Ulamps Avis 

Team was excellent! We even had a few items damaged in shipping and they were quick to replace. Thankful for the service and the beautiful product!

This company is a gem to work with. Their products are well made and of the finest quality. Customer service will go above and beyond to make sure you are satisfied with your purchase even if it means to refund you if you’re beyond the refund window. This company will be my go to for future purchases 🤩

Very good customer service. Would recommend to anyone. High quality products and responsive team.

Technical assistance was lacking
No one to talk with

We loved our experience from Ulamps. A part of our order was stolen by a porch pirate, and Ulamps' customer service team were incredibly responsive and understanding in resolving the issue and sending a replacement lamp. We will definitely be ordering more lamps in the future.

The dining room chandelier arrived packed in a hard wood box. It is exactly as portrayed on the website. This is the third light I have orders from ULamps. All were fantastic. Customer service was beyond good! I highly recommend ULamps.

The pendants we purchased are too beautiful for words. Everyone always comments on them. The customer service was outstanding. We had a hardware color change and they were able to intercept the order, switch it, and then promptly ship the items just in time for the kitchen crew's installation.

We purchased a sconce light and it came in perfect condition as it was in the photos. It came in very sturdy packaging and the quality was great. We also had to work with customer service and their support is jaw dropping. Will definitely order rest of our lights from them.

The product that I ordered is perfect

Beautiful light. Arrived on time.

They are beautiful. They were packed very well and arrived as expected.

The quality of the product was exceptional. The freight lead time was longer than anticipated.

The chandelier I ordered came just as I expected and was delivered on time. It came heavily packaged in a crate to protect the glass and it’s so beautiful.

We purchased Arcachones Led Round Chandelier 48" × 1 and had issues with not working and lighting color etc,. Customer service was very responsive and ensured all concerns were resolved… would certainly recommend ulamps to my friends…

My Ulamp contact was Chany. He was very responsive to all my questions prior to ordering the pendants as well as helping me take care of an issue following the installation. One of the pendants didn’t fit properly. I followed his suggestions to reinstall it properly and when this didn’t work he promptly arranged for a new one to be shipped which took care of the problem.

Very easy to work with 1 class company

Ulamps.com and their product are fantastic. I love my new pendant lights. I had an issue in the beginning and Chany with customer service did everything possible to help me figure out the problem. Chany went above and beyond what was expected, they even came up with scenarios for my electrician to troubleshoot. In the end we determined that the Iotty smart switch had to have a dimmer module installed for proper function.

We got what we wanted at a fair price!

I've purchased a few different lights from Ulamps, including two chandeliers and multiples sconce lights. The products are great and the builds are solid. They are easy to work with and customer service responds quickly. I highly recommend them.

The lamps took longer to arrive than projected. After I had them installed, the electrician advised that they should have come with a carabiner due to their weight to be safely installed. I reached out to the company to inquire about this, but never received a response.