Returned two items in the same parcel to save on postage, have been refunded for one and not the other. No way to contact a human, every email ignored, every attempt to contact via the form on their w... Voir plus
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Lisez les avis des autres
Sale Lab sells distressed inventory products that haven’t sold in the previous season or seasons, often in limited sizes. Some items may be samples. They used to be good for a cheap bargain,... Voir plus
Tom is fab, he knows his stuff about fashion and enjoys people getting a bargain. Would highly recommend this shop!
2 orders within the past 2 weeks I’ve had issues with. One arrived with 2/4 items only yet I’ve been charged for all 4, chased multiple times and still no explanation as to where the other 2 items are... Voir plus
À propos de l'entreprise
- Magasin de vêtements pour hommes
- Boutique de ceintures
- Magasin de jeans
- Boutique de sacs à main
- Joaillier
- Magasin de vêtements pour femmes
Écrit par l'entreprise
About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!
Coordonnées de contact
Royaume-Uni
- thesalelab.com
4,0
Bien
532 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 44 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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I ordered a stone island hoody
I ordered a stone island hoody and shorts , oh and a t shirt all half price , all genuine goods , all with tags and chip inside labels . Will deffo keep an eye out and buy again .
17 mai 2025
Avis spontané
Réponse de Sale Lab
Thanks so much for your amazing feedback! We're glad to hear you grabbed such a great deal on the Stone Island items—and even happier that you're pleased with the authenticity and quality. It's always great to hear from satisfied customers like you. We'll look forward to having you shop with us again soon!
Sale lab
Genuine products at amazing prices. I purchased puma top and bottoms for a total of £8.00. Postage is reasonable too, my order arrived with three days.
21 mai 2025
Avis spontané
Réponse de Sale Lab
Thank you so much for your kind feedback! We're thrilled to hear you were happy with the quality and price of your Puma items. It's great to know your order arrived quickly and that the postage felt reasonable. We really appreciate your support and hope to see you shop with us again soon!
Found a few Stone Island items at a…
Found a few Stone Island items at a nice price, was a tad concerned since descriptions and pictures didn't seem 100% ok based on Stone Island website HOWEVER chatted with the shop, items received and 100% happy with them. Will be buying more - thank you! Was just me being too cautious :)
12 mai 2025
Avis spontané
Réponse de Sale Lab
Thank you so much for your feedback – we really appreciate you taking the time to share your experience!
We completely understand your initial concerns and are glad you reached out to us beforehand. It’s great to hear that everything arrived safely and that you’re happy with your items. We’re always here to help if you have any questions in the future.
Looking forward to seeing you shop with us again soon – and thanks again for the kind words!
Speedy delivery great price point for authentic!
Excellent price point for authentic stone island sweater with speedy delivery shout out to customer service who answered my query virtually immediately (Me being impatient) will use again .. thanks guys
8 mai 2025
Avis spontané
Réponse de Sale Lab
Thank you so much for the great feedback! We're really glad to hear you were happy with the price, the speedy delivery, and that our customer service team could help you out right away (no such thing as too impatient when you're excited for a Stone Island drop!). We truly appreciate your support and look forward to serving you again soon. Thanks again!
All round banging company - 1st order
Stone Island membrana bomber - a steal at £330. Product description on web site was vague. Couldn't tell if it was a membrana or crinkle reps... Either way I'd be happy so purchased it. I'd suggest you look at this for other goods, might put sone folks off.
Anyways, cheers guys, great find, great price, quick delivery. All round great service, will deffo be looking to purchase more of the same. Thanks again.
8 mai 2025
Avis spontané
Réponse de Sale Lab
Thanks so much for your kind words and for taking the time to share your feedback!
We're really glad to hear you're happy with your Stone Island Membrana Bomber – definitely a great find at that price. We also appreciate your point about the product description; you're absolutely right, and we're currently reviewing listings like this to ensure they’re clearer and more informative moving forward.
Thanks again for your support – we look forward to helping you find more great pieces soon!
Perfect
Picked up a Stone Island nylon metal overshirt for under £200 with the first order discount. You’d struggle to get one 2nd hand for that price at this time of year. Phenomenal service. Quick delivery and well packaged. 100% legit. Very happy.
3 mai 2025
Avis spontané
Réponse de Sale Lab
Thank you so much for your great feedback! We're thrilled to hear you picked up a Stone Island overshirt at such a solid price and that everything from the discount to the delivery met your expectations. We take pride in offering genuine products and fast, reliable service—glad we could deliver on that. Enjoy the overshirt, and we hope to see you back again soon!
Quick delivery
Quick delivery, authentic products for great value. Would definitely recommend^^
30 avril 2025
Réponse de Sale Lab
Thanks so much for the great review! We're glad you were happy with the quick delivery and value—we really appreciate the recommendation. Hope to see you again soon!
