Zelo slaba izkušnja z vidaXL! Naročila sem komodo, ki je prispela poškodovana. Vračilo je bilo odobreno, vendar moram sama organizirati in plačati prevoz nazaj na Poljsko, čeprav poškodbe nisem povzro... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
vidaXL Posteljni okvir iz trdne borovine 140x200 cm bel zelo slabe kvalitete, sestavljanje je oteženo, zaradi slabih izrezov lukenj, skratka zelo sem razočarana nad izdelkom, sem ga sicer sestavila a... Voir plus
L'entreprise a répondu
Hitro prejeto naročilo, sprotno obveščanje glede naročila, dobro razmerje kvaliteta/cena. Edino kar bi spremenil oz. nadgradil je to, da bi v naročilu, ki pride na mail, kjer so slike kupljenih izdel... Voir plus
L'entreprise a répondu
Najslabša kvaliteta izdelka, kar je možno. Izdelek ni bil ugoden in bi za ta denar pričakoval resnično več. Tudi barve se ne ujemajo med sabo, da ne omenjam, da tudi par stvari nii bilo priloženih. Tu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
vidaXL je mednarodni spletni trgovec, ki ponuja vse za dom, vrt, garažo in različne projekte. Naš koncept temelji na ponudbi široke palete izdelkov, ki ljudem omogočajo, da "živijo za manj". Z enostavnimi rešitvami za znižanje stroškov, ki ne vplivajo negativno na kakovost izdelkov, lahko naredimo naše izdelke dostopne čim večjemu številu ljudi. Skrbimo za razvoj izdelkov in nabavo, marketing in prodajo, logistiko in storitve za stranke ter na ta način ohranjamo popoln nadzor nad funkcionalnostjo, kakovostjo in stroški naših izdelkov.
Coordonnées de contact
Pays-Bas
- vidaxl.si
2,7
Bas
899 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Da ste kvalitetni in se držite dobavnih…
Da ste kvalitetni in se držite dobavnih rokov.
24 avril 2024
Avis spontané
Réponse de vidaXL
Živjo Elizabeta,
Hvala za tvoj čas in povratne informacije o tvoji izkušnji!
Tvoje povratne informacije nam veliko pomenijo, saj smo zavezani k nenehnemu izboljševanju naših izdelkov.
Upamo, da se kmalu spet vidimo!
Prisrčen pozdrav,
Jeana - vidaXL
One week back i ordered 3 rugs from…
One week back i ordered 3 rugs from VidaXL, they couldnt give me exact delivery date after contacting them 3 times, the items still did come in time they stated 5-7 days.
But now the shock!!
The rugs were missing fibers all across the lines where they were bent into packaging, all 3 rugs. And they asked a lot of money for this rugs, but the quality is cheap Chinese fiber, no quality control, poor customer service.
This is the 2nd time i order from them, the last time i didnt bother when i ordered 2 office chairs and 2 screws were missing, i took the screews from my older chairs.
But this is unacceptable, i cant even use the rugs, going straight to the trash. Im waiting for a contact from them and a full refund.
I would add pictures if i could, they look like they have been used for 10 years and the fabric started to fall off.
4 juin 2024
Avis spontané
Réponse de vidaXL
Hello Unkl Vagi,
Thank you for posting a review!
We are sorry that the product did not meet expectations, but we are here for you.
Please verify the email address used in the order as we have contacted you to resolve any inconvenience you may have experienced.
I appreciate your understanding and patience!
Have a nice day!
Tzveta vidaXL
Fast delivery
The delivery was fast, the product was exactly as in pictures and it works great
18 avril 2024
Avis spontané
Réponse de vidaXL
Dear customer,
Thanks for leaving us such a wonderful review!
We are happy to hear that you are satisfied with the product and the delivery.
We look forward to catering to more of your needs in the future!
Kind regards,
Lisa – vidaXL
Zajčnik je narejen iz tako tankega…
Zajčnik je narejen iz tako tankega lesa, da niti zajca ne zdrži. Sramota kar prodavate.
9 mai 2024
Avis spontané
Réponse de vidaXL
Spoštovani Janez Romšek,
Hvala za objavo ocene!
