Banner for Mortgage Matters

Mortgage Matters Avis 

5 262
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

As first-time buyers, we were expecting the process of buying our first home to be quite daunting, and at times we weren’t sure where to start. However, Dave Vitler has been absolutely incredible... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are first‑time buyers and, being honest, completely clueless at the start. We had no idea how the process worked or how to get a mortgage. We had the pleasure of being introduced to Liam Lee, and h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were in a unique position and needed our mortgage offer at great speed. Ronnie worked SO quickly and so efficiently for us and got this together rapidly. Not only this, but Ronnie made us feel comp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nathan from Mortgage Matters guided & supported us through the purchase of our first house. Our 9 month journey was made that much easier by having such a knowledgeable but friendly person to turn to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier en prêts hypothécaires
  2. aussi dans
  3. Courtier d'assurances
  4. Société financière non banquière

À propos de Mortgage Matters

Écrit par l'entreprise

Mortgage Matters is a customer driven mortgage advisory firm dedicated to helping people secure the right finance for their homes and property investments. Known for its clear communication and supportive approach, the company specialises in guiding clients through every stage of the mortgage process—from initial planning to completion—making what can feel overwhelming refreshingly straightforward.

Mortgage Matters offers a comprehensive range of services, including first time buyer support, home mover mortgages, remortgaging, buy to let finance, and specialist lending for more complex cases. The team works with a broad panel of lenders, giving clients access to competitive rates and products tailored to their individual circumstances. They also provide detailed affordability assessments, mortgage reviews, and ongoing advice to ensure clients stay informed as their needs evolve.

Education is central to the Mortgage Matters ethos. The company takes pride in breaking down industry jargon, explaining options clearly, and empowering clients to make confident decisions. Their advisers combine market knowledge with a warm, approachable style, building long term relationships based on trust and transparency.

With a commitment to integrity and personalised service, Mortgage Matters has earned a reputation as a reliable partner for homeowners, buyers, and investors seeking expert mortgage guidance across the UK.

Pay Nothing Until You Have Your Keys

Écrit par l'entreprise

Free Advice PLUS Free Remortgaging for Life!
Our advice is 100% free of charge. That's right, we won't charge you a penny until you are safely in your new home. And, when it comes time to remortgage, get back in touch with our 5-star advisors and we'll arrange the remortgage completely free of charge for you all the while you are still living at the house! We really are your mortgage advisors for life.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(5 262)

361 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I was remortgaging for the first time…

I was remortgaging for the first time and had to pay off my HTB loan. Because I did my first mortgage with Mortgage Matters, they reached out to me, set up a call and walked me through everything I needed to do. I spoke to Mandi and she could sense my stress and she was so kind and supportive during the process. Every single person I dealt with there was incredibly informative and patient with me. Feeling very happy and comfortable that my next remortgage will go as smoothly as this one and that I'm in good hands :)

1 juillet 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Thank you for sharing your positive experience. We are so pleased to hear that our team provided such supportive and informative guidance during your remortgage, especially with the added complexity of paying off your Help to Buy loan. It's wonderful to know that our advisors were able to sense your stress and provide kindness and patience throughout the process. We look forward to assisting you with future remortgages.

Noté 5 sur 5 étoiles

Thank you for everything!!

I honestly can't thank Nathan Wadmore enough for everything he did to help me buy my home.

My journey started in September 2025, and after a long process, I finally completed on 31 March 2026. Throughout every stage, Nathan was there to guide, support, and reassure me. Buying a property is one of the biggest and most stressful things you'll ever do, but having someone like Nathan in my corner made such a difference.

He was always patient, approachable, and happy to answer my many questions, no matter how small they seemed. I never felt like just another client. Nathan genuinely cared about helping me achieve my goal of becoming a homeowner, and that really showed in the time and effort he put into my case.

There were moments during the process when I felt overwhelmed, but Nathan remained positive, proactive, and always kept me informed. His communication was excellent, and I always knew he was doing everything he could to keep things moving.

Now that I'm settled into my new home, I can look back and truly appreciate everything Nathan did behind the scenes. I'm incredibly grateful for his professionalism, dedication, and kindness throughout the journey.

If you're looking for a mortgage adviser who genuinely cares about his clients and goes above and beyond, I couldn't recommend Nathan Wadmore at Mortgage Matters more highly.

Thank you, Nathan. You helped make a lifelong dream come true, and I'll always be grateful.

31 mars 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

We are incredibly grateful for your wonderful feedback and are so happy to hear about your positive experience. It truly means a lot to us that we could be a part of such a significant milestone in your life. We understand that buying a home can be a complex journey, and we are delighted that our support helped make it a smoother and more reassuring process for you. Your kind words highlight the dedication we strive for in helping our clients achieve their dreams. Thank you for recognizing our efforts; we wish you all the best in your new home!

Noté 5 sur 5 étoiles

Dan -Couldn't have asked for a better mortgage advisor

As first-time buyers we were really nervous about the whole mortgage process, and as a neurodiverse person I found it especially daunting — but Dan helped us tremendously. Our situation wasn't straightforward, yet he was patient, clear, and always focused on the goal, breaking everything down so we never felt lost. He found us the best offer available, and even after our mortgage offer had been released he managed to update it to a better interest rate, saving us money over the whole term. Highly recommended — we couldn't have asked for a better mortgage advisor.

28 mai 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Thank you for sharing your wonderful feedback. We are so pleased to hear that our advisor provided such tremendous support and guidance throughout your mortgage journey, especially as first-time buyers. It's great to know that their patient and clear approach helped you feel confident and informed every step of the way, even with a non-straightforward situation. We are delighted they secured the best offer and even improved your interest rate, saving you money. We truly appreciate your high recommendation.

Noté 5 sur 5 étoiles

Thanks to Liam Lee

We couldn’t recommend Liam Lee at Mortgage Matters highly enough. As a couple in our late forties taking our first step onto the property ladder together, the whole process felt quite daunting.

We were originally introduced to Liam through an estate agent when we found our first property. Unfortunately, that purchase fell through. When we found another property through a different estate agent, they recommended using their own preferred mortgage adviser. However, we had been so impressed with Liam’s professionalism, knowledge, and support that we didn’t hesitate to stay with him.

From the beginning, Liam took the time to understand our circumstances and helped us find the mortgage that was right for us. He explained everything clearly, answered all of our questions with patience, and was always approachable, reassuring, and responsive. We never felt rushed or pressured, and his advice gave us the confidence to move forward with one of the biggest decisions we’ve ever made.

Liam kept us informed throughout the process and made what could have been a stressful experience feel straightforward and manageable. Thanks to his expertise and support, we’re now proud homeowners.

If you’re looking for a knowledgeable, trustworthy mortgage adviser who genuinely cares about finding the best solution for you, we wouldn’t hesitate to recommend Liam Lee and Mortgage Matters. Thank you, Liam, for helping make our dream of owning our first home a reality.

29 avril 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Anna,

Thank you for taking the time to share such a thoughtful review. We're delighted to hear that Liam provided outstanding mortgage advice and expert mortgage guidance, taking the time to understand your circumstances and support you throughout your first-time buyer mortgage journey. It's wonderful to know his clear communication, reassurance and ongoing mortgage support gave you the confidence to navigate the mortgage process and achieve your goal of becoming homeowners. Congratulations on your new home, and thank you for your heartfelt recommendation.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Thank you Morgan!

I will forever be grateful for the help and support that Morgan provided us whilst we brought our first home. Buying a house is one of the most stressful things that you could ever do, Morgan eased a lot of that stress and made our mortgage application simply one less thing we had to worry about. He constantly kept us updated, his communication was great and he was patient with us and all of our questions. He repeatedly checked in with us throughout the process to see how we were getting on and offered us help and guidance If needed. I cannot imagine how much more stressful this experience would have been had it not been for Morgan and I still can't believe how smooth buying our first home went with thanks to him.

