Optegra Eye Health Care Avis 8 249

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff, Doctors, Nurses and support staff were welcoming, efficient and carried out the procedures with assurance and a little humour. I have had my post op eye test and been given the all clear, n... Voir plus

Noté 5 sur 5 étoiles

Excellent experience here at Optegra. All staff are very friendly, knowledgeable and professional. Surgeon is excellent. If you need cataract surgery, go for it, don’t be afraid. The operation is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick appointment, clean premises, clinicians, nurses reception were all good. Use of kenalog was good as I didn't need to use any eye drops . Results of cataract surgery both eyes were excellent.

Noté 4 sur 5 étoiles

I thought the surgery was excellent but I wasn't impressed with the information provided either pre or post operation.....I felt I was treated a bit like a conveyor belt.....not as I would have... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique ophtalmologique
  2. Centre d'ophtalmologie
  3. Chirurgien utilisant la technique du Lasik
  4. Ophtalmologiste
  5. Hôpital privé

Écrit par l'entreprise

Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient. Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date. Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards. We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do. We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them. With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.

Laser eye surgery, cataract surgery, lens replacement & vision correction specialists

Écrit par l'entreprise

We are committed to helping our patients live a fuller life
We have treated over 1 million eyes. Eyesight is precious. Trust our experts to look after yours.
Dedicated eye hospitals
Optegra is a true pioneer in eye health care. Inside our dedicated eye hospitals, our recognised experts perform specialist ophthalmic procedures, laser eye surgery, cataracts removal and lens replacement surgery, all under one roof. Each one a profound experience for patients. A chance to live a fuller life; to see every day in glorious high definition.
Consultant-led approach
Our consultant-led approach means we deliver the right treatment for every patient. Cataract removal, laser eye surgery, lens replacement medical eye treatments and innovations – all performed to the highest clinical standards.
Innovative and pioneering
Looking to the future, we are the leader in eye science research, pioneering new innovations such as the first telescopic lens implanted in the UK. We continue to research the latest technologies to ensure we are offering our patients the most up to date care available.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Very Happy Throughout With Optegra’s Care

I felt very safe in Optegra’s hands from the moment I contacted them. Everyone was very professional, every step was explained in detail and the whole lens replacement process was put into action without a long wait and went very smoothly.

24 février 2026
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Réponse : Optegra Eye Health Care

We're so glad to hear you felt secure with us from the start. It's great to know that our team's professionalism and clear explanations made your lens replacement journey smooth and timely. Thank you Denise!

Noté 3 sur 5 étoiles

Pain

I still have pain in both eyes

15 mars 2026
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Réponse : Optegra Eye Health Care

Thank you for your feedback Ramila. We are sorry to hear that you are experiencing eye pain and we would like to look into this further. Please provide your patient ID and your contact details and we will ensure that a member of our hospital team reaches out to support you.

Noté 5 sur 5 étoiles

The pre and post operative care has…

The pre and post operative care has been second to none.
Unbelievably good.

8 avril 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that our pre and post operative care exceeded your expectations. Thank you for your incredibly positive feedback Frank!

Noté 5 sur 5 étoiles

Exceptionally caring

Exceptionally caring, polite responsive to questions, concerns etc.
Efficient, pre surgery, and post as to booking, advice and so forth.
The surgery has provided me with a new lease of life. Quite unbelievable not to have glasses and to be able see how things looked to me when i was a child, for that is what you get! And I have had only one eye done. The other awaits.

9 mars 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that you had such a positive experience! It's wonderful to know our team's care and efficiency made such a difference, and that the surgery has given you a new lease on life. Thank you for sharing your story Stephen!

Noté 5 sur 5 étoiles

Highly recommend

James Ball was absolutely fabulous.
He explained everything so clearly prior to the procedure.
The whole team were great.

The only problem I found, was the long wait at my initial assessment appointment. I wasn’t informed of this delay on arrival and had to ask twice how long I would need it o wait.

25 mars 2026
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Réponse : Optegra Eye Health Care

We're glad you had a fabulous experience and that the team was great. We appreciate your positive feedback. But we are sorry to hear about the long wait during your initial assessment and will address this to improve our patients' experiences. Wishing you all the best with your new vision!

