All interactions with Ross have been professional, friendly and timely. Ross always responds with information and useful guidance, and ensure that deadlines are not missed. Where we have sought his ad... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I've used Beresfords in excess of 15 years and they've always been on the ball and happy to help with any issues that arise. They've found reliable tenants fast and dealt with all paperwork quickly. I... Voir plus
L'entreprise a répondu
Lauren went the extra mile going back and forth to secure at least some payment from the previous tenants' deposit after they left my family home with damage, dirt and the garden in a total mess. Ryli... Voir plus
L'entreprise a répondu
Exceptional Service from Lauren and the Team. I've been a client for years, and I can confidently say that the service I've received, particularly from Lauren, has been consistently amazing. I have... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Beresfords are Essex’s largest family owned independent estate agency and have been successfully operating for over 45 years. Established in 1968 by RD and EG Beresford as an independent practice in Upminster. Our current Chairman and Managing Director...
Coordonnées de contact
Springfield Lyons Approach 10, CM2 5LB, Chelmsford, Royaume-Uni
- www.beresfords.co.uk
4,8
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff support
Lauren has been the most helpful supportive and knowledgeable person I have ever come across in the many companies I have dealt with in trying to sort my late father’s estate. She is upbeat and sincere. A true credit to your company. And because of her I am more than likely put the sale of my rental properties in your hands.
15 décembre 2025
Avis spontané
Réponse de Beresfords
Many thanks Lisa for the great review for Lauren who is based at our Ingatestone office. Lauren prides herself on the quality of her customer care and will be pleased to know you were impressed with the service she provided. She will guide and support as a transaction progresses, keeping all relevant parties regularly updated. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
Prompt Service
22 décembre 2025
Avis spontané
Réponse de Beresfords
Thank you for your recent review and 5-star rating for which we are all very grateful.
Steven Bond
Managing Director - Residential Lettings
I would highly recommend Beresfords…
I would highly recommend Beresfords Billericay. Led by Jess Roche they sold our property for more than we had agreed to settle on! Communication was always clear and prompt and it felt like we were in this together.
19 décembre 2025
Avis spontané
Réponse de Beresfords
Many thanks Samantha for the fantastic review for Jess and her team at our Billericay office. You will have been in safe hands with Jess as she will tailor a marketing strategy to individual circumstances, in order to achieve maximum asking price. When a sale is agreed, the team will do everything within their power to ensure a sale goes through smoothly, keeping in regular contact throughout the journey. They will appreciate your 5 star award and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
Helpful and professional
The team are quick to respond to emails. They also follow up on issues that have been raised at my property. The team are professional and helpful. Very happy with their services.
18 décembre 2025
Avis spontané
Réponse de Beresfords
Hi Karen
Thank you so much for posting your recent feedback. I was pleased to read that you have been happy with the service you have received from our lettings team. I know they will all be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Excellent Service from Beresfords…
Excellent Service from Beresfords Lettings Colchester.
Tessa at Beresfords, was very thorough and quick to find me really good tenants. I would highly recommend Tessa and her team. Well done!
16 décembre 2025
Avis spontané
Réponse de Beresfords
Hi Terri
Thank you so much for posting your review regarding our lettings department in Colchester. I know that Tessa and her team will be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Outstanding Lettings Team at Beresfords
Everyone I interacted with was really helpful and knowledgeable. I would like to especially thank Joe Wass, Archie Bentall, Ella Gibbins, Christine Sorrell and Debby Barnes.
14 novembre 2025
Avis spontané
Réponse de Beresfords
Thank you so much for posting your review. I am pleased that you have been happy with the service provided by our lettings team in Braintree and we hope to work with you again in the future. We all very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Working with Beresfords
I have used Beresfords for the letting of 3 flats I own for nearly 30 years & have found all those working there to be very professional & easy to work with.
And a personal thank you to Lauren.
11 décembre 2025
Avis spontané
Réponse de Beresfords
Hi Mr. Martin,
Thank you for your recent review. It's great that we have built a long working relationship with you over so many years and throughout that time you have, and continue to be happy with the service we provide. We look forward to working with you for many more years to come.
Steven Bond
Managing Director - Residential Lettings
I would like to express my gratitude…
I would like to express my gratitude towards James Annetts at Beresfords Lettings. He has been the most informative, helpful and professional agent i have dealt with.
9 décembre 2025
Avis spontané
Réponse de Beresfords
Hi Kelly-Marie,
Thanks so much for your feedback. I know James will very much appreciate your kind words following on from your recent dealings with him. Steven Bond
Managing Director - Residential Lettings
Extremely Professional
A very well conducted and extremely professional, prompt, polite and pleasurable experience from all members of the team at Beresfords Billericay.
Genuinely good honest and extremely helpful people
and a pleasure to do business with.
27 novembre 2025
Avis spontané
Réponse de Beresfords
Hi Kevin
Thank you for providing your feedback. I was pleased to read that you have found our staff in Billericay to be professional and helpful during your recent experience of working with them. I know they will all be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Adam was a very important manager in…
Adam was a very important manager in the process, always very helpful, concerned about customers, punctual in visualisation, always very frank in information, always valuing the quality of the service, always keeping us informed about all phases of the rental process.
Undoubtedly the best agency to deal with, helped us in all aspects to ensure excellence.
5 décembre 2025
Avis spontané
Réponse de Beresfords
Hi Irineu
Thank you for your recent review. It's great that Adam and our lettings team in Brentwood have provided you with an efficient and informative service. I know the whole team will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Debby was extremely helpful
Debby was extremely helpful, I first enquired in September, Debby called and asked what we were looking for and took our details and was in contact when there was suitable properties, once we had found 2 to view, meeting Debby there she was helpful, answered all our questions and been supportive throughout the whole process answering any questions or queries we had
I’m so happy to have been in contact with Debby she has made the whole process easy, she is super knowledgeable and willing to help.
Christine who also help with questions and the references for us was extremely helpful
Such a great company to work with
11 novembre 2025
Avis spontané
Réponse de Beresfords
Hi Kirsty
Thank you so much for posting your detailed review. It's great that you have had a positive experience whilst working with Debby and the lettings team in Braintree. Debby works hard to provide the best possible service to her customers, so feedback such as yours is always great to hear, and I know she will appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Debby was extremely helpful
Debby was extremely helpful, I first enquired in September, Debby called and asked what we were looking for and took our details and was in contact when there was suitable properties, once we had found 2 to view, meeting Debby there she was helpful, answered all our questions and been supportive throughout the whole process answering any questions or queries we had
I’m so happy to have been in contact with Debby she has made the whole process easy, she is super knowledgeable and willing to help.
11 novembre 2025
Avis spontané
Réponse de Beresfords
Hi Tony
Thank you for providing us with your detailed feedback. Its great that over the recent months you have formed a great working relationship with Debby, and she has been efficient and knowledgeable throughout, whilst assisting you with your search for a suitable property. She is a real asset to our business and I know she will be extremely grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Thank you to Charlie Richardson
Thank you to Charlie Richardson, Lettings Consultant, who was incredibly professional and dependable when it came to keeping us updated with properties under Beresfords that could suit our needs. To be remembered on a daily basis makes the search for a new home much easier and speaks volumes of a good Letting Agent who cares about people and their search for a new home.
3 décembre 2025
Avis spontané
Réponse de Beresfords
Thank you for posting your recent review. I am glad that you have been happy with the service you received from Charlie in our lettings department at Havering. I am pleased that he kept you updated regarding suitable properties and you felt that you were well looked after throughout. I know he will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Phoebe is a star!
Phoebe was my link at Beresfords through my sale and she went above and beyond to ensure I was supported every step of the way. The process, due to solicitors, was far from smooth sailing, but Phoebe went above and beyond to ensure the safe completion of my purchase. I can’t express enough how throughout a stressful few months, Phoebe ensured constant communication and reassurance, far beyond her job description. Thank you Phoebe, I couldn’t have managed the process without your guidance, expertise and professionalism.
11 novembre 2025
Avis spontané
Réponse de Beresfords
Many thanks Emma for the great review for Phoebe who is based at our Chelmsford office. Phoebe is dedicated to providing the best possible customer care and will do everything within her power to ensure a tranaction goes through to exchange and completion, guiding and supporting throughout the journey. She will appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
Continued Support
Thanks for your continued support!
Takes the stress away!
2 décembre 2025
Avis spontané
Réponse de Beresfords
Hi Alex
Thank you for providing your feedback and 5-star review, which is much appreciated.
Steven Bond
Managing Director - Residential Lettings
Exceptional service
Everyone in beresfords has been incredibly helpful, efficient, time-effective, competent and proactive. This is service of the highest of standards with regards to all aspects of property management, as far as I am
Concerned. Can not recommend highly enough
1 décembre 2025
Avis spontané
Réponse de Beresfords
Thank you for posting your recent review. It was great to read that you have found our staff to be helpful and efficient during your recent dealings with them, but especially within our property management team who have clearly been assisting you in a proactive and timely manner. We all appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Review of Beresfords
Our experience has been great because the contact person has been approachable and very responsive. We appreciate how quickly he addresses questions and how straightforward he makes the processes. Overall, the company excels in customer service, clear communication, and maintaining a positive relationship with tenants.
20 novembre 2025
Avis spontané
Réponse de Beresfords
Hi Abdulazeez
Thank you for your recent feedback. I was pleased to read that you have found the service provided by our staff to be both professional and informative throughout your recent dealings with us. Providing great customer service is a top priority, so it is always pleasing to receive feedback such as yours and we look forward to continuing our working relationship with you in the future.
Steven Bond
Managing Director - Residential Lettings
The gentleman was very professional
The gentleman was very professional, polite and quite. You could not even tell he was here.
12 novembre 2025
Avis spontané
Réponse de Beresfords
Hi Maxine
Thank you for posting your recent feedback. Its great that you have been happy with the service provided to you and that you found our staff to be polite and professional throughout. We all appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Excellent
Rental renewal due and Lauren contacted us in plenty of time. New terms agreed in a couple of days. Whole process was nice and easy.
Thanks Lauren. Appreciate your excellent assistance in this process and all settled for another year.
8 octobre 2025
Avis spontané
Réponse de Beresfords
Hi Deborah
Thank you so much for your recent feedback. It's great that you found the process of your renewal easy and straightforward and that Lauren was efficient in assisting you with this matter. I know she will be very grateful for your kind words.
Steven Bond
Managing Director - Residential Lettings
5* Service & Advice
Today, I had the pleasure of welcoming Farran Deal to my home for a sales valuation.
Farran showed professionalism, which was backed by her knowledge of the market.
After the appointment I was left feeling confident and reassured.
Thank you Farran.
Keep up the good work.
25 novembre 2025
Avis spontané
Réponse de Beresfords
Many thanks Tracey for sharing your recent experience regarding the valuation carried out by Farran from our Harold Wood office. Farran is professional in her approach and will tailor a marketing strategy to generate maximum interest, based on her comprehensive knowledge of the local area. She will appreciate your 5 star award and kind comments, and look forward to assisting you again soon.
Alison Horsley, Customer Service Manager
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.