10 décembre 2025
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Eleanor,

Thank you for sharing such thoughtful feedback. We're delighted to hear that Morgan provided outstanding mortgage advice and expert mortgage guidance throughout your first-time buyer mortgage journey, helping to make the mortgage process feel much more manageable. It's wonderful to know his regular communication, ongoing mortgage support and commitment to keeping you informed gave you confidence at every stage. Congratulations on your first home, and thank you for your kind recommendation.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Ronnie has been incredible every step…

Ronnie has been incredible every step of the way and genuinely been such a help, answering any questions we had and communicating quickly and efficiently with us. As first time buyers with very little prior knowledge, it has been such a comfort having Ronnie to speak to!

We would recommend Ronnie to anyone and can truly say he’s had our best interest at heart throughout the whole process.

10 juillet 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Ellie,

Thank you for taking the time to share your wonderful feedback. We're delighted to hear that Ronnie provided outstanding mortgage advice and expert mortgage guidance throughout your first-time buyer mortgage journey. It's great to know his clear communication, prompt responses and reliable mortgage support helped you feel informed and confident at every stage of the mortgage process. We truly appreciate your recommendation and your kind words about Ronnie's dedication.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Dan was really communicative throughout…

Dan was really communicative throughout the whole process and explained everything in much more detail than previous brokers we have approached. Would highly recommend working with Dan in particular.

9 juillet 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi William,

Thank you for taking the time to leave your feedback. We're delighted to hear that Dan provided clear mortgage advice and kept you well informed throughout the mortgage process. It's great to know his expert mortgage guidance gave you a deeper understanding of your options and helped you feel confident every step of the way. We truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Dan Greer at mortgage matters has been…

Dan Greer at mortgage matters has been a great mortgage advisor. As first time buyers trying to understand everything for the first time, he has been really supportive and thoroughly explained everything to put us at ease. He has been great at communicating and answering any questions we have! Thanks Dan.

8 juillet 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Emily,

Thank you for sharing your wonderful feedback. We're delighted to hear that Dan provided expert mortgage guidance and clear mortgage advice, helping you feel confident throughout your first-time buyer mortgage journey. It's great to know his ongoing mortgage support and prompt communication made the mortgage process easier to understand and gave you reassurance every step of the way. We truly appreciate your kind words.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Dan Greer

I’ve been using Dan Greer during the process of purchasing my home and he’s gone above and beyond with his service and has been very informative

Will happy go to Dan Greer for future purchases

7 juillet 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi David,

Thank you for taking the time to share your feedback. We're delighted to hear that Dan provided outstanding mortgage advice and expert mortgage guidance while supporting you with your home purchase. It's great to know his dedication and clear communication gave you confidence throughout the mortgage process, and we're honoured that you would choose Mortgage Matters again for any future property purchases.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

It's the Experience That Matters

Wayne has always showed up with a smile, optimism, and professionalism that made the whole process easy, and stress free.

He's always kept us updated as to any developments, did his best to calm our worries, and explained how the system works to us in a clear and thorough manner.

I cannot recommend Wayne enough. He's been a pleasure to work with, and I look forward to interacting with him in the future once our remortgage period comes up.

6 juillet 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Kamil,

Thank you for sharing your wonderful feedback. We're delighted to hear that Wayne provided exceptional mortgage advice and reliable mortgage support, helping you feel informed and reassured throughout the mortgage process. It's great to know his expert mortgage guidance and clear communication gave you confidence every step of the way, and we're pleased you'll be returning to him when you need remortgage advice in the future. We truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Thank you to Steven Harris

Thank you to Steven Harris, he made it all such a smooth progress especially as first time buyers, and explained absolutely everything to us.

