DNA Insurance Avis 

258
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... Voir plus

Noté 5 sur 5 étoiles

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Voir plus

Noté 5 sur 5 étoiles

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This review is for Matthew Carpenter. We went back and forth quite a few times given the circumstances of who would accept the 5 year NCB, however Matthew was patient throughout not pushy and eventual... Voir plus

À propos de l'entreprise

  1. Courtier d'assurances
  2. Agence d'assurance

Écrit par l'entreprise

DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

258 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(258)

92 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Been with DNA for the past 3 years and…

Been with DNA for the past 3 years and Laura Coull is the person you want to speak to. Shes a star always helped me out always solved my problems always gone out of her way for me im forever greatful to her amazing person 10/10 service! Thank you Laura!! 😊🙏🏻

14 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Laura Coull

Laura Coull, was very helpful and went above to sort our renewal policy

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Toni was absolutely amazing

Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interest in DNA.

But safe to say Toni was fast, efficient and didn’t disappoint.

Highly recommend Toni and her efforts we do hope that DNA insurance sees this and rewards Toni for being absolutely flawless!

Thankyou again

26 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

When I had to renew my motor trade…

When I had to renew my motor trade policy Thomas from DNA contacted me and made every effort to get me an unbelievable price it was an absolute pleasure To have such a friendly helpful gentleman thank you I will actually look forward to hearing from you when I’m due my next renewal you deserve 11 out of 10 👌👌

12 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Positive experience.

I was able to get a better insurance premium. DAN insurance are keen to retain their customers by ensuring they provide a competitive price quote.
Tom was very polite and friendly. He was willing to help and kept me promptly updated. I was happy with the outcomes of the renewal.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Renewed my Motor Trade policy with DNA…

Renewed my Motor Trade policy with DNA and spoke to Laura Coull, who was very helpful and knowledgeable. Provided all the information in detail to renew my Motor Trade policy. Great service and communication from Laura. Thank you A*

8 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very professional

Very professional, very knowledgeable and always helpful, the lady in question today made it so easy to understand and very stress free to renew my policy.

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

It's always tricky for me to renew my…

It's always tricky for me to renew my trader policy as the broker is the managing link between me and the insurer but think DNA, more specifically Laura C along with her colleagues helped me understand and choose the best option moving forward, for comparison, another company, after just recieving my details led me to believe they just can't be bothered,

1 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Matt was an absolute belter

Matt was an absolute belter; I called for a renewal quote and he came in slightly better than my existing insurer. Not a significant sum involved, but his response times were excellent.
The proof of the pudding will be his after sales care now I've paid up.
Historically, brokers tend to focus on new business, not existing customers. Only time will tell.
Right now; he's been great.
Thank you Matt

31 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

The worst insurance company ever high…

The worst insurance company ever high prices very bad customer service and scam you out of money

30 mars 2026
Avis spontané
Logo de DNA Insurance

Réponse de DNA Insurance

Hi, we're really sorry to hear you've been left disappointed by our service on this occasion. Unfortunately, we have no record of you on our system so could you please email your best contact details to mail@dna-insurance.com and we will investigate. Thanks, DNA.

Noté 5 sur 5 étoiles

We have been dealing with Laura Coull…

We have been dealing with Laura Coull for the past 2 years and she's amazing all the time, aways helpful as much as possible, what a great experience is to deal with her. I really recommend her and the hole DNA tram. Thanks for your help! From Gradevski Services ltd

30 mars 2026
Avis spontané

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