We had a Kudos Panicle 8 Shower surround fitted by a bathroom company just over 3 years ago which is a great shower surround with frameless glass. On return from a short break away last week, we we... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very prompt responses (by next working day) to my request for some replacement seals for a shower door. I raised a query on Thursday evening on the website and received the item on the following We... Voir plus
Fantastic customer service from Lindsey - friendly and proactive. She helped me find the correct replacement seals for our shower screen. I couldn't take delivery of them as I was going on holiday, so... Voir plus
I contacted Kudos to see if they could help. I needed a complete set of seals for my old shower. Took a guess on the classic model and seals arrived the following day. Only problem, I had no instructi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Since 1999, KUDOS has been designing and manufacturing innovative showering products from our base on the edge of the beautiful Lake District in the UK. We go to exceptional lengths to ensure every KUDOS product incorporates precision engineering with i...
Coordonnées de contact
LA6 1RJ, Holme, Royaume-Uni
- www.kudosshowers.co.uk
4,8
Excellent
520 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Post-sales support excellent!
One of the door seals on our new Kudos shower enclosure unfortunately split; Kudos customer service sorted it quickly and without fuss, new seals arrived by FedEx in just a few days. Very happy!
20 mars 2026
Avis spontané
Réponse de Kudos Showers
Thank you for your review. We’re sorry to hear one of the door seals split, but we’re delighted our customer service team was able to resolve the issue quickly and without any hassle.
It’s great to know your replacement seals arrived promptly and that you’re happy with the service you received. Thank you again for taking the time to share your experience with Kudos Showers.
Kudos Customer Service Team.
Poor after sales assistance after almost a month waiting.
As a company I have been let down by there terrible after service team who have been extremely poor at getting back to me with any information for the problem I contacted them about. I have been very patient waiting, but unfortunately there hasn’t any feedback to the problem.
28 janvier 2026
Avis spontané
Réponse de Kudos Showers
Hello,
Thank you for taking the time to share your feedback. We're very sorry to hear about your experience and that you feel let down by the after-sales support you received. This is certainly not the level of service we aim to provide.
We would really like the opportunity to look into this matter and help resolve the issue for you. As we’re unable to identify your details from the review, please could you contact us at sales@kudosshowers.co.uk with your name and order information so we can investigate this as a priority.
We appreciate your patience and hope to resolve this for you as quickly as possible.
Kudos Customer Service Team.
Legendary customer service
I have dealt with Lindsey, Customer Service Advisor in regards to the Kudos anti slip shower tray. It was purchased in the local UK store in 2024 but one of the protective caps were missing. Lindsey organised the missing item to be sent by post and I got it literally the next day for the tradesman to install it. Kudos shower trays have a life time guarantee, I did not know that before I contacted them!
This is our 2nd year of using it with absolutely no complains but praise - the colour of tray did not change or darkened, it is easy to clean and the non-slip feature is simply fantastic for safety.
24 mai 2025
Avis spontané
Réponse de Kudos Showers
Thank you so much for taking the time to share your experience with us.
We’re delighted to hear that Lindsey was able to assist you promptly and ensure the missing part reached you in time for installation. We’ll be sure to pass on your kind feedback to her – she’ll be very pleased to know her support made a difference.
Thank you again for your positive comments and for choosing Kudos. If you ever need any further assistance, please don’t hesitate to get in touch.
Great service
I called customer services in the Holme branch and spoke to Lindsey regarding purchasing some replacement seals for a discontinued shower unit.
Lindsey was so knowledgeable and helpful, quickly guiding me to the correct items via a link.
Great communication and customer support.
Many thanks.
4 février 2026
Avis spontané
Réponse de Kudos Showers
Thank you for your kind review.
We’re delighted to hear about your positive experience with Lindsey. Providing helpful, knowledgeable support is something we strive for, so it’s great to know Lindsey was able to quickly guide you to the correct replacement seals and make the process straightforward.
We’ll be sure to pass on your feedback to her – she’ll really appreciate your comments.
Thank you again for taking the time to share your experience, and please don’t hesitate to get in touch if we can help you in the future.
Fantastic response and service
Fantastic response and service - thank you Anne.
I sent an e-mail from their "contact us" link on their website. I received a reply back within a few hours.
Great communication and a favourable reply to my request.
Can't thank you enough.
28 janvier 2026
Avis spontané
Réponse de Kudos Showers
Thank you very much for your wonderful feedback.
We’re delighted to hear that Anne was able to assist you so quickly and provide a positive outcome to your enquiry. Delivering prompt responses and clear communication is very important to us, so it’s great to know this was reflected in your experience.
We’ll be sure to pass on your kind comments to Anne – she’ll be thrilled to hear them.
Thank you again for taking the time to share your experience, and please don’t hesitate to contact us if we can help further.
Excellent customer service.
28 janvier 2026
Avis spontané
Réponse de Kudos Showers
Thank you for your kind review.
We’re delighted to hear you received excellent customer service – providing a positive experience is always our priority.
Wonderful service from Kudos.
I have had my shower enclosure for 25 years, this in itself is testament to the quality of their products. Over these years I have needed spares on very few occasions. I have always found the company providing first class service and would highly recommend them to anyone considering a product. By the way my enclosure still looks like new and my plumber is also very impressed by the company.