22 mai 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Danielle,

Thank you for your lovely review. We're delighted to hear that Steven provided clear mortgage advice and expert mortgage guidance, helping to make your first-time buyer mortgage journey feel straightforward and easy to understand. It's wonderful to know his ongoing mortgage support gave you confidence throughout the mortgage process. We truly appreciate your kind feedback.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Steven Harris was so helpful with…

Steven Harris was so helpful with getting us a mortgage. He was always there to answer and help us with any questions that we had.

6 juillet 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Esme,

Thank you for taking the time to leave your review. We're delighted to hear that Steven provided excellent mortgage support and was always available to answer your questions throughout the mortgage process. It's wonderful to know his mortgage advice and expert mortgage guidance helped make your experience straightforward and reassuring. We truly appreciate your kind feedback.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

We had an excellent experience with Steven Harris

We had an excellent experience with Steven Harris and cannot recommend him highly enough. He was extremely knowledgeable, efficient and thorough throughout the whole mortgage process. He took the time to explain everything clearly and in plenty of detail, making sure we fully understood the different options and what was required at each stage.

Steven’s communication was consistently clear and prompt, and his requests for documents were always well organised and easy to follow. He was patient with our questions, proactive in keeping things moving and made what could have been a stressful process feel straightforward and manageable.

We felt very well supported from start to finish and would not hesitate to use Steven Harris again or recommend him to anyone looking for a reliable, professional and approachable mortgage adviser.

8 avril 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Stefano,

Thank you for taking the time to share such wonderful feedback. We're delighted to hear that Steven provided exceptional mortgage advice and expert mortgage guidance, taking the time to explain your options clearly and ensuring you felt confident throughout the mortgage process. It's fantastic to know his organised approach, proactive communication and reliable mortgage support helped make the experience straightforward and well managed. We truly appreciate your recommendation and look forward to supporting you again in the future.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Quick responses, excellent service

As first-time buyers, we had a fantastic experience with Mortgage Matters. Our mortgage advisor, Dan Greer, took the time to speak with us at the start of our house search, explaining the mortgage process clearly and answering all of our questions. Communication was excellent throughout, and we particularly appreciated that Dan made the effort of securing us a better mortgage rate when one became available as we drew closer to exchanging contracts. The information he provided about the different insurances buyers should consider buying was also very helpful.

Our mortgage and protection progressor, Kaya Rayner, also made sure we could get our mortgage offer accepted quickly after some initial questions from the bank. The online platform for the various documents was also easy to use.

What could have been a stressful process felt straightforward and well managed. We would definitely recommend Mortgage Matters to anyone looking for knowledgeable, responsive, and professional mortgage advice.

5 juillet 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Olivia,

Thank you for sharing such detailed and thoughtful feedback. We're delighted to hear that Dan provided clear mortgage advice and expert mortgage guidance throughout your first-time buyer mortgage journey, from the beginning of your house search through to securing a better mortgage rate when the opportunity arose. It's also wonderful to know that Kaya's proactive mortgage support helped progress your application smoothly, and that the online platform made the mortgage process even easier to manage. We truly appreciate your recommendation and wish you every happiness in your new home.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Highly recommend!

Nathan Wadmore and his team provided professional advice and support to my journey in mortgage application. Nathan is patience, good listener and follow through all my questions and needs. I am grateful to all his help. I highly recommend him!

3 juin 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Wai,

Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Nathan and his team provided professional mortgage advice and dependable mortgage support throughout your mortgage process. It's fantastic to know Nathan took the time to understand your needs, answer your questions and provide expert mortgage guidance that helped you feel confident throughout your application. We truly appreciate your recommendation.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Mortgage matters to the rescue

Throughout my journey of buying a property, Nathan, Natalie and Rebecca completely took my stress away. They were very supportive and on the ball with the whole process making sure information is passed on and the process is moving on smoothly. They take matters into their own hands and take off as much stress from yourself as possible. I couldn’t be more grateful. I would definitely use mortgage matters again and recommend them to anyone who is trying to buy!

