersey Raw and that you're happy with our service.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Regular fortnightly delivery - various minces and treats

As always - Zeus enjoys every last bit

Just a suggestion - was delivered Saturday [late afternoon] and as so hot, the pawz had melted and the food was half defrosted - I know its difficult in really hot weather but perhaps a couple of extra ice packs?

Not stopped the enjoyment - Zeus refuses to eat anything but Mersey Raw and the customer service is second to none :-)

28 juin 2025
Avis spontané
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Réponse de Mersey Raw

Hi Anne,

We're really glad to hear we're Zeus' favourite and that you're happy with the service.

I will pass the feedback to the team.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Great product

My friend recommended Mersey raw to me after my dog being put on hypo allergenic food from the vets that was costing me a fortune. I believe this wasn't solving his allergy problems (I believe it's a environmental allergy)
So wanted to try him on a food that he will get excited about as the other one he looked sad to eat! He LOVES mersey Raw and he's so much happier!

30 juin 2025
Avis spontané
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Réponse de Mersey Raw

Hi Jackie,

Sorry to hear your pup's got an allergy, we know it's always tough dealing with allergies.

We're really glad to hear that your pup loves Mersey Raw.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

My Beagle Loves It!

I buy my raw food from a local supplier, but mersey raw has been a top buy each time! My dog goes CRAZY for it! Amazing quality, great prices. All around incredible!

27 juin 2025
Avis spontané
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Réponse de Mersey Raw

Hi Ola,

It's really great to hear your pup loves Mersey Raw!

Thank you for the great review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Raw diet.

I decided to put my 7 year old Staffy on raw for the first time. Because no matter what food I tried he still had problems with his stools. Since I started feeding him on raw with a little kibble I think we’ve cracked it. Brilliant up to now no problem.

25 juin 2025
Avis spontané
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Réponse de Mersey Raw

Hi John,

It's really great to hear your Staffy is doing so well with Mersey Raw in his diet.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

My dogs love this food

My dogs love this food. The quality looks good, none of that slop. I love the variety of proteins, and I find them very reasonably priced, compared to other raw food companies that I've used.

25 juin 2025
Avis spontané
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Réponse de Mersey Raw

Hi Justine,

We're really glad to hear you're happy with the quality, variety, and price.

Thank you for your great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

We have 4 children (French bulldogs)…

We have 4 children (French bulldogs) and recently started feeding them Mersey Raw food and it’s the best thing we’ve ever done!!! As you know frenchies can be very finicky eaters but now they dive in and don’t come up until the bowl is spotless. 4 VERY HAPPY customers 🥰

18 juin 2025
Avis spontané
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Réponse de Mersey Raw

Hi Ron,

It's really great to hear that your 4 Frenchies are enjoying their Mersey Raw and that they're doing so well.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Fast delivery all 5 off my dogs 4…

Fast delivery all 5 off my dogs 4 French Bulldogs and my new English Bulldog love this food .
It was my first time ordering from Mersey raw food my dogs love the food so I've put in a scend order 💯 Recommend your raw food 👌 and definitely be using you from now on

12 juin 2025
Avis spontané
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Réponse de Mersey Raw

Hi Miss Morris,

We're really chuffed to hear that your 5 pups love Mersey Raw!

Thanks so much for your support, and the great review. 😊

Team Mersey Raw

Noté 5 sur 5 étoiles

Really great

Really great, dog love it and feel it good value for money. We really like packaging to take away with use in the caravan make it very easy.

15 juin 2025
Avis spontané
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Réponse de Mersey Raw

Hi Copper,

We're really glad to hear your dog loves it and you're happy with the value and packaging.

Than you for your great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

I ordered venison bone broth for my fur…

I ordered venison bone broth for my fur baby. He can only have single novel proteins. I use the bone broth as a topper. He absolutely loves it and recently I ran out before my next order arrived and he barked and barked at his food because it didn’t have his bone broth on!
My orders arrive quickly and very well packed , actually still frozen!!

30 mai 2025
Avis spontané
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Réponse de Mersey Raw

Hi Debby,

We're really glad to hear your furbaby is enjoying his Venison bone broth and that you're happy with your orders.

Thank you for the great review!

Team Mersey Raw

Noté 4 sur 5 étoiles

My dog loves you dinners

My dog loves you dinners, she has been very fussy in the past, but never refuses your meals, I am very pleased as there is a large choice of variety meats

22 mai 2025
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Réponse de Mersey Raw

Thank you so much for your lovely review!

We're really pleased to hear that your dog is enjoying our meals, especially after being fussy in the past. It’s great to know our variety is making mealtimes easier for you both.

If there's anything we can do to turn that 4 stars into 5, please don’t hesitate to let us know.

Team Mersey Raw

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