I bought 2 x 1 ltr of the black limestone sealer, but only used 1 with a quarter left over... Really pleased with this product, excellent results went on smoothly, I used an angled small paintbr... Voir plus
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To be honest I was a bit reluctant to seal my black limestone patio, as our building work was done two stages which meant that the slabs where part sun bleached. But after putting on the two coats of... Voir plus
Spoke with Kieran today at Smartseal he was very helpful with placing my order and pointing me in the right direction to how much product was needed. Fantastic service and would highly recommend these... Voir plus
I've just spoken to SmartSeal's customer service adviser (Ricky Kirwan) about sealing a new paved limestone driveway. Having left a message he called back promptly and not only was he hugely knowledg... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Smartseal supply a comprehensive range of professional-grade cleaning products and sealers for external and internal hard surfaces. Catering for the domestic and commercial market, we have built up a solid reputation for quality products that can clean and provide lasting protection to driveways, patios, walls, roofs plus most internal hard surfaces. Our aim is to provide good customer service supported by expert technical advice where necessary. If you are looking to keep your home looking its best, we may be able to help. Feel free to call us and speak to one of our helpful advisors.
Écrit par l'entreprise
Coordonnées de contact
Unit 3, 65-67, Cutlers Road, , CM3 5WA, South Woodham Ferrers, Royaume-Uni
- 01268 722500
- contactus@smartseal.co.uk
- smartseal.co.uk
4,9
Excellent
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Very helpful nothing was to much…
Very helpful nothing was to much trouble
Definitely will order again
13 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We're so happy to hear that you found our service helpful! We truly appreciate your kind words and look forward to your next order!
Have used before
Have used before, normally the service and product is good, however this time a tin was damaged and you can smell the sealant, contacted them with photos, no response. However, now resolved.
12 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Hello, Sorry to hear about this, we really appreciate you updating your review, once we resolved the issue. Thank you, Nigel@Smartseal
Deliveries always late and let you down…
Deliveries always late and let you down badly you need to change your provider
27 juillet 2026
Réponse de Smartseal UK Ltd
Hello Chris, I understand Ricky Kirwan has been in contact with you.
My apologies for your experience with our courier. We work with 4 different couriers, unfortunately, occasionally issues occur with all of them. Sorry for the inconvenience caused. Regards, Nigel@Smartseal
Cristie managed my query and numerous…
Christie managed my query and numerous questions without any problems. She was so helpful and supportive. Communication was excellent and she helped resolve our issue.
13 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We're so pleased to hear that Christie provided such excellent communication and support in resolving your issue. It's wonderful to know she was so helpful!
Good product
Good product, shame about the postcode glitch when ordering but Customer service was good and helped correct
4 août 2026
Réponse de Smartseal UK Ltd
Thank you for your feedback, Darren! We're sorry to hear about the postcode glitch when placing your order, but we're glad our customer service team was able to help resolve it. We really appreciate your patience and are pleased that you were happy with the service overall!
Kind regards,
Josh@Smartseal
Outstanding customer service at Smart Seal
Outstanding customer service is the cornerstone of any great business, and Ricky exemplifies that standard with absolute excellence. Recently, when faced with a multitude of inquiries, Ricky handled every single question with remarkable patience, profound knowledge, and a genuinely professional demeanor. Instead of rushing through the interaction, he took the time to ensure every detail was thoroughly addressed, making the entire experience seamless and reassuring. It is rare to find such dedicated and attentive service, and professionals like Ricky truly set the benchmark for customer care. Keep up the phenomenal work!
12 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We are incredibly grateful for your wonderful feedback and are so pleased to hear about your positive experience with Ricky. Thank you for recognising the high standards we strive to uphold in customer care.
Quick delivery and good product
26 juillet 2026
Réponse de Smartseal UK Ltd
We're so pleased to hear that you're happy with both the promptness of our delivery and the quality of the Block Paving Sealer. Your positive feedback is truly appreciated!
A very helpful lad I got things wrong…
A very helpful lad I got things wrong he sorted it
4 août 2026
Réponse de Smartseal UK Ltd
We are so glad our team could assist you and resolve the issue. We appreciate your kind words.
Kieran phoned me to answer my query
Kieran phoned me to answer my query, he has excellent telephone manner and was able to deal with payment.
11 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Thank you for your fantastic feedback! We are delighted to hear that Kieran provided such excellent and helpful service, efficiently resolving your query.
Great service today from Leanne
Great service today from Leanne, very helpful with providing details on products and also delivery. Helped me with my order and having used smart seal products in the past, I can’t recommend them highly enough.
11 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
Thank you for your fantastic feedback! We're so pleased to hear that Leanne provided such helpful service regarding product details and delivery, assisting you with your order. It's wonderful to know that our products continue to meet your expectations.
Leanne has been extremely helpful
Leanne has been extremely helpful . She recognised my voice as a returning customer and was extremely professional. Wish her well
10 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We're so glad to hear about your positive experience and appreciate you sharing your kind words. We value your continued support!
I called to place an order today and…
I called to place an order today and dealt with Kieran. The call and the ordering went with no problems at all. Kieran was full of knowledge and helped me through the process perfectly.
Thanks again.
11 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We are delighted to hear that your ordering experience was so smooth and positive. It's wonderful to know that our team member's knowledge and assistance made the process perfect for you. Thank you for sharing your kind feedback!
Had a problem ordering online
Had a problem ordering online , it would not let me get next day delivery , so contacted Smartseal by phone spoke to Kieran who sorted my problem very efficiently and my order arrives tomorrow, excellent service
10 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We're delighted to hear that Kieran was able to assist you efficiently with your online order and ensure your delivery arrives promptly. Thank you for sharing your positive experience!
Christie great customer service from…
Christie great customer service from start to finish.
10 août 2026
Avis spontané
Réponse de Smartseal UK Ltd
We are so glad to hear that Christie provided such excellent service throughout your experience with us.
Réponse de Smartseal UK Ltd
We are so pleased to hear that you are happy with our product and that it arrived quickly! Your positive feedback means a lot to us.
Excellent staff communication.
As with previous purchases from Smartseal everything went smoothly and hassle-free. Of note, the staff are really helpful, friendly and proactive. I will be dealing with them again soon and have every confidence in doing so.
2 août 2026
Réponse de Smartseal UK Ltd
Thank you for your fantastic feedback! We're so pleased to hear that your experience with us was smooth and hassle-free. It's wonderful to know our staff were helpful and friendly, and we look forward to assisting you again soon!
Réponse de Smartseal UK Ltd
We are so glad to hear that your order arrived safely and that you are pleased with it! Thank you for your wonderful feedback.
Excellent product
Excellent product. Had a diesel spill on the drive covered up well and the rest of the drive looks like new. Easy to apply with a roller. Highly recommend.
2 août 2026
Réponse de Smartseal UK Ltd
Thank you for your fantastic feedback, Toni! We're delighted to hear that the product helped cover the diesel spill and left the rest of your driveway looking like new. It's great to know you found it easy to apply with a roller too.
Kind regards,
Josh@Smartseal
Prompt delivery
Prompt delivery, easy to use. Hopefully will do its job but only time will tell.
2 août 2026
Réponse de Smartseal UK Ltd
Thank you for your feedback! We're delighted to hear that your order arrived promptly and that you found the product easy to use. We hope it performs exactly as expected and that you're pleased with the results once you've had time to see how it holds up.
Kind regards,
Josh@Smartseal
Réponse de Smartseal UK Ltd
Great to hear you were happy with the service, Graeme. We always aim to keep things quick and straightforward, so it’s good to know everything went smoothly.
Kind regards,
Josh@Smartseal
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