19 juin 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Neha,

Thank you for sharing such wonderful feedback. We're delighted to hear that Nathan, Natalie and Rebecca provided outstanding mortgage support, helping to make your mortgage process as smooth and stress-free as possible. It's fantastic to know their proactive approach, clear communication and expert mortgage guidance gave you confidence throughout your home-buying journey. We truly appreciate your recommendation and look forward to supporting you again in the future.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Thank you Ronnie

Ronnie Williamson was our mortgage advisor. Being first time buyers we have so many questions and alot to learn. Ronnie was so patient, friendly and professional. He got us the best LTV he could and we felt very supported.

Thank you Ronnie!

1 juillet 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi Natalie,

Thank you for your lovely review. We're delighted to hear that Ronnie provided patient, friendly and professional mortgage advice throughout your first-time buyer mortgage journey. It's wonderful to know his expert mortgage guidance and ongoing mortgage support helped you feel confident throughout the mortgage process while securing the best available LTV for your circumstances. We truly appreciate your kind feedback.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Great service - thanks Ben!

I worked with Ben Shanahan recently and I seriously couldn't fault his work if I tried. His communication was timely, transparent, and he ended up helping me to find a mortgage within my price range that I really quite like. Notably, Ben was also very understanding and generally nice to work with, and his rates were reasonable too.

I highly recommend Mortgage Matters!

17 juin 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

Hi David,

Thank you for your fantastic review. We're delighted to hear that Ben provided clear mortgage advice, excellent mortgage support and kept you informed throughout the mortgage process. It's wonderful to know his expert mortgage guidance helped you find a mortgage that suited your budget while making the experience straightforward and enjoyable. We truly appreciate your recommendation and your kind recognition of Ben's work.

Warm Regards,
Seymour the Owl

Noté 5 sur 5 étoiles

Best service

I would like to say a huge thank you to Dave Vitler and his colleagues, Lisa and Natalie, for all their support and hard work.

As a single parent, getting my own mortgage seemed impossible, let alone getting a mortgage to remain in my family home. From my very first conversation, Dave put me at ease with his knowledge, professionalism, and genuine commitment to helping me.

I felt reassured that he would do everything he could to help me, and he absolutely delivered. All the documents, figures, emails, and industry jargon that initially felt overwhelming were explained so clearly and patiently that I always knew exactly what was happening and what the next steps were.

I can finally say that I have a sole mortgage, and this would not have been possible without all of their support, guidance, and hard work. I am truly grateful for everything they have done and cannot thank them enough for helping me achieve something I once thought was out of reach.

I would highly recommend them to anyone looking for mortgage or remortgage advice.

29 juin 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

We are so grateful for your incredibly kind words and for taking the time to share your positive experience. It truly means a lot to us to hear how our team's dedication and support made such a significant difference in achieving your goal of securing a sole mortgage and remaining in your family home. We understand that navigating the mortgage process, especially as a single parent, can feel daunting, and we are genuinely pleased that our colleagues were able to provide the clarity, reassurance, and hard work needed to make it a smooth journey for you. Your recommendation is the highest compliment we could receive, and we are delighted to have helped you achieve something you once thought was out of reach.

Noté 5 sur 5 étoiles

Great experience with Mortgage Matters

Mortgage Matters was fantastic in supporting us with getting the best deal for our income protection and life insurance policies. Ben Shields who dealt with our case was the ultimate professional. He took us through the process with patience and went above and beyond to get us the best deals suitable for us.

27 mai 2026
Avis spontané
Logo de Mortgage Matters

Réponse de Mortgage Matters

We are so pleased to hear about your positive experience securing income protection and life insurance. We appreciate your kind words regarding our professional support and patience in finding the best deals.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus