Rubbish! At best, stupid, at worst, a scam! I DO NOT write indiscriminate reviews, and THIS one was contested, removed, and then reinstated. I do not recall what exactly I was reviewing here, but I... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Voir plus
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Voir plus
Ordered the commode on Sunday afternoon and it arrived the following Tuesday , we looked around and eventually found this one ,the exact width we needed .. It came flat packed but was so easy to pu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Fournisseur d'équipement de physiothérapie
- Magasin de fauteuils roulants
Écrit par l'entreprise
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Coordonnées de contact
Royaume-Uni
- mobility2you.com
4,3
Excellent
282 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I buy wheelchair but you return money...
5 juillet 2024
Réponse de Mobility2you
We are very sorry about your experience. On this very rare occasion we had to withdraw this specific wheelchair from distribution due to a regulatory issue. We always go to extreme lengths to supply a product but have little control in certain situations. Our quality control standards are extremely high and therefore we will reluctantly remove a product from sale if it is in our customers interest. We had no choice but to refund you, which we did immediately.
Yet again a very excellent service
Yet again a very excellent service, great price and a very quick delivery. You have made my daughter one happy girl. Thank You ever so much.
30 juin 2024
Réponse de Mobility2you
Thank you so much for your kind words! We’re thrilled to hear that you’ve had another excellent experience with us and that your daughter is happy with her purchase. Providing great service and quick delivery is our priority, and your feedback really means a lot to us. If you ever need assistance in the future, we’ll be here to help. Thank you for your continued support!
Andy
Very happy with purchase
12 juin 2024
The item was delivered quickly and…
The item was delivered quickly and appears to be in good order.
8 mai 2024
Very fast delivery
Very fast delivery. Ordered on the Tuesday, delivery on the Wednesday. Rollator arrived in perfect condition.
30 avril 2024
Réponse de Mobility2you
Thank you for your fantastic feedback! We’re so pleased to hear that your rollator arrived swiftly and in perfect condition. We strive to ensure fast and reliable delivery, and it’s great to know that we met your expectations. If you need any further assistance, we’re always here to help! Thank you for choosing us.
Andy
No communication and no goods!
No communication and no goods!
Ordered with this company twice now, the first time they short shipped and just sent a credit with no communication. The second time although it showed goods in stock they took the order, then credited it back without saying anything! Not good if the items you order are urgent.
Avoid them at all costs.
2 avril 2024
Réponse de Mobility2you
We are truly sorry to hear about your disappointing experience and sincerely apologise for the issues you’ve encountered with your orders. This is certainly not the level of service we aim to provide, and we fully understand your frustration, especially when the items were urgent. We take all feedback seriously and will be investigating this matter internally to ensure better communication moving forward.
Please know that we are committed to providing excellent service, and your experience does not reflect the standard we strive for. If you would like to discuss this further or require assistance, please reach out to our customer service team, and we will do everything we can to resolve the issue. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your confidence in our service.
Jim
Excellent service
Excellent service, delivered ahead of expected date. Only tried at home and seems great. Bought to try for an upcoming break so looking forward to trying it while there.
2 avril 2024
Needed a new wheelchair and this was…
Needed a new wheelchair and this was the cheapest I found, quick delivery as well.
1 avril 2024
Very quick
Very quick, reliable and gave me the package safely. Good price and highly recommended
2 mars 2024
Great service at a very competitive price.
Easy to order on line, delivered at no extra charge in two days. Arrived in perfect condition and much cheaper than our local supplier.
26 février 2024
Very pleased with my walker now looking…
Very pleased with my walker now looking for a chair
11 février 2024
Easy purchase.
Great customer service when discussing ordering a wheel chair. Quick delivery. All problem free.
12 février 2024
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