SpaMedica Avis 

2 277
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had my left eye cataract done yesterday at Team valley trading estate the first was done back in July. The service from the team was outstanding from start to finish on both occasions. I would li... Voir plus

Noté 5 sur 5 étoiles

I have had both eyes treated at SPA Medica Bolton at different times. From the moment one books the initial assessment to the moment one leaves the clinic after the procedure, we are treated cordially... Voir plus

Noté 5 sur 5 étoiles

I have just had cataract surgery at Spamedica, Norwich. I was extremely nervous and stressed about the procedure. All the staff were amazing, there was no hurrying me on, no feeling of being on a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I arrived at SpaMedica in a rather nervous state, having worried myself incessantly overnight about whether I should have considered a different lens option. The receptionist dealt with me sensitivel... Voir plus

À propos de l'entreprise

  1. Santé & médecine

Écrit par l'entreprise

SpaMedica is one of the leading providers of NHS eye patient services and, in 2018, we became the largest NHS cataract surgery provider in the UK. Beyond cataract surgery, other NHS ophthalmology services offered include treatments for Age-Related Macular Degeneration (AMD) and Posterior Capsule Opacification (PCO), which is treated through a procedure known as YAG laser capsulotomy.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(2 277)

904 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent

Staff and surgeon brilliant very helpful and friendly highly recommended

18 août 2026
Avis spontané
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

This was my second op this time my…

This was my second op this time my right eye. The experience was as good as the first, all the staff were informative and reassuring, I highly recommend Spamedic the process is not as daunting as you might think made easier by the staff.

18 août 2026
Avis spontané
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 3 sur 5 étoiles

Recent cataract operation

I recently had a cataract operation at SpaMedica Croydon. The assessment was fine and the reception and nursing staff very nice and helpful. However, on the day of the operation, after being given pellets to dilate my pupil, myself and two other people were left for one and a half hours with nothing to do and no checks made. No water available in the room and, yes, we could have gone to reception but didn’t know when we would be called. Consequently, my pupil was not fully dilated and the procedure was painful. I knew the eye had to be irrigated during the procedure as this was my second operation. There was so much water running down my face and the back of my neck that my hair was soaked. The surgeon was not very communicative and there was no reassurance during the procedure. When completed, he walked away and although I said thank you, he completely ignored me. Needless to say, I will not be recommending this company to anyone.

13 août 2026
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Réponse de SpaMedica

Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion.

To enable us to pass your feedback onto the relevant team, we would be grateful if you could send us an email at feedback@spamedica.co.uk with your full name, date of birth, and details of the hospital where you were treated along with the details of your complaint. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management.

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

All good so far.( one eye done a few…

All good so far.( one eye done a few hours ago:).... The surgery was pretty quick and painless.. I would recommend...

19 août 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Cataract surgery

All the staff were lovely very friendly and helpful. If and when I have to have my other eye done I’ll be back A very big thank to you all.

17 août 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

took great care of my family

took great care of my family. easy to book and assisted with getting home

12 août 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

I was kept informed at each stage.

Everything was explained to me after my first assessment and I was given a booklet which gave details of the procedure and aftercare. I was looked after at each stage of the preparation and actual operation and afterwards was given a supply of eye drops and a chart to fill in so that I would not miss any.

30 juillet 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

A First Class Experience

The total experience was first class and free from any anxiety, that one would expect from such a procedure.
I congratulate the staff in general but thank the surgeon for his care and professional treatment.
Thanks to you all at Spamedica.

31 juillet 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Spa Medica experience

I had my cataract operation at Spa Medica in Bolton this week. All the staff were really friendly, helpful and caring. They explained everything that was going to be done. During my procedure, the surgeon explained every stage and spoke in a calm manor as he went on to complete the operation. After the operation I was taken into a room with one of the nurses who gave me a coffee as she told me what to expect during my recovery and was given drops to use over the next 3 weeks. I can't believe how my eyesight has improved! I can't thank them enough for the whole experience. I recommend Spa Medica and would happily go back for my cataract operation on my other eye when it is time to be done.

