Optegra Eye Health Care Avis 8 251

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff, Doctors, Nurses and support staff were welcoming, efficient and carried out the procedures with assurance and a little humour. I have had my post op eye test and been given the all clear, n... Voir plus

Noté 5 sur 5 étoiles

Excellent experience here at Optegra. All staff are very friendly, knowledgeable and professional. Surgeon is excellent. If you need cataract surgery, go for it, don’t be afraid. The operation is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick appointment, clean premises, clinicians, nurses reception were all good. Use of kenalog was good as I didn't need to use any eye drops . Results of cataract surgery both eyes were excellent.

Noté 4 sur 5 étoiles

I thought the surgery was excellent but I wasn't impressed with the information provided either pre or post operation.....I felt I was treated a bit like a conveyor belt.....not as I would have... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique ophtalmologique
  2. Centre d'ophtalmologie
  3. Chirurgien utilisant la technique du Lasik
  4. Ophtalmologiste
  5. Hôpital privé

Écrit par l'entreprise

Optegra Eye Hospital was born in 2007, with the vision of providing truly outstanding eye health care for every patient. Since then, we have grown nationwide with over 18 dedicated eye hospitals and clinics in the UK, treating over 1.3 million eyes to date. Our singular focus on eye health care and consultant-led approach means we deliver the right treatment for every patient. You’re assured the best calibre of laser eye surgery, cataract removal, lens replacement surgery and medical eye treatments – all performed to the highest clinical standards. We have over 6,300 5 star reviews and we are committed to ensuring this is maintained by putting our patients at the heart of everything we do. We understand that every patient is different and our top NHS trained consultant ophthalmic surgeons and their specialised clinical teams will work with each and every patient to find the correct solution for them. With access to over 100 consultants within our nationwide network of dedicated, purpose built eye hospitals we are able to offer our patients the full spectrum of eye health care using the latest techniques and technologies.

Laser eye surgery, cataract surgery, lens replacement & vision correction specialists

Écrit par l'entreprise

We are committed to helping our patients live a fuller life
We have treated over 1 million eyes. Eyesight is precious. Trust our experts to look after yours.
Dedicated eye hospitals
Optegra is a true pioneer in eye health care. Inside our dedicated eye hospitals, our recognised experts perform specialist ophthalmic procedures, laser eye surgery, cataracts removal and lens replacement surgery, all under one roof. Each one a profound experience for patients. A chance to live a fuller life; to see every day in glorious high definition.
Consultant-led approach
Our consultant-led approach means we deliver the right treatment for every patient. Cataract removal, laser eye surgery, lens replacement medical eye treatments and innovations – all performed to the highest clinical standards.
Innovative and pioneering
Looking to the future, we are the leader in eye science research, pioneering new innovations such as the first telescopic lens implanted in the UK. We continue to research the latest technologies to ensure we are offering our patients the most up to date care available.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Everything about Optegra is superb

Everything about Optegra is superb. Everyone is very professional, efficient & kind. Every step of the way was explained & the surgeon Mr Robert Petraca explained what was happening all through the surgery.
The Receptionists,, Optometrists,, Nurses & the Consultant all displayed kindness, empathy & reassurance making the experience of surgery a pleasant one.

12 mars 2026
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Réponse : Optegra Eye Health Care

We appreciate you sharing your experience Mary! We're so glad to hear that everyone displayed kindness and reassurance, making your surgery a pleasant experience. It's wonderful to know the team explained each step clearly.

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff, excellent surgeons and very friendly environment

11 février 2026
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Réponse : Optegra Eye Health Care

We are happy to hear that you had a positive experience with our friendly staff and surgeons. Thank you for your kind feedback Barry!

Noté 5 sur 5 étoiles

Relax ...you are in the care of first class professionals

From the reception desk through to completion of my 2nd eye op...the attention, assistance,explanations and care i received from everyone was excellent..Resulting in a relaxed reassured informed pre and post op experience. The take home information booklets have been invaluable.

13 mars 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that you felt well-cared for during your second eye procedure Thadeen! It's great to know the team's attention and the information provided helped you feel relaxed and informed. Wishing you all the best with your new vision!

Noté 4 sur 5 étoiles

You have to follow up with optician after second cataract.

Staff were supportive and relaxed and all ran to time. The op itself was efficiently carried out.
My only complaint is that after the 2nd op I was expecting to be discharged prior to getting new glasses. On enquiry it seems that Specsavers weren't told to contact me either so I was waiting to hear that I could go ahead. Seems like a lack of clear communication somewhere.

11 février 2026
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Réponse : Optegra Eye Health Care

We appreciate your feedback and are glad the staff were supportive and the operations ran efficiently for your NHS cataract treatment. We are sorry to hear about the communication regarding your discharge and from Specsavers. This will be investigated by our team to prevent this happening in the future.

Noté 5 sur 5 étoiles

Excellent experience

Having had cataract surgery on both eyes. I now have 20/20 vision. The whole experience was excellent.

3 février 2026
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Réponse : Optegra Eye Health Care

We're happy to hear that your experience was excellent, and you now have 20/20 vision after your cataract surgery. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

No need to be anxious, they are very nice

Made me feel at ease and not to be anxious.
The procedure was less intrusive and more comfortable than I expected it to be.
Everyone was very friendly and professional.

