Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... Voir plus
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Lisez les avis des autres
Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Voir plus
Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Voir plus
L'entreprise a répondu
This review is for Matthew Carpenter. We went back and forth quite a few times given the circumstances of who would accept the 5 year NCB, however Matthew was patient throughout not pushy and eventual... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...
Coordonnées de contact
3 The Drive, Jubilee House, Great Warley, CM133FR, Brentwood, Royaume-Uni
- 01708 988952
- www.dna-insurance.com
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Spoke to Wes he was nothing but helpful…
Spoke to Wes he was nothing but helpful and went out of his way to help me out nothing was to much trouble was an absolute pleasure dealing with him, thanks again mate.
Great Insurances
Called up looking for a trade insurance policy. Got put through to Nathaniel, who was very professional and helpful and walked me through the whole process. I'm really happy with the policy and the price, couldn't have asked for better customer service.
Thanks!
I recently worked with dna insurance …
I recently worked with dna insurance to arrange my insurance, and I couldn’t be happier with the service. From the very first conversation, they were attentive, patient, and genuinely interested in understanding my needs. They explained all the options clearly, without any jargon, and made sure I felt confident in my choices.
What really stood out was their responsiveness — every question I had was answered quickly and thoroughly. They also went the extra mile to find a policy that offered excellent coverage at a competitive price, saving me both time and money.
It’s rare to find someone who combines professionalism with such a personal touch, but Nathaniel Barrett managed both effortlessly. I’d highly recommend them to anyone looking for reliable, trustworthy insurance advice.
100% would recommend
Staff are perfectly straight forwards, Wes couldn’t have been more helpful, find brilliant prices and deals that match work type, excellent all in all really impressed would definitely recommend
10/10 service
Iv dealt with Tom many years, he is always polite, Listens to my requirement's and works with me to achieve my requirements. DOESNT speak over me or give a load of flannel down the phone Like some of advisors have in the past, hence I always ask for Tom every year on renewal date. DNA, need to look after him as he is valuable to your business. Well done Tom, you have taken the pain away again on renewal date. Thank you buddy.

Réponse de DNA Insurance
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Nice and simple process to purchase a motor trade insurance quote. Wes was excellent throughout — he took the time to explain everything clearly and made sure I had all the information I needed, with no pressure at all.
This company beat all the others by far and saved me over £2,000, which was a huge bonus. Highly recommended and Wes for their knowledge, honesty, and great service.

Réponse de DNA Insurance
As good as its gets
Very easy to deal with, Matthew was patient and helpful

Réponse de DNA Insurance
I found the guys very helpful
I found the guys very helpful very informative. It was a pleasure to do business with you. Very happy customer thank you.

Réponse de DNA Insurance
Very helpful
Very helpful, problem arose and they worked round it, without me having to chase

Réponse de DNA Insurance
Motor Trade Road Risk Insurance with DNA
I used DNA Insurance to sort out a new motor trade policy and was looked after by Nathaniel. My situation wasn’t straightforward (recent claims, new business, imports, working from home) but he took the time to ask the right questions, explain the cover clearly and come back with a realistic option. Communication was quick, everything was sent over promptly, and he made sure I understood the limits and conditions of the policy before I agreed. Overall, very happy with the service and would recommend DNA Insurance, especially if your motor trade setup isn’t simple.

Réponse de DNA Insurance
I have been a customer of DNA Insurance…
I have been a customer of DNA Insurance for several years now, and I’m consistently impressed by their professionalism, responsiveness, and genuine dedication to making insurance simple and stress-free. The service from start to finish — especially when dealing with “Thomas” — was outstanding. Thomas was always patient, thoroughly answered all my questions, and helped tailor a policy that suited my needs perfectly. On top of that, I found their pricing competitive, and they secured me a deal that felt good value without compromising on coverage. Overall, DNA Insurance has proven itself to be a trustworthy broker honest, efficient, and customer focused and I did recommend them to anyone looking for reliable motor trade or business insurance.

Réponse de DNA Insurance
Wes was very helpful from start to…
Wes was very helpful from start to finish. Answered any questions I had and made sure I was happy before committing to anything. Would definitely recommend these guys. Policy all sorted just under 24 hours. Thanks again.

Réponse de DNA Insurance
Thanks Tom for the effort in getting my…
Thanks Tom for the effort in getting my policy sorted

Réponse de DNA Insurance
Great service from the initial phone…
Great service from the initial phone call to getting my insurance cover. I delt with Wes who was polite and professional, he listened to my requirements and understood the individual needs of my business. The quotation was fantastic and over half the cost of my renewal from my current insurers whilst keeping the same level of cover.
I would definitely recommend DNA Insurance to my fellow business owners.
Great service
Great price
Great company to deal with
Great experience overall

Réponse de DNA Insurance
Matt saved me £2200 on my renewal 😳 I…
Matt saved me £2200 on my renewal 😳 I was shocked. The bottom line with insurance is no one cares about anything else but the price. An he beat them all by a long way.

Réponse de DNA Insurance
Matt was very helpful and he said he…
Matt was very helpful and he said he would beat my last quote. Which he did and hopefully we can do more business next year.

Réponse de DNA Insurance
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