10 août 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

A good experience

Right from the beginning everything that would happen was explained. The booklet was extremely useful and informative, the staff were very helpful, kind and thoughtful. I went to Oldham and parking was a bit of a problem but I cannot praise the hospital staff enough for doing such a great job on my eye.

30 juillet 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Arrived at 10am for my appointment

Arrived at 10am for my appointment, I had quite a wait this I was told was to give my eyes time to dilate. Eventually was called in to see the nurse and was given some more numbing drops...I then went into surgery 10 mins later. And was given some more numbing eyedrops..and was told to lie on the operating bed. the surgery took place and it was done very professionally, there was some whirling going on. I can say I was slightly nervous. But the team explained what they were doing all the way through the operation. I am a very happy patient.

13 août 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

A big thanks

Staff friendly efficient and put me at ease on day of surgery was a very smooth experience the surgeon and theatre staff were excellent a big Thank you to all

8 juillet 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Exceptional service

All the staff were very pleasant and helpful and explained everything to me.

17 juillet 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

The staff were very friendly and the…

The staff were very friendly and the communication with me was excellent. Made me feel very wellcome and have a very good overall experience.The Surgeon was Top Class and made me feel well at ease during the procedure, which was very quick and painless, it only took around 7 minutes. The nurse even made me a cup of coffee to settle my nerves after the Op. You cant get better service than that certainly not in Derby Royale.
My thanks go to all the team you are all brilliant. I can highly recommend.

13 juillet 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Excellent customer service .

Excellent service from all the staff. They were both professional and very caring.
Everything was done in a relaxing manner, so any nerves you had were calmed . I am looking forward to having the same procedure done on my other eye.

8 juillet 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Cataract Surgery 19/02/26 & 02/07/26

Cataract Surgery
Spa Medica - Cobalt Business Park Silver Fox Way North Tyneside
The administrative and clinical staff and surgeons were highly professional, kind, and reassuring throughout the treatment.
The treatment rooms and clinic were exceptionally clean, modern, and well-maintained.
The surgical outcome on both eyes was fantastic, completely restoring my vision and improving my quality of life.
The entire team made me feel completely safe, valued, and comfortable from start to finish.
The quick procedure was entirely painless, efficient, and handled with the utmost professional skill.
The clinic environment is modern, bright, spotless, and incredibly welcoming for anxious patients.
The overall experience exceeded my expectations, and I highly recommend them for anyone needing eye care.

2 juillet 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Had my left eye done at Spamedica…

Had my left eye done at Spamedica Birmingham 4 weeks ago and am having my post op at my opticians next week. Couldn't fault any of the staff who were all informative, professional and helpful. I am hoping I do not have to wait too long however before my right eye is done as my eyes are not in sync with each other now as I was very short sighted in both eyes before and now only in my right eye which is causing extreme disorientation. I have tried removing the left lens from my glasses but that makes it even worse

14 juillet 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Cataract surgery

Was reassured through the whole process from reception to discharge nurse. My consultant and theatre nurses were friendly and explained what would happen throughout and I was made very comfortable. The surgery was painless and quick. The discharge nurse gave clear guidelines for my recovery and I felt in very safe hands throughout. I have no concerns whatsoever about having my second eye treated.

12 août 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Amazing Service and Staff

My mum had cataract removal surgery at the SpaMedica clinic on St Catherine's Hospital in Wirral 2 years ago. She had to return to have more laser surgery and she was given an assessment appointment really quickly. Staff were amazing. We got a cancellation appointment for her and attended the Chester clinic. From the receptionist to the nurses and optometrist, all of the staff were professional and made her feel comfortable. I couldn't recommend SpaMedica enough. Thank you!

13 août 2026
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Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

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