Ulamps Avis 

94
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The chandelier, pendants, and sconces I ordered were made with high quality and look amazing. Customer service is wonderful !

Noté 5 sur 5 étoiles

The product of high quality. Service fantastic, one of my chandeliers had one of the covers broken. Ulamp replaced and send extras. The price to quality ratio very high. I fell in love with my cha... Voir plus

Noté 5 sur 5 étoiles

Ulamps.com and their product are fantastic. I love my new pendant lights. I had an issue in the beginning and Chany with customer service did everything possible to help me figure out the problem. Cha... Voir plus

Noté 5 sur 5 étoiles

My Ulamp contact was Chany. He was very responsive to all my questions prior to ordering the pendants as well as helping me take care of an issue following the installation. One of the pendants didn... Voir plus

À propos de l'entreprise

  1. Fabricant de luminaires

Écrit par l'entreprise

Ulamps is a company that focuses on lamps and lanterns, we have our own factory so that we can have a deeper control on the quality of the products, and also to meet the deeper needs of our customers, such as making some changes for the customer’s usage scenarios, which cannot be done by ordinary stores. This way we can also offer lower prices to our customers.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(94)

42 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best decision ever!

Best decision ever! I love this fixture and at the pricepoint, I was nervous ordering online, but I verified the company credentials and ordered and it’s the best piece in my new house. It was shipped well and it’s extremely heavy duty and solidly built. Buy this piece, You won’t regret it!

15 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great all around

Great price, great products, fast shipping, both air freight and in stock from the california warehouse. Excellent customer service. Very responsive. I got 2 wall sconces and a chandelier. Everything arrived in perfect conditions, safely packaged. I was also able to return the first sconces I ordered, for free and got bigger ones fast.

11 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

The purchasing process was very easy

The purchasing process was very easy, and the communication was excellent. They responded promptly and professionally. The product quality is outstanding!
Delivery was impressively fast, and the packaging was top-notch.

Thank you for a great experience

26 avril 2025
Noté 5 sur 5 étoiles

perfect

arrived safely without damage. well packed. great quality

10 avril 2025
Noté 4 sur 5 étoiles

I bought 3 pendants

I bought 3 pendants. Evidently there was 2 different canopy designs. I was sent both of these designs. I received great customer service to get this corrected. But have to reschedule the electrician to get these installed. Just received the parts and will schedule soon. Can’t wait to see the pendants installed. Beautiful fixtures. Did delay my project , but the chat service was very efficient to correct the problem

7 avril 2025
Noté 5 sur 5 étoiles

Stunning!!!

I purchased this for a client's dining room. it is absolutely stunning and we are very please with the quality and purchase.

24 mars 2025
Noté 5 sur 5 étoiles

A great experience!!

I was not familiar with ULamps and was a little nervous about placing an expensive order for 3 pendants. We communicated back and forth a bit through email and I was impressed with the effort that was made to put my mind at rest. When the pendants came they were carefully packed and came in a timely manner. I would not hesitate to order with ULamps’s again. I love the pendants and I am very happy!
Holly

24 mars 2025
Noté 5 sur 5 étoiles

Great company!

Excellent quality lighting at good prices, and customer service is top-notch. Would buy from them again.

10 mars 2025
Noté 3 sur 5 étoiles

Buyer beware

Buyer beware: The company address they state is their store in Cleveland Ohio does not exist. Pull it up on Google maps and it goes to the nearest address in a residential neighborhood. This is a company in China selling knock-offs. Perhaps you get your fixtures but I would worry of trusting their UL listing and the safety of the features. And, if anything goes wrong with it, good luck returning or getting a refund. My client bought a Solitaire pendant to try out, which is a knock off of an Arhaus fixture.

1 avril 2025
Avis spontané
Logo de Ulamps

Réponse de Ulamps

Hi, I'm sorry, that address is just for the marketing department, our factory is set up in China, but actually Arhaus products are also made in China.

If you think there is any problem with the product, please let me know and I will arrange to handle the return for you, we have warehouse in California.

Noté 5 sur 5 étoiles

Received as promised

Received as promised. The installation instructions could have been better and we had to replace the non-dimmable led bulbs provided. But overall the chandelier is beautiful and we are very happy with it.

12 décembre 2024

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