11 février 2026
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Réponse : Optegra Eye Health Care

We're so glad we could help you feel relaxed and that you found the procedure more comfortable than expected Karen. It's great to hear you found our team friendly and professional!

Noté 5 sur 5 étoiles

Reassuring professional service

I imagine that most people approach cataract surgery with a degree of apprehension. This notion is immediately dispelled when entering Optegra. The staff are all knowledgeable, friendly and reassuring. The procedure itself is straightforward, painless and over relatively quickly.
The end result of cataract surgery is immediately noticeable and only goes on to improve within days.

26 mars 2026
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Réponse : Optegra Eye Health Care

We appreciate you sharing your experience John! We're so glad to hear that our staff were knowledgeable, friendly, and reassuring, and that the procedure was straightforward and painless. Thank you for your positive feedback!

Noté 5 sur 5 étoiles

Excellent in every way

Excellent in every way, efficient, staff great, very professional service. Highly recommended

9 février 2026
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Réponse : Optegra Eye Health Care

We appreciate your recommendation and are happy to hear you received efficient and very professional service from our great staff Rita!

Noté 5 sur 5 étoiles

Great care.

Mum was looked after very well by the staff at the clinic. Her eyesight is much better and she is looking forward to having her other eye done soon.

11 février 2026
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Réponse : Optegra Eye Health Care

We're so glad your mum was well looked after by our staff Lesley. It's wonderful to hear her eyesight has improved, and she's looking forward to her next appointment.

Noté 5 sur 5 étoiles

5* Service and More

All staff make you feel at ease and well looked after from the minute you arrive until you leave. The receptionist and all nursing staff do a fantastic job and go above and beyond.

11 février 2026
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Réponse : Optegra Eye Health Care

We appreciate you taking the time to share your experience Julie. It's wonderful to hear that our team made you feel comfortable and well cared for from start to finish!

Noté 5 sur 5 étoiles

Optegra are true professionals

Really pleasant environment
A lot of care taken over my neck and spine issues so I would be comfortable
Everything explained in language I could understand
No medical jargon just clear information
My recovery has been problem free

10 mars 2026
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Réponse : Optegra Eye Health Care

Thank you for your kind words Frankie! We're so glad you found our environment pleasant and that you found are staff to be caring regarding your neck and spine issues. Wishing you all the best with your new vision!

Noté 5 sur 5 étoiles

Staff and surrounding was excellent

Staff and surrounding was excellent. The procedure took 5-6 minutes after preparation. No need for eye drops after surgery.

6 mars 2026
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Réponse : Optegra Eye Health Care

Thank you for your review Michael! We're glad you enjoyed your experience with our staff and the quick procedure.

Noté 5 sur 5 étoiles

Very good

Very good, look after you, let you know every step if the way what they are doing

10 février 2026
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Réponse : Optegra Eye Health Care

We're glad you enjoyed your experience and that we could keep you informed throughout the process. Thank you for your positive feedback Sue!

Noté 5 sur 5 étoiles

The whole process was easy and simple

The whole process was easy and simple, the efficiency of the staff was great

7 mars 2026
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Réponse : Optegra Eye Health Care

We appreciate your feedback and are glad the process was simple and efficient Phil. It's great to hear you found our staff helpful.

Noté 5 sur 5 étoiles

Excellent treatment

Very efficient process including on arrival, and very helpful staff, nurses and doctors. Good reassurance before surgery and excellent treatment by the surgeon and clinical staff.

10 février 2026
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Réponse : Optegra Eye Health Care

We appreciate you sharing your experience Christopher! It's great to know the efficiency on arrival and helpfulness of our team were valuable, and that you received excellent treatment.

Noté 5 sur 5 étoiles

Professional

Professional, quick and efficient.
It was unfortunate that hot water system broke down 2 weeks before and you cancelled everyone but after we got there. These things happen and I suppose and difficult to notify us quickly enough, maybe a text.

2 février 2026
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Réponse : Optegra Eye Health Care

Thank you for your review! We're happy to hear that you found our service professional, quick, and efficient. We appreciate your feedback regarding the hot water system and communication. We will take this into consideration as we aim to continually improve our service. Wishing you all the best with your new vision!

Noté 5 sur 5 étoiles

Extremely pleased.

Everything was explained fully by wonderfully kind and reassuring nurses.
The surgeon too was extremely kind and let me know exactly what was happening through the operation.

The procedure itself was very quick and totally painless.

Thank you all for making it such an easy experience.

I would throughly recommend Optegra to anyone.

10 février 2026
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Réponse : Optegra Eye Health Care

We appreciate you sharing your experience Clare! We're so glad to hear that our nurses and surgeon were wonderfully kind and reassuring, and that the procedure was quick and painless. Thank you for recommending us!

Noté 5 sur 5 étoiles

Very professional staff from start to…

Very professional staff from start to finish

11 février 2026
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Réponse : Optegra Eye Health Care

We appreciate you taking the time to share your feedback. It is great to hear that our staff was professional throughout your experience Keith.

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