Surefire Local Avis 91

10/12/24: After SureScam responded to my review a month ago asking me to contact them at their generic email, I did so. Twice actually. And no response at all, no email reply, no calls, no text, nothing.

Like I said previously, Run away if you are approached by them.

09/17/24-Perfect example. ScamFire tries to refute my review (09/12/24) and asks me to contact them via their generic email since they do not have the ability to contact me on their own via good customer service I did just that and here we are 5 days later and no response back from them. As I stated they quit responding to me on June 5th, so called Onboarding Specialist Edgar Ortega went MIA and never responded to any of my asks once I told them to halt work. The reviews by me and others are real folks. Run.

09/12/24: 9:19PM-Another follow up as the truth will continue to come up. SureFires last communication with me in any shape or form was from Edward Ortega on June 5th after I informed him of my continued dissatisfaction with SureFire. After that I sent repeated emails trying to confirm that they had received my emails that I no longer wanted them to continue. By June 7th all emails to any surefirelocal.com emails were rejected and the website was indeed shutdown it only recently resurfaced with a new look and feel.

I have never received any notification that my subscription was cancelled or I was released and I certainly was never notified of any refund due me.

I have all my email records and likely screen grabs of the 404 error when they were shut down back in June.

Like I said people: Run, do not walk!

09/12/24: In response to ScamFire Locals response below, I can 100% prove that what I posted is accurate. I have the emails and screen grab when they shut down for several weeks and absconded with thousands from my business and did nothing to earn it. After they came back online they never reached out to follow up on all the undelivered services.

If you are approached by them or considering using them: Run! Do not walk. Run to the nearest exit!

Not surprised that they are now shut down. I signed up in April on what seemed to be a very promising effort and had some very specific goals that they assured me they could achieve, talked to references etc. beforehand. After I signed up it was a slow walk with nearly everything and by June I was looking for the exit. Not long after communications stopped and apparently they are shutdown. If they come back, do not do business with them, or at least I won't

I recently purchased a business which was a client of Surefire Local. I have been trying to get the existing Social Media accounts transferred and have been getting a runaround. Someone named Sam was supposed to reach out to facilitate the transfer but we have never heard from him. I have made several phone calls to the main number and have been promised callbacks from Gabe and Steve which have never materialized. I have an email for support but no way to speak to an actual person. I was considering using this company going forward but not if this is how they service customers. Very disappointing. Hopefully someone in management will read this and reach out to help resolve this.

We are beyond dissatisfied with this company. They give you a great sales pitch with all things included to entice you to join. However, the line gets drawn once onboarding passes. It took us 3 weeks to get assigned an account manager once we were onboarded. Our manager provided mediocre communication with us. They create awful robot-generated social media content and tell you they have a team working together. They have generated no leads for us. You'll get charged a ridiculous amount just for you to do the work yourself. We want a refund! Do not invest your business with them! They will take your money and give you NO RESULTS and make promises in the beginning that they will NEVER DELIVER.

We are a small business and found SureFire local. They helped us get our Google business page set up and create a custom website. We worked with Sean and Tiffany and they were very helpful. We ran into a financial issue with our company and called SureFire and they had many different options to try and help us make it work. They deal primarily with small businesses so they are very understanding when we couldnt make it work. They were amazing to work with and professional, knowledgeable and kind in both our onboarding and exit process. We will definitely recommend them to other businesses!

Do not believe the poor reviews! This company literally put my real estate appraisal business on the map. Their GEO service solved the problem of "appraiser near me" searches, their platform has a central dashboard that lets us do everything including asking for and responding to reviews, track leads and see the new business volume grow. They then redid my entire website . Try them!

Since August of 2023 I have increased my business revenue inflow by 823k at an average of a 24 % increase of business per month and I hopefully before summer time should be over a million dollars of revenue in a 8/9-month span. I am super grateful for the service Surefire Local has done for me.

Riley has harassed me even after being asked to place me on the do not call list. If I tell you, “put me on your do not call list”, that is not an invitation to start texting me snide remarks.

This company is only interested in your money and never on the results they promise. $4k gone, three months of time wasted, and not a single phone call. Do yourself a favor, Youtube what you need to do and spend the 10 hours a month doing it.

The absolute worst company very dishonest and Thiefs do not do business with this company, you will be very sorry very ver unethical people to deal with.

If you want to fix the issues with the bad reviews please refund the money that you stole from me and I will stop writing the bad reviews. Whether I was a customer a few years ago or not it’s not the issue here. The fact is that you stole from me and from a lot of customers and time does not fix bad ethical behaviors because it’s obvious that your company has no ethics. If you want to start changing the first step is going the right thing and that would be reversing your bad behavior. I’ve been in business for 6 years 4.9 star reviews because of 2 fake reviews in 6 years. Look at your reviews and how many people have put a bad review but not only that look at the consistencies of the review they all complain about your ethical and moral values. Refund my money that you stole and this will be the last review that you will see.

Slow to make changes no transparency in billing and always overcharged. A complete fight with them every month and they couldn't care less! Stay far away from this company.

