Optegra Eye Health Care Avis 8 249

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff, Doctors, Nurses and support staff were welcoming, efficient and carried out the procedures with assurance and a little humour. I have had my post op eye test and been given the all clear, n... Voir plus

Noté 5 sur 5 étoiles

Excellent experience here at Optegra. All staff are very friendly, knowledgeable and professional. Surgeon is excellent. If you need cataract surgery, go for it, don’t be afraid. The operation is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick appointment, clean premises, clinicians, nurses reception were all good. Use of kenalog was good as I didn't need to use any eye drops . Results of cataract surgery both eyes were excellent.

Noté 4 sur 5 étoiles

I thought the surgery was excellent but I wasn't impressed with the information provided either pre or post operation.....I felt I was treated a bit like a conveyor belt.....not as I would have... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique ophtalmologique
  2. Centre d'ophtalmologie
  3. Chirurgien utilisant la technique du Lasik
  4. Ophtalmologiste
  5. Hôpital privé

Écrit par l'entreprise

Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient. Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date. Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards. We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do. We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them. With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.

Laser eye surgery, cataract surgery, lens replacement & vision correction specialists

Écrit par l'entreprise

We are committed to helping our patients live a fuller life
We have treated over 1 million eyes. Eyesight is precious. Trust our experts to look after yours.
Dedicated eye hospitals
Optegra is a true pioneer in eye health care. Inside our dedicated eye hospitals, our recognised experts perform specialist ophthalmic procedures, laser eye surgery, cataracts removal and lens replacement surgery, all under one roof. Each one a profound experience for patients. A chance to live a fuller life; to see every day in glorious high definition.
Consultant-led approach
Our consultant-led approach means we deliver the right treatment for every patient. Cataract removal, laser eye surgery, lens replacement medical eye treatments and innovations – all performed to the highest clinical standards.
Innovative and pioneering
Looking to the future, we are the leader in eye science research, pioneering new innovations such as the first telescopic lens implanted in the UK. We continue to research the latest technologies to ensure we are offering our patients the most up to date care available.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

As smooth as the first time

It was on my second eye and the process from start to finish was as expected with no problems.

2 mars 2026
Avis spontané
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Réponse : Optegra Eye Health Care

We're happy to hear that the procedure on your second eye went as expected and without issues. Thank you for your positive feedback Janice!

Noté 5 sur 5 étoiles

Excellent procedure and brilliant staff

Excellent procedure and brilliant staff

9 avril 2026
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Réponse : Optegra Eye Health Care

We appreciate you sharing your feedback and we are so happy to hear you had a positive experience with our brilliant staff. Wishing you all the best with your new vision!

Noté 3 sur 5 étoiles

Software has problems

Surgery brilliant. Communication software awful = redundant messages ignoring previous communications

8 avril 2026
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Réponse : Optegra Eye Health Care

We appreciate your feedback and we are delighted to hear that the surgery went brilliantly. However we are sorry to hear that you found the communication software difficult. We value your feedback we we will review our communication software to avoid these issues. If you would like support, please provide your patient ID and you contact details and we will ensure that a member of our team reaches out to support you.

Noté 5 sur 5 étoiles

Couldn't be happier with the results

Couldn't be happier with the results. Everyone in optegra couldn't of been more helpful and reassuring me as I was nervous. I put off getting my eyes done for months as I was frightened but there wasn't anything to be frightened of . Would recommend getting cataract done if needed. Woke up next day and my eye sight was marvellous first time in 35 years I haven't needed glasses

30 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Nothing to worry about!

The clinical staff were welcoming, informative and professional. I felt secure and cared for throughout.
Many people are nervous about surgical procedures, especially those involving the eyes, but there is absolutely no need for concern. Patients receive appropriate medications before going into the operating room and while there they are given full support throughout the surgery. The treatment is quick - one barely realises it has happened - painless with minimum discomfort. The improvement in sight is almost instant.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Quick and painless procedure

Extremely helpful and knowledgeable staff. Made to feel very welcome. Everything explained very clearly and the procedure was quick and painless. Eyesight much much better.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

The surgery went well

The surgery went well. Thanks to Dr Peter and his team

5 février 2026
Avis spontané
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Réponse : Optegra Eye Health Care

We appreciate your feedback and are so glad the surgery went well with our team Janet!

Noté 5 sur 5 étoiles

The procedure is quick and painless.

The staff really do take care of you and relax you before the procedure.

24 mars 2026
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Réponse : Optegra Eye Health Care

Thank you for your review Peter! We appreciate your feedback and are happy to hear our staff helped you relax before your procedure - we value your comfort.

Noté 5 sur 5 étoiles

Helpful and pleasant staff

Helpful and pleasant staff. Well organised. Wasn’t kept waiting long at all. Procedure went well. Would certainly recommend.

29 janvier 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that our helpful and pleasant staff made your visit a positive one. We appreciate your recommendation and are glad the procedure went well Anne!

Noté 5 sur 5 étoiles

A very good service obtained from …

A very good service obtained from Optegra, truly excellent results.

12 avril 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that you had a very good experience with us and achieved excellent results. Thank you for your positive feedback Bob!

Noté 5 sur 5 étoiles

Well looked after

Well looked after. Op. took about 30 minutes then drink and biscuits before leaving. All very friendly and helpful.

27 février 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that you felt well looked after and found our team friendly and helpful. Thank you for sharing your positive experience with us Ann!

Noté 5 sur 5 étoiles

A welcoming experience

A welcoming experience, first class treatment and follow up.

9 avril 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that you had a welcoming experience with first-class treatment. Thank you for your positive feedback Stephen!

Noté 5 sur 5 étoiles

Everything was good

Everything was good, staff friendly and explained everything about my procedure

16 février 2026
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Réponse : Optegra Eye Health Care

We appreciate your review and are happy to hear that our friendly staff explained everything well regarding your procedure Susan.

Noté 5 sur 5 étoiles

no waiting about appointment was on…

no waiting about, appointment was on time dealt with in a friendly and professional manner with great care, made sure I was comfortable

26 février 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that your appointment was on time and that you were dealt with in a friendly and professional manner. Thank you for your review!

Noté 5 sur 5 étoiles

Clearer days ahead !

Everything was just as I hoped, very efficient staff, really nice and put me at ease. I will come again to have the other eye operated on in approx 4 weeks. Thank you .

8 avril 2026
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Réponse : Optegra Eye Health Care

We're so glad to hear that our efficient and kind staff made you feel comfortable, and that your experience matched your expectations David. We look forward to seeing you again!

Noté 5 sur 5 étoiles

Excellent service and results. Admin could be improved

Every stage of the assessment and the cataract operation went very well, and I am very pleased with the results. My only criticism would be on the admin side. I had to chase them to start the assessment process going after the initial appointment - nothing serious, they just dropped the ball. I also had to challenge the cost initially quoted, based on my reading of the pricing info on their website. The person dealing with the payment was not familiar with all the options, and would have charged me £500 more if I had not challenged them.

18 février 2026
Avis spontané
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Réponse : Optegra Eye Health Care

Thank you for your review Nigel! We're happy the assessment and operation went well and that you are very pleased with the results. We appreciate your feedback regarding the administrative issues you experienced and the initial cost quoted. We'll review our processes to ensure a smoother experience in the future.

Noté 5 sur 5 étoiles

Very professional

Very professional, short waiting times. Expert procedures.

26 février 2026
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Réponse : Optegra Eye Health Care

We're glad you enjoyed your experience with our expert procedures and short waiting times. Thank you for your feedback Jane!

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