I had a subscription for meat sticks for about a year and was happy with them until recently. My auto ship arrived around every six weeks and I only had a few sticks left when the new ones arrived so... Voir plus
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Lisez les avis des autres
I had a problem with one of my orders, and the matter was resolved in no time flat! My customer service rep was kind and courteous, and offered me several suggestions in order to resolve my issue. Pal... Voir plus
I’m a big fan of PaleoValley’s protein powders. My morning shakes keep me fuller a lot longer than my previous protein powder I was using; which I have since dropped using. Love the superfood bars a... Voir plus
I currently have the meat sticks, original, jalapeño, and summer sausage and the coffee w caffeine! I love them both. I've dealt with customer service regarding other products I'm interested in etc. a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Paleovalley, our mission is simple: create the most nutrient dense, clean ingredient products on the market and stand behind every single one of them. We believe that real food should be the foundation of a healthy life, and everything we make reflects that commitment. From sourcing to formulation to packaging, we never cut corners because your health is worth more than that. Our product lineup is crafted for people who refuse to compromise on quality. Our fan favorite 100% Grass Fed Beef Sticks come in a variety of bold flavors including Original, Teriyaki, and Jalapeno, and are made with no problematic ingredients, just real food you can feel good about. Our Bone Broth Protein Powder delivers a clean, delicious source of protein that blends beautifully into coffee, smoothies, or cold water. Our Superfood Bars, supplements, and full product collection are all formulated with the same uncompromising standard: the highest quality ingredients available, period. We also believe that outstanding customer service is not a bonus, it is a baseline. Every customer is backed by our 60 day money back guarantee, and our support team is committed to fast, fair, and genuinely kind resolutions every time. Whether you have a question about a product, need to adjust your subscription, or want to start a return or refund, we make the process simple, prompt, and stress free. We show up for our customers after the sale because that is when it matters most. Our subscription program is designed to put you in complete control. We send advance notice before every order so you are never caught off guard, and if something slips through unexpectedly, we will always make it right. Flexibility, transparency, and trust are at the core of how we operate. Paleovalley is more than a supplement company. We are a community of people who believe that nourishing your body with real, high quality food is one of the most powerful things you can do for your health and your family. Thousands of loyal customers across the country trust us not just for our products, but for the experience of being truly taken care of. If you are looking for a company that delivers on both quality and customer care, give Paleovalley a try. We back everything we sell with our guarantee, and we think once you experience the difference, you will never look back.
Coordonnées de contact
4,3
Excellent
706 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great and timely response to concerns
I needed to return a supplement that wasn't right for me and the customer service was very thoughtful and made the process very simple.
15 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your kind words. We are so glad our team was able to make the return process simple and thoughtful for you.
We know not every product is the right fit for everyone, and we always want to make sure our customers feel supported. We truly appreciate your feedback and your support of Paleovalley.
Helpful, knowledgeable representative.
The representative was very helpful resolving my tracking concerns in a friendly, professional manner!
The representative also sent a follow-up email, several days later to make certain that my concerns were resolved.
10 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your kind words. We are so glad to hear our team was able to help resolve your tracking concerns in a friendly and professional way.
It also means a lot to hear the follow up stood out to you. We always want our customers to feel genuinely supported, and your feedback means a great deal to our team. Thank you again for your support of Paleovalley.
I ordered the 30 for 36 on line and the…
I ordered the 30 for 36 on line and the order was due to be delivered on a certain date through Amazon Delivery. When it was not delivered on that date I waited a couple of days and then called Paleovalley and talked to a customer service representative by the name of Keith. He was very understanding and said he would look into it. He stayed in contact with me and I received my order a couple of days later. Keith again, checking on my order, contacted me again to confirm this. This kind of customer service is what keeps me going back to businesses. Customer care is huge to me and Keith nailed it! Keith you are a huge asset to your company!! Thank you!
13 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for taking the time to share this. We are so sorry again for the delivery delay, but we are very glad Keith was able to support you and stay in touch until everything was resolved.
It means a great deal to hear that his follow through and care stood out to you. We agree that customer care matters, and we are so grateful you recognized Keith in this way. We will be sure to share your kind words with him.
Thank you again for your support of Paleovalley.