The Email I Sent to Surefire RIPOFF ALLERT!

I want to be very clear here, this is my final and last attempt to get some communication and action on site issues. I have spent thousands of dollars with Surefire with little to no improvement or satisfaction. I need compensation for all of these issues. Most of all a simple phone call to discuss this total lack of consequences while your company sits on its hands and accomplishes nothing! What the hell am I paying for?

I have tried to address this and multiple issues on my website. The site is taking entirely too long to load via web desktop browser and phone browser. Changes to HJeat Repair and Heat Replacement pages have not been sent to me for approval yet, waiting for months. The addition of AC repair and AC Replacement pages have not been sent for approval after waiting months. I was told you can not correct the layout and design of the blog page and was only given the option to take it down. (I know I was no longer paying for blogs but that was not what I was asking for with the page edits requested.) I am furious that while I was paying $1600 at the time that the blog page was not flagged and corrected during our 12 months of OVERPAID full service. I was even given verbal confirmation over the phone, at the time I was canceling full service, by my account manager confirming that the 12 month Surefire campaign did not perform even after I had given all requested support and uploads to the Surefire dashboard. Your company also disrupted the use of a $2300 credit to our Google Guaranteed Campaign with SearchKings that took more than 6 months to correct due to Surefire's incompetence. Sure fire should be embarrassed and appalled at its treatment and lack of success with business performed for Guaranteed Air Pro Mechanical INC.

I HAVE SPENT OVER $19,000 WITH SUREFIRE. I DEMAND COMPENSATION!!
You over promised, in writing, and under performed dramatically. Due to the speed at which the site now operates on load up I can only imagine the amount of lost income it has incurred my company and its employees! If I operated my HVAC company the way Surefire has operated its failing undertaking on SEO and complete lack of increased exposure on search I would be out of business. But I guess if I was ripping off my customers to the tune of $1600+ a month I would be just fine. My next step will be to hold a meeting with my lawyer at Davis Business Law of Oklahoma.

I came on here to defend Surefire Local and offer some perspective on the absolute positive experience I have had with Surefire Local managing the marketing of my roofing company.

I have been with Surefire for almost 3 years - paying $1800 a month - my company has tripled its yearly revenue in that amount of time. My account manager Haniel has guided me in making my Google ads more effective as well as my organic leads. Geojuice absolutely works.

This company has been GREAT! The reviews do not reflect the service. I own a roofing company in Michigan and have doubled my revenue.

Scam company. Their services are very basic and way overpriced.

You can get most of their features from their platform at a much more affordable rate from other service providers.

They try to sell you on the “geojuice” for SEO, but fail to realize this stuff doesn’t work for goole like it use to. Geojuice is basically pointless now with ranking on google due to new updates.

Their content creators and writers are very bland and horrible. I wouldn’t pay them to write an article, or to make a social media post. They completely do not understand your clientele or market.

I canceled my account and they still charged me for two extra months of their service. I had to call to terminate my account three times, until they got the message. Now I’m dealing with my credit card company to refund the charges. If this doesn’t work I will be taking them to court.

Edit: per their response. They did everything, but cancel my account when asked. Then charged me for two more months after I canceled my account. Thinking that downgrading and giving me a free month was some sort of excuse when I was very clear I was done with their business. What a low class act from a money hungry business.

Edit: they charged me for another month this November/December. After I have called and emailed them repeatedly to cancel my account. They will not stop! Now this has been going on for over 4 months.

They are selling you a software not a service. Your paying a lot of money just to request reviews and send out e-mails and social media post through their system. They do nothing in there "Middle Plan" for SEO optimization. Their key phrase and solution to all your issues is " keep using the platform " it might be better for a big company with a big budget that wants a lead managing CRM. They also trap you in with that 3 month contracted. Way over priced for what they actually do.

Stay away from this company. They are the definition of overpromise and under deliver. Said they would boost traffic, all I got was an increase in spam calls. Said they would deliver a new website in 6-8 weeks, all I got was a frame of a site that I could have done on basic web platform. Don’t even think about going with this company. They always try to cover up their mistakes like saying “we tried to contact you” but it’s all a front. Don’t fall for it. They will give you some refunds just to keep you hooked but they don’t deliver what they promise.

Omg these people suck
And they call me 7 times a day saying surefire local then hanging up
How stupid and annoying

@trustpilot
Why when I respond are you sending me to another page to purchase im not interested in purchasing nothing

Would not recommend this company total waste of time and money and very dishonest sales reps. And will try to continue billing after canceling. I was a customer your company is very dishonest and I would never use your service again.

Tried getting my platform to work for my business but when it was not working properly for me I asked for cancellation. Never received an invoice but they continued to charge me for a year. What a scam. No freeze or cancellation ability. Do not trust them.

I gave them a try for three months. I could have done more on my part but I got zero results. So when I left them they leave you screwed at trying to get your email and web access back. They helped me set up my existing website through them, but refuse to help set everything back up with my original host UENI. So now my web site is not connected to my email address and I can not send out emails. They are only helpful if your paying them $900 a month.