Žal nam je, da izdelek ni izpolnil pričakovanj, vendar smo tu za vas.
Preverite e-poštni naslov, ki ste ga uporabili pri naročilu, saj smo stopili v stik z vami, da bi odpravili morebitne nevšečnosti, ki ste jih morda doživeli.
Cenim vaše razumevanje in potrpežljivost!
Želim vam prijeten dan!
Tzveta vidaXL
Réponse de vidaXL
Dear Špela,
Thank you so much for taking the time to leave us this amazing review.
We are happy that you are satisfied with our delivery. We are committed to constantly providing all-around high-quality services.
Hope to see you again soon!
Yours sincerely,
Deisy - vidaXL
not enough screws in the package
not enough screws in the package. missing 1/4 screws
11 avril 2024
Avis spontané
Réponse de vidaXL
Dear Nina Rus,
Thank you for posting a review!
We are sorry that the product you received has missing parts.
Please verify the email address used in the order as we have contacted you to resolve any inconvenience you may have experienced.
I appreciate your understanding and patience!
I wish you a pleasant day!
Tzveta vidaXL
Cerado
Cerado, ki smo jo kupili pri vas že pred štirimi leti je bila boljše kvalitete kot zadnji nakup. Prva cerada je bila res cerada, nova pa ima več plastike, upam, da bo zdržala dve sezoni, ker prva je skoraj štiri.
25 avril 2024
Avis spontané
Réponse de vidaXL
Spoštovana Nataša Božič-Semič,
Hvala za objavo ocene!
Žal nam je, da izdelek ni izpolnil pričakovanj, vendar smo tu za vas.
Prosimo, preverite e-poštni naslov, uporabljen v naročilu, saj smo stopili v stik z vami, da bi rešili morebitne nevšečnosti, ki ste jih morda doživeli.
Cenim vaše razumevanje in potrpežljivost!
Želim ti lep dan!
Tzveta vidaXL
Réponse de vidaXL
Dear Nika Sirk,
Thank you for posting a review!
We are sorry that the product did not meet expectations, but we are here for you.
Please verify the email address used in the order as we have contacted you to resolve any inconvenience you may have experienced.
I appreciate your understanding and patience!
I wish you a pleasant day!
Tzveta vidaXL
Nice design, but awful instructions + bad quality of the boards
The design of the bed is good looking. But putting this together is another story. The bed comes with instructions that doesn't have correct display of what holes on the black wooden boards, that you get. They aren't numbered and look quite the same. So you can really relay on the instructions to put the boards together.
So when you figure that out, you realise after 5 hours that actually you got the map of 1 bed and 1 additional piece, that makes the design pretty. So in any case you get a lot of extra parts.
So if you started with the first map and assembled the whole bed, you have to reassemble everything again becouse that additional part comes instead of the pieces of first map, which remain at the end...
Anyway, this seems like a joke and if it wouldn't be such a problem reasseblme that all and send back i would return it, becouse also the boards are not painted well, are damaged and a few of them are also a little too short...
So maybe at lease give the costumers the accurate instructions with pictures that display everything as it should be. We were putting it together for 6 hours with 2 men that works in handy jobs...
1 mars 2024
Avis spontané
Réponse de vidaXL
Dear Urška Koštrun,
Thank you for taking the time to rate our site.
We apologize for the situation and the inconvenience caused.
We will contact you on your personal e-mail so that we can help you.
We wish you a nice day!
Tzveta vidaXL
Produkti kot opisan
Produkti kot opisan, enostavno naročilo, brez komplikacij, hitro in varno.
14 mars 2024
Avis spontané
Réponse de vidaXL
Živjo ODZIC SUZANA,
Hvala za naročilo.
Z veseljem zagotavljamo hitro dostavo.
Upamo, da se kmalu spet vidimo!
S spoštovanjem,
Deisy - vidaXL
vidaXL - vredni zaupanja!
Ker sem najprej dobil med transportom poškodovan (razumem, da se to lahko zgodi) naročen in plačan izdelek, kar sem dokazoval s poslanimi fotografijami, sem uveljavljal reklamacijo. S strani prodajalca so se hitro odzvali in mi ponudili tri rešitve, izbral sem to, da mi pošljejo nov enak izdelek. Zelo sem bil zadovoljen z njihovim hitrim in ugodnim odzivom, saj sem res kmalu dobil nov, nepoškodovan izdelek. Torej: vidaXL je zaupanja vreden e-prodajalec!