Everything I’ve bought from them is…
Everything I’ve bought from them is wonderful. Amazing outstanding ingredients. Taste extremely good. Just got the meat sticks and I can’t stop eating them. Golden, milk is amazing. Delivery was fast and had no problem with subscriptions. We’ll buy again.
10 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your kind words. We are so glad to hear you have been enjoying so many of our products, especially the meat sticks and Golden Milk.
It also means a lot to know your delivery experience went smoothly and that your subscription has been easy to manage. We truly appreciate your support and are so grateful to have you as part of Paleovalley.
The products are delicious and the…
The products are delicious and the customer service is exceptional! I will be a customer for life!
8 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your kind words. We are thrilled to hear you are enjoying the products and have had such a positive experience with our customer service team.
Hearing that you plan to be a customer for life truly means a lot to us. We are so grateful for your support and for the trust you place in Paleovalley.
All went great 👍 meat sticks great…
All went great 👍 meat sticks great flavor 👍 customer service great 👍!
7 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for the kind review! We’re so happy to hear everything went great and that you’re enjoying the meat sticks and their flavor. It also means a lot to know you had a great experience with our customer service team. We truly appreciate your support!
They sale a great product
They sale a great product, as advertised, and consistently meeting expectations. We purchase meat sticks and bone broth, keeping out subscriptions active. When I had to reach out about a discount not appearing in my total the team responded in under a day and corrected the issue.
8 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your continued support! We’re thrilled to hear you’ve been enjoying both our meat sticks and bone broth, and that your experience has been consistent with what you expected. We’re also glad our team was able to quickly resolve the discount issue for you. We truly appreciate you keeping your subscriptions active and being part of the Paleovalley community!
Fantastic Customer Service & Products
I had a great experience with Paleovalley’s customer service. My order ended up being delivered to the wrong address, and the delivery company told me they couldn’t do anything about it.
When I reached out to Paleovalley, they responded quickly and were so kind and helpful. They handled the issue right away and made the whole process really easy and stress-free.
I really appreciate a company that takes care of its customers, especially when the situation wasn’t even their fault. On top of that, I genuinely love their products—they’re high quality and something I feel good about purchasing.
I’ll definitely continue ordering from them!
6 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your thoughtful review. We’re so sorry your order was delivered to the wrong address, but we’re really glad our team was able to step in quickly and help make things right. It means a lot to hear that the process felt easy and stress-free, especially in a situation outside of our control. We also truly appreciate your kind words about our products and your continued support. Thank you for choosing Paleovalley!
This company is true to their mission
This company is true to their mission. Clean products and great customer service.
7 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your kind words! We’re honored to hear that Paleovalley feels true to its mission through both our products and our customer service. Providing clean products and a great experience is so important to us, and we truly appreciate your support.
Great products great service!
6 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your support! We’re so happy to hear you’ve had a great experience with both our products and our service. We truly appreciate you taking the time to share this with us!
The response was quick,good service and…
The response was quick,good service and their product is the best.
3 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your kind review! We’re so glad to hear you received a quick response and had a good experience with our service. It means a lot to know you feel our product is the best. We truly appreciate your support!
Great product, great customer service
Great product! Best ever Beef Sticks. No chemicals, very clean and so tasty. Also love the bone broth they make in several flavors.
They run promotions often and are excellent with customer service.
1 avril 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your kind review. We’re thrilled to hear you’re enjoying our Beef Sticks and bone broth, and that both have been such a great fit for you.
It also means a lot to know you’ve had a positive experience with our customer service team. We work hard to provide both high-quality products and support our customers can count on.
We truly appreciate your support and thank you for being part of the Paleovalley community.
The meat sticks are SO DELICIOUS
The meat sticks are SO DELICIOUS! Much better quality and taste from anywhere else. The corrected a mistake on my previous order. Great customer service!
30 mars 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for your kind review. We’re thrilled to hear you’re loving our meat sticks and that they stand out to you in both quality and taste.
We’re also glad we were able to correct the issue with your previous order and provide a positive customer service experience. We truly appreciate your support and thank you for being part of the Paleovalley community.
Réponse de paleovalley.com
Thank you so much for your kind words. We’re so glad to hear you love the products and have had an excellent experience with our customer service team.
We truly appreciate your support and thank you for taking the time to share your feedback.
My paleo valley
I am just beginning my paleo valley journey. Two different flavors I’ve eaten taste great I had a concern about a subscription and they helped me fix it right away. The people are nice and I value the fact that I can use these sticks to shore up my protein to curb my hunger in between meals.
