Naked Wines Avis 

Wines are great but the service is even better. I’ve had about three bad bottles of wine (bought a lot!) and they immediately refunded me, no questions asked. One bottle I just wasn’t fussed about, nothing wrong with it but naked still weren’t satisfied and refunded without me asking. Needless to say I will continue to be a loyal customer

We love the wines we have bought from Naked Wines. The ordering process is made easy using the app as it gives recommendations and you can track what you like. We also pre order our favourites so don't miss out. The one time we didn't like the wine they refunded the cost quickly.

Customer for some 10 years plus. Always very courteous and helpful and good range of wines

Great choice, great prices and excellent customer service. Highly recommend Naked Wines.

Great selection of wines, prompt delivery,🚚
Flexibility with spending money on wine

I know some disagree, but I find the quality of wines to be consistently good and well-priced. I appreciate the direct contact with the wine-growers and the ethic of supporting the small producer alongside excellent, courteous and constructive customer support. I'm sticking with NW.

I feel compelled to share my experience because I've been a Naked Wines Angel for many years now, and it has completely transformed how I buy and enjoy wine.

Before discovering Naked Wines, buying wine was a bit of a lottery. You'd pick a bottle based on a fancy label or a score you didn't quite understand, cross your fingers, and often end up with something just "okay." Becoming an Angel changed all of that.

The model is genius. My monthly subscription directly funds talented, independent winemakers, and in return, I get access to their incredible wines at prices that shame the high street. But the real value isn't just in the savings—it's in the quality and the connection.

**Every single wine I have received over the years has ranged from above average to absolute perfection.** I've discovered grape varieties and regions I never would have tried otherwise. There's a constant sense of discovery, and the "risk" of trying something new is minimized because you know the story and the passion behind it.

The platform makes you feel like part of a community. Reading the winemakers' stories, seeing their updates, and knowing that my support as an Angel allows them to do their best work is incredibly rewarding. It feels less like a transaction and more like being part of a exclusive wine club where the sole focus is on great juice.

From seamless online ordering to reliable delivery, the service has always been solid for me. I know some have had issues, but in my many years as a customer, any rare hiccups were resolved quickly and professionally.

If you're an adventurous wine drinker tired of the supermarket shuffle and overpaying for mediocre mass-produced wine, stop hesitating. Naked Wines is the real deal. It’s a win-win for everyone involved, and I plan on being an Angel for many more years to come.

Highly, highly recommended.
Julian

Been getting my wine from them for well over a decade. Generally excellent quality, great value, and great customer service. The business model supports small producers in many different locations, and the company ethos also supports them in being positive contributors to their local communities. It feels like one of the few businesses whose ethics I don't need to worry about.

I chose 5 stars because Naked Wines is a great company offering top wines at reasonable prices. I also like the idea of being an Angel, supporting wine growers to produce even better wines. The whole thing is a great business model and it delivers customer satisfaction. Haven't had a bad wine yet.

Great way to find wines you really like, and feel you are part of the family with the producers.

Super easy to order and excellent customer communication. Superb wine.

Always great service from the team , and great wines. Others must have the same tastes as often my favorites are out of stock. But no pobs

Service and product given was as advertised

Have been using Naked Wines for a few years now, and can highly recommend, great choice of world wide wines and very rarely disappoints. Plus as a bonus regular free samples.

Good quality wine from a traceable supply chain and the ability to support some small growers

I've been an Angel for many years. Always had professional, friendly and efficient service with superb quality and priced wines.

A good selection of wines, delivered on time by very pleasant and helpful drivers.

Always excellent wines and even better when it gets delivered to the door. Great service too. Nothing seems to be too much trouble when, on the rare occasion that I have needed help with anything.

The regular updates on new wines, bargain cases,freebies from wine growers and of course the christmas hamper with its gifts and freebies. I can not fault the service both delivery and communications.