Noté 5 sur 5 étoiles

Cataract surgery

Cataract surgery
On Feb 23rd and Mar 23rd 2026 I had cataract surgery on my both eyes, as a NHS referral.From start to finish the experience was very professional but with a real human touch. From the receptionist, nurses to the surgeon a real example of how to make patients feel at ease, everything explained at each stage with all questions answered clearly and professionally.
Thank you Optegra.

9 avril 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that your cataract surgery experience was professional and reassuring. It's wonderful to know our team made you feel at ease and thoroughly explained each step. Thank you for sharing your kind words David!

Noté 5 sur 5 étoiles

Cataract surgery

I had cataracts in both eyes that needed replacing. I also had astigmatism in both eyes. After careful research I chose Optegra eye care based at Bowcliffe Hall.
I am now in the happy position to recommend Optegra, having had the surgery to replace both lenses. The whole team at Optegra could not have been more helpful. Answering all my questions of which there were many. I must mention my surgeon James Ball. He was fantastic. Very personable. Explained the procedure before the surgery. Then during the surgery he talked me through the process putting me at ease. I am so pleased I had the operation . I now have 20/20 vision.

24 février 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that you had a positive experience with your cataract and astigmatism correction. It's great to know our team was helpful and that the procedure met your expectations. Thank you for sharing your journey and recommending us!

Noté 5 sur 5 étoiles

Smooth and easy

Very well looked after

25 février 2026
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Réponse : Optegra Eye Health Care

Thank you for your feedback Sharon! We're happy to hear that you were well looked after.

Noté 5 sur 5 étoiles

The company Optegra Eye Health Care

The company was absolutely brilliant from meeting the receptionist to the final operation first class.

25 février 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that you had a brilliant experience with our company, from the receptionist to the final operation. Thank you for your review Stephen!

Noté 5 sur 5 étoiles

A very good experience

Quick appointment for cataract surgery despite having to rearrange date due to illness. Seen on time on my three trips there. Pleasant and efficient staff. Overall a very good experience and a good outcome for my sight.

23 février 2026
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Réponse : Optegra Eye Health Care

Thank you for your review! We're happy to hear that you had a positive experience and appreciate you sharing your feedback.

Noté 5 sur 5 étoiles

Extremely friendly staff

Extremely friendly staff, very professional and knowledgeable, felt very safe, thank you

7 avril 2026
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Réponse : Optegra Eye Health Care

We appreciate your feedback and are so glad you felt secure and well-cared for by our professional and friendly team. Thank you Anthony!

Noté 5 sur 5 étoiles

Attentive staff

Attentive staff, efficient, helpful and professional. Great and would recommend to all.

25 février 2026
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Réponse : Optegra Eye Health Care

We appreciate your recommendation and are happy to hear you received attentive, efficient, helpful, and professional service from our great staff John!

Noté 5 sur 5 étoiles

Friendly professional staff

Friendly professional staff, I have a new lease of life now!

19 février 2026
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Réponse : Optegra Eye Health Care

We are so happy to hear that our friendly, professional staff made such a difference. Thank you for your positive feedback Jackie!

Noté 5 sur 5 étoiles

Very friendly and professional staff…

Very friendly and professional staff Very efficient and informative I would highly recommend the whole process took about 1 hour.

24 février 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that you found our staff friendly, professional, efficient, and informative. We appreciate your recommendation Bruce!

Noté 4 sur 5 étoiles

Overall a good experience though there…

Overall a good experience though there was a long waiting time at my first appointment.

24 février 2026
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Réponse : Optegra Eye Health Care

We're glad you enjoyed your experience overall Mr Dandie. However, we are sorry to hear about the long wait during your initial appointment and appreciate your feedback. We will share this with our team as we aim to continually improve our service.

Noté 5 sur 5 étoiles

Cataract surgery made easier

Initially there were some hiccups trying to book an appointment using the computer but, once the appointment was made, staff on site were helpful, friendly and efficient at both the pre-surgery tests and on the days of surgery.
Would recommend the Optegra clinic for surgery in a clean, relaxed environment staffed by professionals.

24 mars 2026
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Réponse : Optegra Eye Health Care

We appreciate your feedback and are pleased that our team provided a positive experience during your visits Malcolm. We'll review our appointment booking process. Thank you for recommending us!

Noté 5 sur 5 étoiles

Mandy

Everything was great, can't fault anything or anyone. Would recommend to anybody.

24 février 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that you had such a positive experience and that everything met your expectations Morris. Thank you for recommending us!

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