Prijazen pozdrav!
Miran
6 mars 2024
Avis spontané
Réponse de vidaXL
Dragi kupec,
Hvala za vaše naročilo.
Cenimo vaš kompliment in smo veseli, da ste zadovoljni z našo storitvijo.
Veselimo se, da vas lahko v bližnji prihodnosti ponovno pozdravimo pri vidaXL.
S spoštovanjem,
Lisa - vidaXL
Great service
Hitra dostava in brezplačna .dobra kvaliteta izdelkov glede na ceno!😁
7 mars 2024
Avis spontané
Réponse de vidaXL
Dragi kupec,
Hvala, ker ste nam pustili tako čudovito oceno!
Veseli nas, da ste zadovoljni z izdelkom in dostavo.
Veselimo se, da bomo v prihodnje poskrbeli za več vaših potreb!
Prijazni pozdravi,
Lisa – vidaXL
The quality is not as good as the Ikea.
1 mars 2024
Avis spontané
Réponse de vidaXL
Dear Customer,
Thank you for taking the time to leave feedback about your experience.
We strive every day to improve the quality and services and provide you with the best experience.
Please do not hesitate to contact us if you have any further questions.
Have a nice day.
Best regards,
Lisa -vidaXL
dobila sem ravno taksen lestenec kot…
dobila sem ravno taksen lestenec kot sem si ga želela.
Ponudba je raznolika in se najde za vsak žep nekaj lepega
14 janvier 2024
Avis spontané
Réponse de vidaXL
Živjo Ida Lozinek,
Hvala za prijazen komentar.
Veseli nas, da ti je izdelek lestenec všeč. Neprestano širimo našo linijo izdelkov, da lahko zadovoljimo potrebe naših strank.
Upamo, da se kmalu spet vidimo!
S spoštovanjem,
Deisy- vidaXL
Réponse de vidaXL
Živjo Darko Grad,
Ďakujeme, že ste si vybrali vidaXL.
Ďakujeme za Vaše milé slová a sme radi, že sme mohli naplniť Vaše očakávania.
Upam, da se kmalu spet vidimo!
S pozdravom,
Jeana - vidaXL
Réponse de vidaXL
Dear Bostjan Kotar,
Thank you for taking the time to leave feedback about your experience!
We're happy to hear that our product lived up to your expectations.
We look forward to welcoming you back to vidaXL in the near future.
Kind regards,
koumi--vidaXL
Réponse de vidaXL
Dear Tomaž Furlanič,
Thank you for taking the time to leave feedback about your experience!
It's wonderful to hear from a satisfied customer like you. Thank you for taking the time to share your thoughts with us
We look forward to welcoming you back to vidaXL in the near future
Regards,
Mary-vidaXL Team
Fast answers and quick solutions
29 décembre 2023
Avis spontané
Réponse de vidaXL
Dear Asli Višić,
Thank you for your feedback!
We're delighted to hear that you had such a positive experience with our company and that our services exceeded your expectations.
Hope to see you again soon!
Yours sincerely,
Deisy - vidaXL Team
Vse je prišlo v zelo hitrem času
Vse je prišlo v zelo hitrem času, in tako kot smo naročili.
8 décembre 2023
Avis spontané
Réponse de vidaXL
Spoštovani Vlado Hrvatin,
Hvala za prijazen komentar.
Navdušeni smo, ko slišimo, da ste zadovoljni z dostavno službo.
Upam, da se kmalu spet vidimo!
Najboljše želje,
Gaivon
Absoultely recommend
Very friendly, same day respond, issue resolved successfully without a problem. Good quality for the price.
21 décembre 2023
Avis spontané
Réponse de vidaXL
Dear rok Bregar None,
Thank you so much for taking the time to leave us this amazing review.
Your praise means the world to us. We are glad to hear that we are on the right track. Your compliment is an affirmation of our delivery service
We hope to see you again in the near future.
Best wishes,
Gaivon
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