Practice Plus Group Hospitals Avis 304

I had my second hip done by MR KAMRAN SHAHID ON April 8 just had my 6 week check all looks very well I would like to thank all the team at Wellsoon Birmingham for looking after me . A brilliant Hospital and I'm starting to get my life back. THANK YOU

Was referred by 111 to out of hours on a Sunday to St Leonards Practice Exeter and Faith Garise from Practice Plus Group was exceedingly thorough in her medical questioning and assessment of my case. She considered a myriad of options and explained her thinking to me by way of reassurance. She suggested follow up actions and all together was a superb practitioner. A credit to the profession.

So grateful to Practice Plus Hospital Harborne Birmingham To all the staff there.. From the moment I entered I was greeted with smiles and curtisy by all
I'm an 82yr old and received a full knee replacement on the 25th March performed by Mr Oliver Blocker under spinal. I recomend his skill performance and professionalism My sincere thanks also go to Isabelle my physio for her encouragment and exercise regime by 2wks post surgery I was walking in the house without my crutches and by 6wks outside and walking up and down stairs normal although slowly This has been an acheivment only with the great care and support from the Practice Plus Hospital Harborne and all its amazing staff that work there

Firstly the cost your told how much its going to cost no or from x amount its a fixed price that's what prompted me to look into Practice Plus Group over all experience was outstanding all staff very kind friendly and professional

I saw Maghlara for an echocardiogram. She was efficient, prompt and really put me at ease.
Great service, thank you.

So my saga continues,on the 11th April the surgeon told me my operation was cancelled due to the fact CT scans taken on the 19th October 2024 revealed and infection on a tooth and as i was having issues relating to sinuses this would have to be dealt with prior to my operation. the surgeon stated " go to a dentist and get the tooth removed" I did this yesterday attending a Bupa Dental Surgery and at a cost of £445 had what they described as a healthy tooth removed, and a sever of the bridge for which the tooth was under. My partner called PPG telling them that the surgery was being undertaken and to relist my operation, i can not describe what it was like to have dental work undertaken when the only form of air intake is through my mouth! panic stations were in action.
My partner hit a brick wall with PPG she stated i was being dealt with, to a response well that's not acceptable she has an appointment with our dentist on the 14th May, no i hadn't been asked if that was convenient, and or advised of the date. my partner told her the conversation with the surgeon for which she said she would need evidence from Bupa which they did and was sent to PPG yesterday (radio silence has prevailled). I also attended my doctors due to this matter and they were surprised that they have not had one update since August last year of my matter from PPG. As i said to my doctor would they prescribe for a patient on 6 months old scans! for which she confirmed most definately not, she then asked if i had been back to the hospital and i confirmed 3 times since the scan and at no time was this issue raised, even though the first of the 3 were to review my CT scans.... (they are a joke)

Recently had cataract surgery at Croft Shifa. Thank you to everyone - from reception staff, nursing staff and consultant - for an exceptional service.

The procedure of Right Hip surgery went well but an Epidural anaesthetic failed so a General was used. Recovery took 3 days before going home but pain relief and thorough nursing care helped me through
Again the physiotherapist was great and the exercises used during 1st 2 weeks until suture/ clips removal which was so easy with the adept Nurse
The next 4weeks saw me back to work and driving with walking every day plus prescribed exercises
Unfortunately the Left Hip requires surgery and I am on a waiting list as the pain is holding my progress back currently

am writing to express my deep frustration with the way my endoscopy appointment has been handled. Initially, I had to chase repeatedly just to receive my original appointment. Following that procedure, I was informed there was an issue and that I would need to undergo the endoscopy again.

I was told I would receive a new appointment within two weeks, yet I have heard nothing since. Despite my patience, I’ve now had to follow up myself again—calling the number provided (020 8598 4600) multiple times with no answer.

This level of communication and care is simply unacceptable. I understand the NHS is under pressure, but patients should not have to chase basic information or feel forgotten.

I have had the pleasure of 2 separate referrals to the Southampton branch at the Royal South Hants. My first experience was to have my finger amputated. The appointments before any surgery were great but the after care has been terrible. The bandages fell off before I left the building when I had the stitches removed. No one replied to answer machine messages on more than one occasion and I was struck off as I hadn’t attended an appointment I’d let them know I couldn’t make. I didn’t get referred for the physio and when I eventually did, I attended 2x 3 minute appointments. I have cancelled my second procedure as this experience has been terrible. I did complain and the reply was delayed repeatedly and when it did eventually arrive it didn’t answer any of my questions, then then offered to send another reply on a specific date as I was dissatisfied only to be told it was again delayed so gave up and cancelled my future appointments.

I attended PPG at the Royal SH Hospital, Southampton for the third time on 28 March for an Echocardiogram. This was followed by a telephone appointment with the Anaesthetist on 29 March. I was informed that the test revealed a reduced heart function, incompatible with surgery and I should see a Cardiologist. While I accept that my safety is paramount, I have no signs of obvious heart problems, (breathlessness, chest pain etc.). Indeed at my first consultation last December with the Orthopaedic Surgeon at PPG, St Mary's, Portsmouth, he recorded my Atrial Fibrillation but good ankle pulses. As the Echocardiogram has proved critical, I feel it should have been arranged on my first visit to Southampton. My hip replacement is now receding into the indefinite future and I am very disappointed.

I was a little apprehensive about having surgery for an inguinal hernia repair, but Tamara and her team soon made me feel more comfortable by talking me through the whole procedure. Everything went extremely well and I was on my way home the same day.
Thank you to everyone who looked after me.

Been for my routine monitoring at Rochdale and it wasn’t the best news. Shazida explained everything and was very kind as I was upset. She booked me in to see the doctor quickly.

HORRIBLE UNPROFESSIONAL AND DANGEROUS...
Practice Plus Group ruined my health and my legs!!!!
In 2017 I broke my right foot after a bad fall and I went to Urgent Treatment Centre in Royal South Hantts in Southampton.
BARR JONES didn't want to do an x ray or nothing and sent me home with a broken foot!
Since then I have problems with that foot, etc
On 12th of February 2025 AGAIN URGENT TREATMENT CENTRE A "PARAMEDIC NOT A DOCTOR" SIMON JONES sent me home with fluid in my leg again no x ray or any treatment. I was limping badly and I have a lot of pain HE EVEN DIDN'T BOTHER TO LOOK OR TO TOUCH MY LEG AT ALL...
Because I tried to complain DANNY WROE from the complaint department was extremely rude with me and totally against me...
CLAIRE SLOPER FROM THE COMPLAINT
DEPARTMENT THREATED ME TO CALL THE AUTHORITIES BECAUSE I COMPLAINED AND I WANTED THEM TO TAKE RESPONSIBILITY OF THEIR NEGLIGENCE....
NEGLIGENCE TWICE!!!!
SHE THREATED ME BECAUSE SHE DIDN'T WANT ME TO COMPLAIN AND THIS WOMAN IS TOTALLY UNPROFESSIONAL AND RUDE!
ADRÌAN PEAKE AND JOHN CRISP THE HOSPITAL DIRECTOR ARE ACCOMPLICES OF THIS.
FOR ALL THEM IS OK TO SEND PEOPLE HOME WITH BROKEN BONES....
THIS URGENT TREATMENT CENTRE IS VERY DANGEROUS!!!!
AND THEY THREAT YOU IF YOU TRY TO COMPLAIN.....
THEY PLAY WITH PEOPLE LIFES...HORRIBLE!

Had many treatments at two hospitals.Portsmouth and Southampton
Much less stressful than NHS
I'm 72 and can't take the stress anymore
I look forward to any check up
or treatment.Personal service excellent

Six weeks ago I had a total hip replacement,by the surgeon Mr Oliver Blocker.The whole treatment from start to finish had been first class.The staff at the hospital are excellent.T
I could not have been treated any better.I have had no problems since the surgery and recovering well.Highly recommend practice plus.

2 reviews - cataract surgery. Painless surgery and such an amazing difference, a wonderful team.
Second review for my husband who had total knee replacement surgery, again superb treatment with no post op complications, follow up appointments were also excellent. Great hospital

Had a hip replacement on 16 November 2024 at Barlborough Hospital as a private patient.
Money well spent!
The whole experience from start to finish was brilliant. Surgery, nursing care and outcome highly commendable.
Would unhesitatingly recommend this hospital to anyone in need of surgery.

I have been under the care of this practice for laser eye surgery. It was a friendly end efficient service, everything was explained clearly and I felt as if I was in good hands. The after care follow ups have been just as good I think we are very lucky to have this level of care!

I HAD MY RIGHT HIP REPLACED OCTOBER 2021 IT ALL WENT PERFECT. I BOOKED IN FOR MY LEFT HIP DONE THIS MONTH I WENT THROUGH ALL THE PROCEDURE, ALL WENT WELL UNTILL THEY TOLD ME I HAVE TO HAVE A HEART CHECK HAD A PHONE CALL TO SAY NEXT FRIDAY THEN ANOTHER LATER TO SAY IT WOULD BE 200 PLUS AND YET IT SAYS IT IN ADVERT IN HOSPITAL NO HIDEN COST , AND THE COORDINATOR VERY ABRUPT SHE SAID NO SCAN NO SURGERY SO IT WAS CANCELED I AM 84 AND NOT TO BETREATED LIKE THAT,, IWAS PAYING FOR IT. Am I going to get a apology??