28 mars 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for sharing your experience. We’re so glad to hear you’re enjoying the start of your Paleovalley journey and that the flavors you’ve tried have been a hit.
It’s also wonderful to know our team was able to quickly help with your subscription concern. Providing kind and helpful support is very important to us.
We’re happy our meat sticks have been a convenient option for helping curb hunger between meals and support your protein intake. Thank you again for your support and for being here with us.
Just got my order
Just got my order, beef sticks and bone broth. Tried a beef stick...LOVE! Tried the broth...LOVE
27 mars 2026
Avis spontané
Réponse de paleovalley.com
Thank you so much for sharing your feedback. We’re thrilled to hear you’re loving both the beef sticks and the bone broth already.
It means a lot to have your support, and we’re so glad your order made such a great first impression. Thank you for choosing Paleovalley.
The bone broth gave me horrible hives
The bone broth gave me horrible hives
Took me a while to work out the source hade to do research
26 mars 2026
Avis spontané
Réponse de paleovalley.com
Hi there,
I’m so sorry to hear about your experience, that sounds really uncomfortable and concerning. Thank you for taking the time to share this with us.
While reactions like this are uncommon, everyone’s body can respond differently to certain ingredients. We’d really like to look into this further and make it right. If you’re open to it, please reach out to us at support@paleovalley.com
with the product details, including the best by date if you still have it, so our Quality team can review this thoroughly.
In the meantime, we recommend discontinuing use, and if symptoms persist or worsen, please consult with a healthcare professional.
We truly appreciate you bringing this to our attention and hope we can turn this experience around for you.
Warmly,
The Paleovalley Team
Excellent products
Excellent products. Love the Chocolate Bone Broth Protein and have it my coffee every day. Meat sticks are great. Subscription pricing and delivery is so convenient.
26 mars 2026
Avis spontané
Réponse de paleovalley.com
Hi there,
Thank you so much for your kind words and for sharing your daily routine with us, we love hearing that our Chocolate Bone Broth Protein has become part of your coffee ritual!
We’re so glad you’re enjoying the meat sticks as well and finding the subscription convenient. That’s exactly what we aim for, making it easy to stick with products you love.
We truly appreciate your support and are so happy to have you as part of the Paleovalley community. If you ever need anything, we’re always here to help at support@paleovalley.com
.
Warmly,
The Paleovalley Team
I’ve been a customer of PV for several…
I’ve been a customer of PV for several years now and not only do I love their products and what they stand for but their customer service is always top notch. Each time I’ve had a question or concern (which is rare), someone is always available to get back to me and quickly. I know I’m dealing with a real person too-which seems to be few and far between nowadays. I always appreciate their attention to details and their attention to ensure their customer satisfaction is achieved. I highly recommend them.
26 mars 2026
Avis spontané
Réponse de paleovalley.com
Hi there,
Thank you so much for your continued support over the years, it truly means a lot to us.
We’re so glad to hear you’ve had consistently positive experiences with both our products and our customer service. Making sure you feel heard, supported, and taken care of every step of the way is incredibly important to us, so your words really mean a lot to our team.
It’s especially meaningful to hear that you feel the human side of our support, that’s something we care deeply about.
Thank you again for your recommendation and for being such a valued part of the Paleovalley community. If you ever need anything, we’re always here for you at support@paleovalley.com
.
Warmly,
The Paleovalley Team
I love this company
I love this company! Very easy to work with and clean food. Everything is delicious!
I had a situation where my package was misdelivered by the Post Office and Paleovalley was going to replace it. Luckily, the neighbor down the street brought it to me, so I notified Paleovalley not to send the extra order. What a blessing they are!
25 mars 2026
Avis spontané
Réponse de paleovalley.com
Hi there,
Thank you so much for your kind words, this truly means a lot to us.
We’re so glad to hear you’re enjoying the products and that your experience with our team has been a positive one. Situations like that can be frustrating, so we’re really happy everything worked out and that your neighbor was able to get your package to you.
We also really appreciate you letting us know so we could stop the replacement, that was very thoughtful of you.
Thank you again for your support, we’re so grateful to have you as part of the Paleovalley community. If you ever need anything, we’re always here for you at support@paleovalley.com
.
Warmly,
The Paleovalley Team
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