SpaMedica Avis 

2 276
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had my left eye cataract done yesterday at Team valley trading estate the first was done back in July. The service from the team was outstanding from start to finish on both occasions. I would li... Voir plus

Noté 5 sur 5 étoiles

I have had both eyes treated at SPA Medica Bolton at different times. From the moment one books the initial assessment to the moment one leaves the clinic after the procedure, we are treated cordially... Voir plus

Noté 5 sur 5 étoiles

I have just had cataract surgery at Spamedica, Norwich. I was extremely nervous and stressed about the procedure. All the staff were amazing, there was no hurrying me on, no feeling of being on a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I arrived at SpaMedica in a rather nervous state, having worried myself incessantly overnight about whether I should have considered a different lens option. The receptionist dealt with me sensitivel... Voir plus

À propos de l'entreprise

  1. Santé & médecine

Écrit par l'entreprise

SpaMedica is one of the leading providers of NHS eye patient services and, in 2018, we became the largest NHS cataract surgery provider in the UK. Beyond cataract surgery, other NHS ophthalmology services offered include treatments for Age-Related Macular Degeneration (AMD) and Posterior Capsule Opacification (PCO), which is treated through a procedure known as YAG laser capsulotomy.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(2 276)

904 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service…

My cataract op by SpaMedica was excellent. All staff were friendly and courteous and explained every stage of the procedure. They made sure that I was calm and relaxed and I have no worries about returning to have the remaining cataract removed.
Thank you for everything SpaMedica.

26 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 2 sur 5 étoiles

Unfortunately I was given results and…

Unfortunately I was given results and treatment plan in an open waiting room with other patients and their family able to hear

28 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion.

To enable us to pass your feedback onto the relevant team, we would be grateful if you could send email us at feedback@spamedica.co.uk with your full name, date of birth, details of the hospital where you were treated and information on your complaint. Please rest assured that we take your comments very seriously and your feedback will be shared with senior management.

Noté 2 sur 5 étoiles

Lengthy Wait

I took Mother for her seven week appointment.
We arrived at 09:50, ten minutes early for a 09:00 .
My Mum was attended to.
Then we had to wait a full one hour and 40 minutes to see the consultant. Only then did
Mr Smith apologise for the lengthy delay.
At no time did any of the Spa Medical staff inform my Mother, who is 91 years old, that there was a I.T. issue and apologised for the delay.
I also had a medical appointment myself, which I struggled to attended on time.
I and my elderly Mother are disappointed at the service which Spa Medical delivered today.
Faithfully
Mr GD Callaghan

27 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for bringing this to our attention. Patient care, safety and satisfaction mean a lot to us at SpaMedica, and we’re sorry to hear that our service fell short of your expectations on this occasion.

To enable us to pass your feedback onto the relevant team, we would be grateful if you could send email us at feedback@spamedica.co.uk with your mothers full name, date of birth, details of the hospital you visited and information on your complaint.

Please rest assured that we take your comments very seriously and your feedback will be shared with senior management.

Noté 5 sur 5 étoiles

Fantastic

Just been to the one in Bradford with my sister - Absolutely brilliant. The staff are so lovely and friendly; they have seen her super fast and everything was extremely efficient.
Highly recommended

27 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

My cataract operations

Having had both my cataracts done, all within 12 weeks I must give total 100% credit to all the staff from receptionist right through the whole team up to and including
the post operative nurse.
They all made me feel at ease everything was fully and clearly explained to me.
Excellent care.
I would recommend the team at Spamedica Wolverhampton.
I have two brand new eyes,,,, it’s great.
Thank you everyone at Spamedica Wolverhampton.

25 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

In safe hands.

Very helpful staff.
Very skilled personnel
Great attitudes and friendliness
Can't speak too well.
Surgeon amazing.

26 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Highly recommend.

From start to finish the experience was excellent at SpaMedica Warmley. All the staff were really kind and helpful. Pre-surgery checks were extensive and thorough,surgery itself was very quick.
Call centre staff are all very helpful. Would be very happy to return if I needed another procedure. I attended as an NHS patient and can highly recommend this place for cataract surgery.

20 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Great experience

Great experience overall at Stockton. Put at ease. Polite and respectful. The procedure was fully explained and aftercare advice given. The delay of 16 weeks between initial assessment and procedure was solely down to NHS policy. The procedure was painless. Lovely staff. Attentive surgeon. Good hygiene. Can't fault it. 100%

26 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Excellent service

I was very nervous having cataract surgery and everyone from receptionist to surgeon was brilliant, they assured me , explained everything that would happen and I even had a nurse holding my hand gently rubbing the back of it with her thumb for more reassurance

17 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

The Cataract surgery took less than 2…

The Cataract surgery took less than 2 hours in the clinic were friends of mine took twice that time waiting around. The waiting time at Exeter was muck less than other places. The staff were friendly and efficient.

22 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Excellent

Received excellent friendly and professional service at Wokingham.
Would not hesitate to recommend.

20 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

I was dreading having cataract surgery

I was dreading having cataract surgery, my eyes are very sensitive to touch. It was very reassuring going to SpaMedica, the whole process was very professional, nothing left to chance. The assessment very thorough and the surgeon reassured me before the surgery, it is painless and would take about 10 minutes, and true to his word that is exactly right

21 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

It was a lovely experience with spamedica bolton

It was a lovely experience with Spamedica in Bolton were my mom had her cataract surgery done. The service and the staff was amazing. I'll definitely recommend
Thank you

18 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Several years ago ,I had laser…

Several years ago ,I had laser treatment to stop a possible future macular bleed doe to long term type one Diabetes. It was not a good experience as there was little prior explantion of the procedure. The aftercare was also poor.
I was concerned prior to my cataract procedure. SpaMedica were 100% the oppoisite. On both my pre op assessment and also on the day of the procedure, I had any questions clearly explained by any and all of tge staff on hand and was reassured on both visits. Further to this, any patents I conversed with in the waiting rooms were very complimentary and positive about SpaMedica and their own experinces.I can be added to those with an exemplary experience

20 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

5 star treatment from spa medica…

5 star treatment from spa medica Bolton, staff are amazing and very professional

20 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Great place we’re really good with me…

Great place we’re really good with me on the day of op, woman sat with me as I was anxious and she was wonderful thru the surgery they kept speaking too me and informed me of everything so I knew what to expect,
Thanks so much

18 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Spa Medica Blackpool

Spa Medica Blackpool

I was reassured from the start with Spa Medica from the moment I was referred . Patient care has been excellent with on line communications reminders and appointment info etc.
I appreciated the contact 2 days before the surgery with previous patient testimonies which were very reassuring.

The pre surgery measurement appointment was really well organised and I was very pleased that they had such a great process. I knew I was in good hands.

When I arrived for the surgery j felt well looked after from the start. Efficient and caring, I felt seen as a person, and everyone was caring and friendly. I was offered a drink several times during my visit, and i really appreciated a glass of water before and a cup of tea afterwards.

Surgery was great, much better than I expected, no pain or discomfort at all and it was over in minutes. Very straightforward.

I'm back again in a month or so to have my other eye done, and I'm not worried this time!

Thank you Spa Medica Blackpool!😊😊😊xxx

20 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

Noté 5 sur 5 étoiles

Excellent

Staff and surgeon brilliant very helpful and friendly highly recommended

18 août 2026
Avis spontané
Logo de SpaMedica

Réponse de SpaMedica

Thank you for your lovely review about SpaMedica!

Kind Regards
SpaMedica

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus