INCOMPLETE & UNSAFE WHEELCHAIR I feel extremely disappointed and really quite angry with the disgusting service provided by Mobility Solutions from Glasgow. We were given a courtesy wheelchair... Voir plus
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James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Voir plus
L'entreprise a répondu
We were very, very satisfied and pleased with the customer service and the attention given by Mobility Solutions. Mark Jupe went out of his way and to great lengths to accommodate the needs and re... Voir plus
L'entreprise a répondu
Brilliant customer support and service. I tried contacting my mobility scooter parent company in Holland with no results. I contacted Joanna Gordon here. She helped me find the part I needed, ordered... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
- Service de location de fauteuils roulants
Écrit par l'entreprise
As one of the UK’s leading specialists in assessed mobility products we offer a carefully selected range from leading manufacturers. Products include manual and powered wheelchairs for both children and adults, mobility scooters, adjustable beds, rise and recline chairs. Our goal is to provide our customers with the information and the support they need to find the right product for them.
Coordonnées de contact
Royaume-Uni
- 0800 587 9634
- www.mobilitysolutions.co.uk
4,1
Bien
164 avis
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Feet swelling so got these as they are wide fitting
I got some boots as my feet have started to swell and as I am disabled with carers having to dress me I was really struggling having them put my shoes on. These boots are very roomy and appear to be comfortable but not walked in them yet so time will tell. I went a half size bigger than normal so I can put thicker socks on with them.
21 février 2022
Réponse : Mobility Solutions
Hi Karen, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Great product and really easy ordering…
Great product and really easy ordering and delivery process.
15 février 2022
Réponse : Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
What happened to the sole, man?
I'll give you 4 stars, because there's no 3.5. Unless you have time to read all the sales blurb on the home page of Mobility Solutions website, you are not informed that ALL the shoes are "E", wide fitting. There's no choice for a non-wide fit when you order. However, here's my experience: Good Point; Shoes arrived, in a nice box, two days earlier than informed, so was happy about that. Bad point; The company did not have the colour I ordered in stock so settled (due to time constraints - it was my mother's birthday, and I was buying her a "dressy" shoe) on the "alternative" colour. The "alternative" colour had a ghastly white sole, which was not the description on the catalogue. However, my mother seemed to like them, so you've been redeemed.
12 février 2022
Réponse : Mobility Solutions
Hi Stephan
Thank you for your review, we really appreciate the feedback as it allows us to improve our services. Your comments about the sizing information have been passed to our marketing team, who are always looking to improve customer experience on our website. I’m sorry on this occasion we were not able to provide the original shoes you ordered, I understand how frustrating that can be. Like many businesses at the moment, we’re facing some supply issues so stock levels can change quickly. I’m really glad to hear that your mum liked the replacement shoes and we hope that she had a lovely birthday.
Thanks, Mobility Solutions
Réponse : Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Réponse : Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Prompt replies to emails.
25 janvier 2022
Réponse : Mobility Solutions
Hi Jill, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Efficient friendly service.
Very impressed with the service from Mobility Solutions. I ordered slippers for my mum who has fallen more frequently recently and it was felt that slippers with a more stable sole would be beneficial. I found a good range to choose from and ordered. I was then contacted to say that the ones I had chosen were no longer available but another very similar pair was offered. I settled for those and they arrived quickly and the refund (2nd choice were cheaper) was quickly paid into my account. excellent friendly efficient service.
24 janvier 2022
Réponse : Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Very good company to deal with
Very good company to deal with, dealt with my return with no hassle.
Prompt delivery, easy to find their phone number and speak to them. I have no problem recommending this company.
24 janvier 2022
Réponse : Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Order promptly attended to
Order promptly attended to. Delivery by Royal Mail quicker than I expected. Product ideal for purposes.
24 janvier 2022
Réponse : Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Very good service
Very good service. Good quality mattress protector. Fits motorised bed mattress well.
24 janvier 2022
Réponse : Mobility Solutions
Hi Beverley, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Sadly lost 1part of my order & had no…
Sadly lost 1part of my order & had no more stock 😩😩😩👎👎👎👎
24 janvier 2022
Réponse : Mobility Solutions
Hi Garry, really sorry to hear you’ve had issues with your order. I’ve checked our system and your order was sent direct from our supplier. On their system it looks like the order was completed, so we’ll need to investigate this with them. Could you send us an email to info@mobilitysolutions.co.uk with your order reference number and some details about the missing items please? Thanks, Mobility Solutions
Réponse : Mobility Solutions
Hi Jacqueline, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Réponse : Mobility Solutions
Hi Robert, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Wonderful product
Wonderful product - I bought these for my 89 year old mum after she had had a fall and fractured her hip. These non-slip, cosy, warm and safe slippers have been just perfect - she doesn't take them off all day!
17 janvier 2022
Réponse : Mobility Solutions
Hi Tracy, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
very reliable and honest supplier of my…
very reliable and honest supplier of my wifes prorider scooter,salesman sent item next day delivery,had problems with the delivery company,had a shortage of drivers got it aweek late but are very happy with it ,thankyou mobililty solutions,salesman bent overbackwards to help.
1 octobre 2021
Avis spontané
Réponse : Mobility Solutions
Hi Ian, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
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