Product fine Delivery awful. Ithink this is the 3rd time this year that my wine has been delivered to Haygrove offices. I think that since Evri have been delivering you have failed to deliver t... Voir plus
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Another spectacularly successful and incredibly speedy delivery of my order from Naked Wine and their delivery partner InPost! Ordered online just 48 hours ago, and Robert's my mother's brother, wine... Voir plus
I have always loved a nice wine but supermarkets were hit and miss until I stumbled across Naked about 10 years ago. Since then I can honestly say I’ve never had a bad bottle. Of course some are nicer... Voir plus
L'entreprise a répondu
The offer and service is faultless - I have been a subscriber for 18 months now and can honestly say I wouldn't change a thing. The product offer is varied, I've discovered so many gorgeous new reds t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hi, we’re Naked. And we’ve been shaking up the wine industry since 2008. We’re an online wine retailer, serving our customers (we call them Angels) better wine for less money, without any guesswork. How? We fund independent winemakers directly, cut out any unnecessary costs and give them free rein to make magic just for you. We’re basically a smarter way to buy wine. Easy as that.
Coordonnées de contact
Norvic House, NR2 1RP, Norwich, Royaume-Uni
- 01603 281800
- help@nakedwines.com
- nakedwines.co.uk
Demande des avis aux clients
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Terrific range of wines
Terrific range of wines, at very competitive prices, from a global list of vineyards, available when you are ready to order.

Réponse de Naked Wines
Prompt delivery
Prompt delivery. Refunded a bottle I didn’t like. Links to wine producers and helps start up new ones.

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Wasted 3 days waiting for delivery. Never arrived
My wine was due to arrive on Monday about 12 according to messages. In the evening I called as it hadn’t arrived and was told it might not get to me before 9. I waited the next day. Naked said to contact yodel. Yodel said to contact naked. Apparently the case had been sent back. I spoke to a nice representative Gaby who said it would be sent on Friday morning and she would keep track of it. No wine. No email. I rang again and was assured they would get back to me. Still no wine and no contact Just a generic email sent at 02.55 they will do everything they can to put it right

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Great choice of wines at very…
Great choice of wines at very reasonable prices
Fast efficient delivery service

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Go-to supplier
Never a dull moment with Naked Wines, my go-to supplier for many years. Always tempting choices. All their wines are distinctive — and often distinguished.

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I love the wines
I love the wines, in the five years or so that I've been buying from Naked Wines I haven't had one wine that I didn't like.
Also the service is great and I've only once had a problem with a delivery and that was sorted out without any fuss.

Réponse de Naked Wines
Excellent wines and customer service
I have been with Naked Wines for several years now and am delighted to say that both their range of wines and their customer service are exceptional. I have sampled lots of wines and have now settled on a small range that I buy regularly, but occasionally dabble in a new wine. Costs are probably higher than supermarket wines, but the quality is so much better. And as an 'Angel' I am treated to regular free bottles.
I have had very few problems, but when I have, they have been dealt with promptly and usually with a free bottle thrown in for the issues I raised.
All in all, an excellent provider of quality wines.
Thank you Naked Wines 👏🏻👏🏻👏🏻

Réponse de Naked Wines
Best wine subscription
I've used Naked for many years and many of our friends have been impressed and have followed our lead. Naked has a huge selection of high quality wines at very reasonable prices. Unlike other wine subscriptions, Naked allows you to choose what you want, and when - no need to cancel if not required this time.
I also like the ethical side of the business and their producers, who often do remarkable work to support others in their community.

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Great wine at great prices
Great wine at great prices. Customer support excellent. Tasting Tour - not to be missed.

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Really excellent wines
Really excellent wines - especially if you’re able to spend £12 to £18 on a bottle. The cheaper ones are good enough but perhaps the thing to do is drink less and stick to drinking the more expensive bottles when you do!

Réponse de Naked Wines
Excellent service great advice when…
Excellent service great advice when choosing wines.
In the Ten years plus that we have been using Naked we have only had a couple of wines we haven’t liked and then naked were true to their promise and gave us a free replacement.
What’s not to like about that?

Réponse de Naked Wines
Reliable delivery and a great selection…
Reliable delivery and a great selection of wines to choose from at reasonable prices

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Excellent range of wines
Excellent range of wines, great service and tracked delivery

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Very good communication and offers
Very good communication and offers - love the selections of wine which they offer, not your everyday off the shelf ones.

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Naked Wines
Always decent wine at reasonable prices.
Prompt and friendly delivery personnel.
Refund if not satisfactory but a service I haven't needed after several years.
The help given to wine growers should not be underestimated

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No Heavy Selling!!!!
Your company is very relaxed (no heavy selling) also a very good selection of wines.
Delivery always prompt and well packed.
I also like the "special offers" each month

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A very good online wine service
I like the approach, where you are connected with the winemaker, when you say you like it or otherwise they often respond.
The subscription service is good too, you pay in so much each month and then use that money to buy your wines. Its always best to buy by the case, 1 per month, that way it is free delivery and you get 1 or 2 bottles free.
Never miss out is good too, if you like a particular wine you can subscribe to it, when the new vintage hits the shelves, they send you a reminder. I have 6 put into a basket which I can then top up with other wines to 12 to get the freebie and free delivery. if you don't want them, just cancel it. Or you can cancel the min 6 and then just add as many as you want to a regular basket.
I have found the help line ladies very helpful, knowledgeable and friendly, deliveries mostly spot on as well. Occasional hiccups, but well managed overall.

Réponse de Naked Wines
Consistently good quality wines with…
Consistently good quality wines with great service and communication

Réponse de Naked Wines
Psst...did you forget something?
Naked wine is helpful, and mostly to the point with short messages, sometimes cryptic, to remind you e.g. You've left something behind, or, Still thinking about it? This is not to say that I'm forgetful, maybe I'm just multi-tasking at the time, checking ingredients in my store cupboard, menu planning or sending invites. It may be that just at that moment the time was right to open my next bottle of Naked wine.
Cheers.

Réponse de Naked Wines
First class wines with first class…
First class wines with first class delivery and service. Ability to return wines that are not suitable (never used in 10 years!)

Réponse de Naked Wines
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