Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service and quality! We have a Dalmatian puppy with a chicken allergy who also needs a low-purine diet, so finding the right food has been a challenge. I’m a huge advocate for r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been using Mersey raw for a while now, have a five year old staffie who loves his raw food. I find the price very good value, they are easy to contact if I’ve had any queries or needed help with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Benji absolutely loves this food,clears his dish every time and for a very faddy eater that is fantastic. No more waste and extremely fast delivery with excellent customer service helping to solve any... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Food quality is excellent. My Chow Chow can only have venison due to allergies. He loves this boneless venison. It is despatched as soon as I order and delivered very quickly. Online support has been... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'alimentation animale
  2. Producteur de produits alimentaires
  3. Livraison de repas à domicile
  4. Animalerie
  5. Magasin d'articles pour animaux

À propos de Mersey Raw

Écrit par l'entreprise

Mersey Raw

Do you love your pets more than anything in this world? Well so do I and that is why I started Mersey Raw. My name is Ben Mcintyre, Founder and CEO of Mersey Raw. I am the biggest dog lover you will ever meet and my passion for dogs and animal health is the driving force behind it all. It is my belief that the benefits a raw diet can bring to a dog can be truly life changing and I am passionate to make a difference. I truly believe the conventional, commercial kibble diet dogs are fed is completely corrupted by greed and profit and serve no purpose or benefit to your pet.

Shop Raw Find Out More

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

975 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good quality, fast delivery.

Not a huge selection of food, but enough to get a variety (without veg). I prefer the chunkier minces, personally, and there were a few. I ordered from the 1kg boxes collection, but everything came in 500g ones, a bit of a pity. However, all seems good quality (is the wild rabbit actually wild though, seems to have white fur) and the dogs have both enjoyed it. Came very well packed and still frozen, and arrived very quickly. I may keep some of the boxes for freezer storage of other things! Will most likely order again, especially as nothing is wrapped in plastic bags or chubbs that leak! Definitely give them a go, if you're thinking about it.

22 mai 2025
Logo de Mersey Raw

Réponse de Mersey Raw

Thanks so much for your thoughtful review! We're really glad to hear your order arrived quickly, well-packed, and still frozen, and even happier that your dogs are enjoying the food!

Thanks also for your comments on variety and packaging. We do focus on a core range to keep things consistent and high quality, and it's great to hear you're enjoying the chunkier textures, we know not every dog (or owner!) likes a mushy mince.

With the 1kg packs, if we don't have these in stock the team will substitute for 2x500g packs as advised in the product description. We leave them on the website so that customers can still benefit from the price.

To answer your question about the rabbit: yes, it is wild. Wild rabbits often have white fur on their undersides.

We’re really pleased you appreciate the eco-friendly packaging too, no leaking chubbs here! Thanks again for giving us a try, and we’d love to welcome you back again soon.

Team Mersey Raw

Noté 5 sur 5 étoiles

I like the next day delivery

I like the next day delivery.
The food seems reasonable quality.
The food come in semi transparent plastic tubs. Each tub is aprox 500g
They have a good range of proteins.

20 mai 2025
Logo de Mersey Raw

Réponse de Mersey Raw

Hi there,

Thanks for your kind words and great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Excellent

I started feeding Mersey Raw to my 14 month old working line labrador a couple of months ago. She absolutely loves it. I think she appreciates the consistency - it's quite a bit coarser than some of the raw foods we have tried over the last year. She's not mad about the exotic mixes (which I think sound lovely, lol!), she is quite a plain eater, which is fair enough, but she hoovers up everything else. She will even eat the meat and tripe mixes, which she has refused with other brands. So it's an absolute keeper for us and I'm so pleased I gave it a go. Super quick delivery too and the packaging is very neat and tidy. Would 100% recommend.

6 juin 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Jo,

We're really glad to hear your pup loves Mersey Raw, and that you're happy with the packaging and delivery.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Fantastic raw food

Looking at the ingredients, it’s £35 a month cheaper than what I was giving my dog, and it exact same food

22 mai 2025
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Jonathan,

We're so pleased to hear you're saving money while still giving your dog a high-quality raw diet.

Thanks for your great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Great food great delivery times and…

Great food great delivery times and great customer service service what’s not to like

22 mai 2025
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Susan,

We're really glad to hear you're happy with the food, service, and delivery.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Very helpful and great fast service and…

Very helpful and great fast service and delivery we be ordering again dog enjoy the food too

21 mai 2025
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Samantha,

We're really glad to hear you're happy with the service and that your dog's enjoying the food.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Dogs love the variety in meats

Dogs love the variety in meats. Always arrive on time.usuaally all still frozen

21 mai 2025
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Debbie,

We're really glad to hear your dogs are loving the food and that you're happy with the service.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

My fifs just love this food it’s made…

My fifs just love this food it’s made my life much easier . Thank you

20 mai 2025
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Jill,

We're really glad to hear that the food's going down well and that it's made your life easier.

Thanks for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Happy girl, happy girl mummy

So my girl Ethel started her raw transition recently, first few days she loved the turkey complete, then went a little fussy, but as I’m doing the elimination with her, I’ve trusted the advice for a group helping pups with allergies and the likes, so with lots of coaxing she’s happily taking the food, though I need to get a pure mince as poos are a bit white, sprats on the way, as she does like fish. The help and efficiency from MerseyRaw is amazing, and I would recommend this small animal loving company to everyone, your pup will love you more for it…fact!

29 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Paula,

Thanks so much for sharing Ethel’s journey with us! Transitions can take a little patience, but it sounds like you're doing a brilliant job, and we’re so glad she’s getting there (with a little coaxing and some fishy treats on the way 🐟).

We really appreciate the kind words and recommendation, it means the world to our small team. Give Ethel a big fuss from us! 🐾

Team Mersey Raw

Noté 5 sur 5 étoiles

Called in for some advice for my…

Called in for some advice for my Cockapoo Gus, he was already on raw but felt he wasn't getting the best. Came away with a couple of varied flavours and his treats of Sprats which he loves and a slow feeder because he inhales his food
When I opened the tub this morning I could see the difference in quality immediately, this looked like I should be cooking it for myself !
Gus loved his breakfast of venison anyway !
Thank you for your help and I'll see you on Friday for my next order !

28 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Helen,

We're really glad to hear that you and Gus are happy with the quality of our minces!

We look forward to seeing you.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Finally found a quality raw food my dog…

Finally found a quality raw food my dog can tolerate. She can only eat pork as single source protein so ts grest to find a raw pork mix with the balance of bone, offal and meat. Fantastic service and great price.

25 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Christine,

We're really glad to hear that you're happy with our Pork mince and our service.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Hi Ben thank you for your email .and…

Hi Ben thank you for your email .and this is our second order for my boy albie the pocket bully..at first we brought the mix bundle. But we don't know our albie was fussy lol. Didn't like duck or pork ..but absolutely love the rest ..will not touch any think else now .... can't wait to start him on some new treats.. like the rabbit ears..

23 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Sean,

We're really glad to hear Albie loves most of our flavours, they do all have their preferences, but we're sure he'll love the treats!

Thank you for the great review.

Team Mersey Raw

Noté 5 sur 5 étoiles

Best quality raw we’ve found!

I’ve raw fed my Vizsla for nearly 10 years and have tried many many brands. The food from Mersey Raw in my opinion a cut above the rest! It looks high quality and my dog loves it. She looks in fantastic condition for her age and we put it down to the high quality food! Thank you Mersey Raw - keep doing what you do!!

5 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Heidi,

We're so glad you're happy with our quality and that your pup is in such great condition!

Thank you for the great review.

Team Mersey Raw

Noté 5 sur 5 étoiles

I loved the quality of the mince

I loved the quality of the mince for my 3 border collies. I have been raw feeding for over 2 decades and was losing confidence in the meat we were feeding until I found Mersey Raw

20 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Fiona,

We're really glad to hear you're loving the quality of Mersey Raw!

Thank you for the great review.

Team Mersey Raw.

Noté 5 sur 5 étoiles

Brilliant food and great service

So easy to place an order. Variety of different meats available for all of the doggies. My first order was a variation of different meats as I wasn't sure which my dog will prefer. Now I know which one is his favourite (beef 😉) I was able to order more. After placing order for collection, I've received email not even 1 hour after that my order was ready to collect! So easy and convenient. Food comes in a plastic tubs very easy to store and to use . Most importantly my dog (Boston Terrier puppy) abosloutely loves it. Top notch!

16 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Monika,

We're really glad to hear your puppy loves Mersey Raw and that you're happy with the service.

Thank you for your great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Looking and lurking 👀 for a while…

Looking and lurking 👀 for a while whilst considering breaking from our current supplier.

Popped down today as it happened I’d been visiting locally for work. Ben welcomed me in and helped me out in the shop, despite not having ordered ahead and looking like they were all very busy battling with a huge delivery of ingredients! A testament to how popular they’ve become I’m sure.

Off the bat, packaging is A+++! It’s far better than heat sealed trays or chub rolls. Even noticed the logo embossed on the bottom, lovely touch 👌🏻 Clear, concise labelling, seals well, stacks well and most importantly, the Mrs approves of it in the fridge.

Our bigger dog was straight in the box when I got in so I felt pestered to defrost a tub in cold water, in the sink, for tea time and it went down VERY well! No mushy mince and no nasty smells.

I’ll be back, with a much bigger order than 4 tubs 👍🏻

14 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Thanks so much for the brilliant review!

It was great to meet you, and we’re really glad the packaging (and contents!) went down so well, especially with your dog and the Mrs!
Look forward to seeing you again soon for that bigger order 👍

Team Mersey Raw

Noté 5 sur 5 étoiles

Great food for my dogs

Great food for my dogs, one of whom has allergies which have settled since starting to use this. Brilliant that they have no chicken options which my boy needs to avoid. Delivered promptly to the door. Big thumbs up.

14 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Dawn,

We're really glad to ear your pup's allergies have settled since starting Mersey Raw and that you're happy with our minces.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Brilliant raw food

Brilliant raw food. I've tried many different brands before which say raw duck or raw venison and then it's got added beef liver or beef hearts in it. What if your dog is sensitive to beef and you thought it was all duck or venison etc. Your food is all from the same protein. Well done. Will certainly be buying from you from now on

23 avril 2025
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Janice,

We're really glad to hear you're happy with our single protein options.

Thank you for the great review!

Team Mersey Raw

Noté 5 sur 5 étoiles

Very happy customer and dog

I have 2 Shitzus with various health issues and 1 with severe skin allergies. Ive tried all sorts of food, the last few being raw and although some improvements could be seen, the itching and flare ups still continued. This food has been amazing, we noticed an improvement almost immediately and he just seems so much happier and less irritated. I ordered the pork as chicken seems to be the main problem. I’ve just noticed you can sign up for regular deliveries for 10% off and I will definitely be doing that. Thanks so much :-)

12 mai 2025
Avis spontané
Logo de Mersey Raw

Réponse de Mersey Raw

Hi Tracey,

We're really glad to hear that your 2 Shih Tzus are doing so much better with Mersey Raw.

Thank you for your great review!

Team Mersey Raw

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus