Smartpress Avis 

488
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great quality, super fast production, great communication, and people who know what they’re doing! Love the counter pickup option! When we were missing a few envelopes, they were ready within a busine... Voir plus

Noté 5 sur 5 étoiles

I used Smartpress to print out some rack cards and they came out looking so good! I had some trouble with getting the print set up correctly and their support chat agent was so kind and helpful. I... Voir plus

Noté 5 sur 5 étoiles

I'm a picky customer and wanted really custom and specific brochures and folders. Keela Cottew has been amazing to work with and super helpful and patient throughout the process. I will be ordering f... Voir plus

Noté 4 sur 5 étoiles

The foiled bookmarks I got were great. Took off a star just because packaging was a bit lack lusted and the boomarks on the end were damaged from rubbing but otherwise, fast service and great product.... Voir plus

À propos de l'entreprise

  1. Service d'impression numérique
  2. Imprimeur numérique
  3. Graphiste
  4. Magasin d'impressions et de signalisation
  5. Imprimeur

Écrit par l'entreprise

Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

488 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(488)

480 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Awesome for DIY small business

I have printed many brochures for my company that I design myself and they always come out beautiful . The proofing team is very on it and calls out anything that might be troubling . The chat system is nice and responsive to communicate with them. Prices are very reasonable for a very well done DIY brochure.

20 juillet 2026
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Réponse de Smartpress

Thank you so much for taking the time to leave us a review! We're thrilled to hear your brochures turned out beautifully and that our Proofing team has been able to help catch potential issues before printing. It's also great to know you've had a positive experience with our chat team. We truly appreciate your support and look forward to helping with your next project!

Noté 5 sur 5 étoiles

I spare Pamela the cartwheel

I spare Pamela the cartwheel. (I already gave a review.)
Nevertheless,
I’m very satisfied with your work, and with you job updates, and with your accommodating the special booklet size, and with the print quality, and with the timely delivery. Love you.
Gary

19 juillet 2026
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Réponse de Smartpress

That was awesome! Thank you so much Gary!! We love you back!

Noté 5 sur 5 étoiles

Great communication

Great communication. Great product!!

29 juin 2026
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Réponse de Smartpress

Thank you for the review! We appreciate you!

Noté 5 sur 5 étoiles

Pleasantly Surprised

I was pleasantly surpised that it was so easy to design exactly what I was looking to design (a pretty niche order), at a reasonable price, with on-time delivery and satisfactory quality! Thank you! PS The cartwheels is what got me to click the survey. Well done to your copy writer :)

28 juin 2026
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Réponse de Smartpress

Thank you so much! We're really glad designing your project was easier than you expected, especially for something so unique. Hearing that everything came together with a fair price, on-time delivery, and quality you were happy with means a lot to us.

And your PS made our day! 😂 We'll be sure to pass the cartwheels compliment along to our team, they'll love hearing that it got you to click the survey.

Thanks again for taking the time to share your experience!

Noté 5 sur 5 étoiles

Smartpress did a outstanding job in…

Smartpress did a outstanding job in creating a memorable piece.

15 juillet 2026
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Réponse de Smartpress

Thank you so much for this! We are glad we were able to help create a memorable print!

Noté 5 sur 5 étoiles

Happy to have found this business

Happy to have found this business. Excellent customer service. Easy ordering. Very pleased with quality and prices.

10 juillet 2026
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Réponse de Smartpress

Thank you so much for your kind review! We're thrilled to hear you had such a positive experience from ordering to receiving your products. We appreciate your support and look forward to working with you again!

Noté 5 sur 5 étoiles

Smartpress is the bomb

I've used Smartpress many times previously and have had wonderful experiences every time (great quality). Recently, I sent in an order for a client and the production was going to take longer than anticipated. Amanda F. went above and beyond to expedite the order and get it delivered days earlier than it was expected. I am thrilled with Amanda's communication and readiness to help. Her customer service skills are exceptional and I look forward to working with her on future projects.

8 juillet 2026
Avis spontané
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Réponse de Smartpress

Thank you for being such a loyal Smartpress customer and for sharing this wonderful feedback! We're so glad Amanda was able to help expedite your order and provide the communication and service you deserved. We'll make sure she sees your kind words,they'll absolutely make her day. Thanks again for your continued support, and we look forward to working with you on many more projects!

Noté 5 sur 5 étoiles

This was a reorder

This was a reorder, and just as well-done as the previous orders. I’m working on a new brochure, so heads up.
Thank you!

25 mai 2026
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Réponse de Smartpress

Thank you for your continued trust in Smartpress! We're so happy to hear this reorder was just as successful as your previous ones. And thanks for the heads up on the new brochure, we look forward to helping with that project, too! We truly appreciate your continued support.

Noté 5 sur 5 étoiles

Amazing from start to finish

The customer service was great, the quality of the product was excellent, and the delivery was fast. The process from start to finish was exceptional. The website was also easy to use. I have nothing but great things to say about the products that I have received.

7 juillet 2026
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Réponse de Smartpress

Thank you so much for your kind review! We're so happy to hear you had a great experience from start to finish. Knowing you were pleased with our customer service, product quality, website, and delivery truly means a lot to us. We appreciate your support and look forward to helping you with your next project! 😊

Noté 5 sur 5 étoiles

Best ordering experience

Super easy to order, excellent quality when received, clear and updated communication the entire time!

8 juillet 2026
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Réponse de Smartpress

That is what we love to hear! Thank you so much for this review. We appreciate you!

Noté 5 sur 5 étoiles

Perfect printing

Great work thanks

7 juillet 2026
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Réponse de Smartpress

You're welcome! Thank you for the 5 stars!

Noté 5 sur 5 étoiles

Smartpress is genuinely a fantastic!

Smartpress is genuinely a fantastic company to work with!

From start to finish, the process was seamless. I was able to upload my artwork, receive a proof, and have my sign printed and shipped within 72 hours. As my sign was larger than standard, the team even reached out to confirm I was comfortable with the additional shipping cost before proceeding, which I really appreciated.

They packaged the sign with great care. Unfortunately, it arrived with a slightly bent corner, but their customer service was exceptional. They responded quickly, resolved the issue without hesitation, and made the whole process completely stress-free.

I'm already working on another sign and won't hesitate to have Smartpress print it as well. I'm so glad I found them and would happily recommend them to anyone looking for high-quality printing backed by outstanding customer service.

30 juin 2026
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Réponse de Smartpress

Thank you so much for taking the time to share such a thoughtful review! We're thrilled to hear you had a smooth experience from start to finish and that our team was able to keep you informed throughout the process. While we're sorry your sign arrived with a bent corner, we're glad we could resolve it quickly and make things right. It means a lot to know you've trusted us with another project already. We truly appreciate your recommendation and look forward to printing your next sign!

Noté 5 sur 5 étoiles

Excellent quality and was delivered…

Excellent quality and was delivered very quickly! I made custom bookmarks for a friend’s birthday who is started a new business. She loved them!

28 juin 2026
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Réponse de Smartpress

Thank you so much! I'm glad we were able to help you gift your friend something so meaningful.

Noté 4 sur 5 étoiles

The notepads I ordered are very nice…

The notepads I ordered are very nice with good quality but just a little expensive

1 juillet 2026
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Réponse de Smartpress

Thank you for your review! We're so glad to hear you're happy with the quality of your notepads. We understand that price is an important consideration, and we appreciate your feedback. We strive to provide premium products using high-quality materials and craftsmanship while remaining as competitive as possible. Thank you for choosing us, and we hope to work with you again on a future project!

Noté 4 sur 5 étoiles

Good signs and quickly

The turn around time for the yard signs we made was really fast and within the timing that they estimated for the job at checkout. I also appreciated the ability to review the proofs during checkout so they could go straight to print. I did have a bit of trouble getting the automated proof process to accept 2-sided sign proofs, but it got there. The signs were well packaged, good quality, and worked well for our purposes.

8 juin 2026
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Réponse de Smartpress

Thank you so much for taking the time to leave such thoughtful feedback! I'm so glad to hear your yard signs arrived quickly, were well packaged, and worked well for your needs.

I also really appreciate you mentioning your experience with the Instant Proof process. Instant Proof is one of our newer features, and while it's already helping many customers get to print faster, we're still actively improving it based on feedback like yours. I'm sorry it gave you some trouble with the two-sided sign proofs, but I'm glad you were ultimately able to get everything approved.

Thank you again for your business and for helping us make our products and processes even better. We truly appreciate your support and hope to work with you again soon!

Noté 5 sur 5 étoiles

Highly Recommend

I was impressed with the price, quality, and speed

23 juin 2026
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Réponse de Smartpress

Providing great quality, fast turnaround, and a fair price is always our goal. We're so glad we hit the mark for you. Thanks for the awesome review!

Noté 5 sur 5 étoiles

A little book

A little book. Done right. Done fast.

23 juin 2026
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Réponse de Smartpress

That is so good to hear! Thank you for your support and the great review!

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