15 janvier 2026
Avis spontané
Réponse de Kudos Showers
Thank you so much for your wonderful feedback.
We’re truly delighted to hear that your shower enclosure is still performing so well after 25 years – that’s exactly the level of quality and durability we aim to deliver. It’s especially rewarding to know it continues to look like new.
We’re also pleased that, on the rare occasions you’ve needed support or spare parts, our team has been able to provide first-class service.
Your recommendation means a great deal to us, and we really appreciate you taking the time to share your experience.
I have always used Kudos Showers and…
I have always used Kudos Showers and there are not many British Companies, who pride themselves in the products and their service they provide....
If only we had more UK manufacturing Companies like this......
Recommend to all, a great 'Team'.....
7 janvier 2026
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to the customer services team. If you need anything further, don't hesitate to contact the team for support
Great product and excellent customer services
Customer services exceptionally helpful, detailed explanations of the product etc. Product itself (shower screen and deflector) excellent quality, and look amazing. We did need to ask for a further part (our shower area was an odd size etc) and Michael in customer services was brilliant, with item dispatched immediately and arrived within a couple of days. Would thoroughly recommend this company and the product.
8 décembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to Michael. If you need anything further, don't hesitate to contact the team for support
I have had a Kudos shower enclosure for…
I have had a Kudos shower enclosure for over ten years and have always been very happy with it's design, looks and quality.
On the odd occasion that I need to carry out any maintenance on it the spares are always readily available from Kudos.
I recently needed to replace the seals and a sliding door roller assembly. I rang Kudos and a lady by the name of Anne Kelly talked me through how to order the spares on line. She also offered to send me instructions on how to rectify a small problem on the door.
I complimented Anne on her wonderful product knowledge and helpfulness.
Thank you Anne and Kudos.
17 décembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to Anne. If you need anything further, don't hesitate to contact the team for support
Excellent service
Excellent customer service with speedy response and delivery of spare part.
18 décembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to the customer services team. If you need anything further, don't hesitate to contact the team for support
Great customer service and care
We recently installed a Kudos shower enclosure—beautiful design and excellent quality. The toughened glass feels sturdy, the sliding door moves smoothly, and the glass dries quickly, making it easy to keep clean. Great customer service—we called with questions about parts or fittings, they were helpful and responsive. We would definitely recommend Kudos Showers.
1 décembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to the customer services team. If you need anything further, don't hesitate to contact the team for support
Happy customer
I had very little knowledge of the shower we had but after talking to Lindsey from sales asking for a photo and sent me a link it was very easy to reorder. I was very grateful for her help and I felts valued as a customer
1 décembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to Lindsey. If you need anything further, don't hesitate to contact the team for support
Helpful & Knowledgeable. n replacement seals for our…
We needed replacement seals for our shower door & Frame, but we had not lived here long, so had little information of what ones we needed apart from it was Kudos. I contacted customer services and spoke to a lady called Lindsey, who was SO helpful and knowledgeable, by asking me to describe the door, she was able to send me a link to order the parts I needed. And we learned the unit was 20 years old.! Very impressed Thankyou Kudos & Lindsey
28 novembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to Lindsey. If you need anything further, don't hesitate to contact the team for support
Fantastic support from Kudos
Fantastic support from Kudos. They guided me through the fitting new seals on my shower enclosure and quickly replaced one of the seals which had caused me problems.
Very impressed and would recommend them.
27 novembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. If you need anything further, don't hesitate to contact the team for support
Replacement Shower door seal.
I was looking for a replacement seal for my shower door on the internet which was not as straightforward as I'd expected. This is because there was a variety of designs with a wide price range. I then decided to look at the Kudos webpage, where I quickly found the part that I needed. The part was competitively priced and arrived within two days of ordering. The seal did not need to be cut to length and fitted perfectly.
23 novembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. If you need anything further, don't hesitate to contact the team for support
First class service from Anne in…
First class service from Anne in customer services today.
13 novembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to Anne. If you need anything further, don't hesitate to contact the team for support
Replacement part
Emailed Kudos and was unsure that the part that I required was available as a spare part but Michael got back to me the next working day and arranged for the part to be posted to me which arrived the next day. Excellent service
11 novembre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to Michael. If you need anything further, don't hesitate to contact the team for support
My call was answered almost immediately…
My call was answered almost immediately ! Very polite and professional ! Once I had explained my problem they explained what I had to do ! On receipt of the pictures of part I needed replacing I received an email fully explaining next step ! Awaiting part !
22 octobre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to the Customer Services team. If you need anything further, don't hesitate to contact the team for support
Excellent and helpful staff
I have previously ordered from Kudos Showers, have always had excellent service via telephone or email inquiries. Lindsey very kindly emailed me back with a link to make it easier for me to place my exact order.
Highly recommended!
24 octobre 2025
Avis spontané
Réponse de Kudos Showers
Thank you for taking the time to leave your review. We are pleased that we have managed to support quickly and efficiently with your request and hope you have everything you require. I will pass the great feedback to Lindsey. If you need anything further, don't hesitate to contact the team for support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.