Grosvenor Mobility Avis 

We have just taken delivery of a Grosvenor Mobility reclining chair. I can honestly say that the whole experience so far has been excellent - from start when the representative came to see us to finish when it was delivered the process has bee trouble free. So far the chair has fully satisfied our expectations in every way.
Thank you Grosvenor Mobility.
Gordon & Jean Woodhall Shropshire.

Great customer service , slightly pricy but well made, delivery team excellent

The man that came round was lovely and thorough in selling us a chair. The chair is fantastic and well worth the money. Great service

The new bed was installed by 2 very competent men from Grosvenor. They were polite, efficient and left our house in a clean condition. They carefully dismantled the old bed and installed the new riser bed then explained to my husband and I how to operate the controls. Very satisfied.

Kevin Shaw explained everything very clearly he knew his subject and answered all our questions

We've recently been looking to buy a reclining chair for my son who experiences severe pain 24/7 due to neuropathy. As they don't come cheap we decided to get some quotes and arranged for home demonstrations from a number of companies. The one in top place is Grosvenor. Their rep ALEX visited us he was extremely well informed with their products. He did not pressurise us to buy a chair, he was very professional and thorough making sure my son felt as comfortable as possible in all areas where his pain is extreme. Having tried the chairs brought by each company the clear winner for comfort and quality is definitely, IN our opinion, GROSVENORMOBILITY. A big thank you to Alex for taking the time to make sure that measurements were done correctly. To be honest though the chair is quite expensive, although not the dearest quote we was given, the chair is uniquely bespoke to my son. Once again thank you ALEX.

I had a new Recliner Chair from Grosvenor Mobility delivered earlier than expected yesterday. The 2 men who delivered were very polite and friendly, they removed my old chair and took time to show me how to use my new Recliner. The chair is very comfortable with good support for my bad back.
I am very happy with the service and would have no hesitation in recommending Grosvenor Mobility to anyone.

From the moment my husband Clive contacted the company to enquire about a mobility chair which he desperately needed due to increasing frailty the service he received was first rate. Their charming representative Steve Eagle came to demonstrate the chair and explain its benefits. There was no pressure at any time to place an order. Although the chair was custom made for Clive to suit his precise requirements for height etc it was ready within the agreed timeframe.
Two charming young gentlemen Simon and Nathan came yesterday to deliver and instal the chair. They took the time to explain how the chair worked to Clive and make sure it was in the right position.
Highly recommended custom made product for anyone unfortunate enough to need it. Very attractive looking and comfortable product.

We found the company very helpful and professional throughout the process of purchasing our chairs.

On delivery day technicians AJ/AW arrived on time, dismantled our old bed and assembled our new bed swiftly. They removed our old bed and packaging of new one. They also gave a demonstration of our new bed. Overall great service and customer care.

Worst decision I ever made to purchase a chair from Grosvenor Mobility. It has caused me more pain and discomfort than I had before. I complained about size measurements of chair not matching measurements taken by salesman. They agreed and took it back to rectify. Weeks later got it back with no improvement. Seat was hard and uncomfortable and a man came to my home and took it apart and added an extra sifter layer. The arms are too high and cause me extreme pain in neck and shoulders. Seat is too narrow to get arms inside. My next course of action is to complain under the Consumer Protection Act for which I am getting legal advise.

Very fantastic. In fact, is too good. Thanks to Grosvenor Mobility

What began as a fact finding mission became a journey, the people on the end of the phone were so patient in orsnising the appointment, then Kevin came to see us ..twice ..and he listened, was so patient and understanding and gave us options not pressure or oppinions. By the end of the visit I felt quite emotional that we were purchasing from a company that genuinely cared. The delivery was smooth, the guys that put it all together were speedy and efficient. Now nearly a two weeks; on while any bed cannot fix everything this one is making a considerable difference to my day to day living. Thank you so much.

Not to be trusted when they don’t advertise prices, no doubt they’ve got some lame excuses ready

Our experience with Grosvenor Mobility was very good, helpful, honest and good quantity comfortable riser recliner chair purchased. Very Happy Customer, given excellent service from Kevin Shaw for the demonstration and the two delivery men Simon and Keiron were very professional.
Would definitely recommend this company to friends and family, and would definitely buy again from them.

Extremely helpful, advising on all different aspects that would help, had no pressure on making a purchase. Couldn't have asked for a better service. Appreciate and ever so grateful for the help by Cameron.

The excellent service started as soon as I phoned. The measuring was carried out promptly. Mark was efficient, set up a demonstration chair and discussed materials. The chairs were delivered within the given time. Simon and Nathan were polite, set the chairs up, demonstrated how they worked and removed our existing chairs. They are more expensive than others which I have seen, but they do seem to be of high quality. Been excellent service from start to finish.

The company representative Martin was very clear and knowledgeable and demonstrated the product with ease.
He was very helpful and put my disabled partner's mind at rest regarding the product and explained the costs very well.

Was very lovely and we had the best sevice

They made wonderful tailor made recliner chair for my disabled husband . Nothing was too much trouble and we were able to choose a beautiful fabric