Just received my Stone Island jumper…
Just received my Stone Island jumper and the quality is really good. Delivery was quick and I’ll definitely be shopping from here going forward.
30 avril 2025
Avis spontané
Réponse de Sale Lab
Thank you for your fantastic feedback! We're so pleased to hear that you're happy with the quality of your Stone Island jumper and that the delivery was quick.
It means a lot to us that you'll be shopping with us again — we truly appreciate your support and look forward to having you back soon!
Perfect transaction on stone island my stone island…
Perfect transaction on my stone island jacket , best value in town , 100% authentic and fast delivery
Thanks
1 mai 2025
Avis spontané
Réponse de Sale Lab
Thank you so much for your kind words! We're thrilled to hear that you’re happy with your Stone Island jacket and that everything—from the value to the delivery—met your expectations.
We truly appreciate your support and look forward to serving you again in the future. If you ever need anything else, don’t hesitate to reach out.
Réponse de Sale Lab
thank you for shopping with us! hope to see you again soon! you should check out our website too!
Réponse de Sale Lab
Thanks so much! Glad you like the products and prices! Hope you shop with us again soon :)
That was my first purchase in the Sale…
That was my first purchase in the Sale Lab. My order price tag was really attractive, so I couldn't resist placing it. I have received my order quite fast and it was well packed.
Overall, I will consider to order again from the Sale Lab in the future.
31 mars 2025
Réponse de Sale Lab
Thank you for your review! We are so glad that you had a good experience.
Réponse de Sale Lab
Thanks so much! Glad you like the products and prices! 😊
Réponse de Sale Lab
That's awesome to hear! I'm so glad you’re happy with the product and the price! 😊
High quality
Great price, easy purchase, quick delivery, excellent quality and good brands.
31 mars 2025
Réponse de Sale Lab
Thank you so much for the kind words! We're thrilled to hear that you had a great experience with us – from the price to the quality, we're so glad it all worked out. Your feedback really means a lot!
Put things right
I had an issue with refunds at a store that was closing. I have to say the staff were pretty awful in their attitude but perhaps they were losing their jobs due to closure. My negative experience was completely turned around after contacting the head office who gave me a full refund without any difficulty and a 10% discount for a future purchase. Much appreciated.
14 mars 2025
Avis spontané
Réponse de Sale Lab
Hi Julie,
Thank you for reaching out, and we’re sorry to hear about your experience. We hope the full refund (which can take up to 7 days to arrive in your bank) and 10% off your next order code provided a satisfactory resolution. We truly appreciate the honest feedback you’ve shared, and please rest assured that we will address this matter internally.
We look forward to welcoming you back to our online store in the future. If you need any further assistance, please don't hesitate to get in touch.
Ordered several times now and always…
Ordered several times now and always love the product! Such bargains and excellent service. Postage is always quick too.
28 février 2025
Réponse de Sale Lab
Thank you so much for your continued support! We’re thrilled to hear that you love our products and find them to be such great bargains. It’s wonderful to know that our service and quick postage have met your expectations. We look forward to serving you again soon!
Good quality designer jeans at great…
Good quality designer jeans at great discounts with quick delivery!
28 février 2025
Réponse de Sale Lab
Thank you for your kind words! We’re delighted to hear that you’re pleased with the quality of our designer jeans and the discounts we offer. It’s great to know that our quick delivery has made your shopping experience even better.
Don’t forget to follow us on social media for the latest updates, exclusive offers, and more! We look forward to serving you again soon!
I recently visited Sale Lab in Corby
I recently visited Sale Lab in Corby, and I couldn’t be more impressed! The store has an amazing selection of clothing at unbeatable prices. They have something for everyone.
The customer service was exceptional—friendly, knowledgeable, and always willing to help. A special shoutout to them for going the extra mile to help me find the perfect fit. Now I'm ready to look the part when I hit the parties
I highly recommend Sale Lab in in Corby to anyone looking for quality clothing at fantastic prices. I’ll definitely be back!
Laz
6 mars 2025
Avis spontané
Réponse de Sale Lab
Wow, thank you so much for your amazing feedback! We’re absolutely thrilled to hear that you were impressed with our selection and unbeatable prices. It’s fantastic to know that our team provided exceptional service and went the extra mile to help you find the perfect fit.
Your recommendation means the world to us, and we can’t wait to welcome you back to Sale Lab in Corby soon. Don’t forget to follow us on social media for the latest updates, exclusive offers, and more! We look forward to serving you again soon!
Absolutely fantastic I received the…
Absolutely fantastic I received the product the very next day and the quality of the item was brilliant I highly recommend this company great items at very good prices
31 janvier 2025
Réponse de Sale Lab
Thank you so much for your wonderful feedback! We’re thrilled to hear that you received your product so quickly and that you’re impressed with its quality. Your recommendation means a lot to us. We’re committed to providing great items at very good prices, and it’s fantastic to know that we’re meeting your expectations. 😊
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