Grosvenor Mobility Avis 

From start of ordering to the installation of the chair everything was excellent. The staff were very professional and helpful. My wife is now getting familiar with the chair and is very happy.

Courteous and friendly.
Quality product. First time I have slept in a bed in two years and is a big improvement. It is an expensive item but I think it will be a good investment.
Only reduced one star as cable and controller awkward to use. Some form of pocket at higher level might be better.

Grosvenor Mobility is the full package. From the first telephone call to the delivery of my chair it was perfect. The whole team work so well. My delivery was efficient. They were friendly and informative. I am overwhelmed with everything about Grosvenor Mobility and would recommend them for their professionalism and great product.

Dear Sirs
Just to thank you for the service I received from your company
1/ The man who visited us to take our order who’s name was Paul
was a credit to your company
2/ The chairs we received are excellent
3/ The 2 chaps that delivered the chairs were excellent
Best delivery men we have had they too are a credit to the company
So many thanks for the service we had very much appreciated
Mr Barry Ingram

Kevin Shaw was extremely helpful and professional and friendly today. He totally assessed my needs adequately and adapted the chair to suit my needs and was genuinely concerned about how I would feel in it

My Mom had her bed and mattress delivered yesterday and the mattress is not what she ordered. The one supplied is a hard mattress and Mom ordered a deluxe memory soft. Mom had a terrible night's sleep and ended up sleeping on the sofa and has spoken to your customer service today regarding the mattress. At nearly £6000 for a single electric bed and mattress, you would think the order would be correct especially when it was rushed through according to the rep who came to my mom's home to demonstrate the beds. The mattress she ordered cannot be delivered until Friday this week. Mom will have to have two more uncomfortable nights' sleep due to your error with the order. I have since spoken with this company and because the mattress was ordered incorrectly and the bed is not of very good quality it is being returned and a refund is being issued.

The delivery was excellent Arrived on time The 2, delivery staff were friendly and helpful demonstrating the features of the chair very patient ith my husband The chair is very well made the colour true to the sample Swatch and fits in with our existing suite Kevin demonstrated the sample chair very well and his explanation of the chair helped us to purchase it We received a follow up call from John the aftercare team. Happy to recommend to friends and family

I had an issue with my chair being out of warranty but needing a new control panel, the guys were really helpful and came up with a replacement which was sent to me the next day. It's good to deal with a company that follows through with it's promises and are friendly and helpful.

The rep delivered exactly what he promised, took the old bed away and built the new beds. I am very happy with the purchase. 2 x adjustable beds. *****

Despite a hiccup on the first attempted delivery everything was fine when the delivery was finally made and had there been no hiccups in the first place they would have received five stars

First off - there are 2 important things in my life - one I never realised until my operation in February 2026:-

1. Quality Bed
2. Kettle

As long as you have premium sleep and a great coffee/tea every morning - life is peachy 🤗

So a huge thank you to Chris and Steve for your stellar sales service and going the extra mile to accommodate my "purse"!

Another huge shout out to Simon and James for their flawless assembly of my bed and for being so accommodating to my friend (has Dementia), whilst installing his bed. He's a very happy chappy.

Of course, the final piece of our happiness was receiving a cute 🧸 and biscuits!

Great sales man who visited great product and delivery excellent only let down was the customer service

My new Rise & Recliner chair has just been delivered. Very pleased with everything this chair has to offer....a little expensive, but on receiving it and testing it, it was money well spent..
Simon and James were excellent. After connecting the chair they were both very helpful in explaining to me the workings...Well done Boys.....
Will have no hesitation in recommending Grosvenor Mobility...

Could not be more pleased with my choice and purchase of new bed from Grosvenor. From start to finish service was just perfect. The delivery men were customer services A1, polite informative and very professional.

A very personal service, from the sales team that visited our house with a demo model of the tilting bed frame, through the waiting time contacts, to the chaps that installed our bed.
Friendly, helpful, not pushy. We really felt we were helped towards the correct purchase.

Excellent service from start to finish
Two guys installed the bed, hoovered explained how to use the controls, old bed removed and taken away

Pleasant and helpful company to deal with

Well what can I say! I am very pleased with my chair, it is so comfortable I fall a sleep a lot. I dont know why I left it so long to buy my chair. I'm enjoying my chair more than I expected to.
You can't go wrong by choosing
Grosvenor Mobility

We had a great experience with Kevin Shaw from Grosvenor Mobility. He was professional, friendly, and explained everything clearly during the home demonstration. The product was demonstrated thoroughly, and he took the time to answer all our questions, which made the whole process very reassuring. Excellent communication and a very positive experience overall. Highly recommended!

The staff at Grosvenor Mobility were very professional and helpful from first contact to home demonstration to a first class delivery service. The agent who visited took time to understand my husband's medical needs, making helpful suggestions to make sure the chair met his requirements. The chair was delivered quicker than expected and set up with great care and minimum fuss. Overall, very happy with the product and service received.