We have dealt with Panache Cruises (Jill Hurst) for a number of Silver Sea Cruises and without fail, Jill continues to handle our requirements and bookings with expertise, efficiency and very friendly... Voir plus
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I have been travelling for many years and for the past six years have consulted Helen Fenson at Panache Cruises, who is highly experienced and knowledgeable in all aspects of cruising. Helen ensures... Voir plus
Nicola was so helpful, never once made me feel like was being annoying, which I was, as was the mobile phonereception in hy home. After 5 maybe 6 days she finally found me an excetional deal, en... Voir plus
As first time to book a cruise we called several times to clarify our concerns and Nicola was always helpful and ready to answer. Whilst also being patient as we took time to think things over.
À propos de l'entreprise
Écrit par l'entreprise
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Coordonnées de contact
Strawberry Fields, PR7 1PS, Chorley, Royaume-Uni
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Nicole was fantastic
Nicole was fantastic. Friendly helpful and patient. Went through every detail to make sure I was perfectly happy. I will definitely be contacting Nicole for our next cruise booking.
First time booking through Panache
This was my first time booking through Panache Cruises, and I was delighted to learn that they assign a dedicated personal consultant to each client. I had the pleasure of speaking with Lisa Buckley, who was excellent. Not only did she handle our cruise booking seamlessly, but she also looked at arranging our preferred hotel stay through Panache. If this initial experience is any indication of their service, I am confident the rest of our pre-cruise journey will go just as smoothly. Highly recommended!
Olga was an amazing representative…
Olga was an amazing representative agent. She was patient, knowledgeable, and extremely helpful with our booking and all the back and forth that entailed together with our myriad of questions which never took her long to respond to. Olga has a real can-do attitude and nothing is too difficult. Communication was always spot on and the booking process was effortless. Price was a significant factor in trying Panache Cruises for the first time and we look forward to planning many more trips in the future as a result.
Today I booked our 3rd cruise through…
Today I booked our 3rd cruise through Panache.
The Team there are great (Call out to Jacob M!) and nothing is too much of a pain during the booking process. I had LOTS of questions and asked for numerous changes!
Pricing is also very competitive and generally cheaper than direct.
Great experience as always booking with…
Great experience as always booking with Panache cruises. Good price. Take American Express too.
I’ve seldom been loyal to any one…
I’ve seldom been loyal to any one service provider but was impressed with Panache Cruises for the professional and friendly way they dealt with my query and specific needs. Well done. I’ll come to you again for my next cruising business
Excellent attention to Detail.
We contacted Panache to source a Winter Holiday in February. We were fortunate enough to attain the expertise of Wendy Mullholland who carefully listened to us and guided us through the booking process. Her attention to detail was second to none . Looking forward to our trip Miami to Barbados. Excellent Service.
Excellent service from Jen
Excellent service from Jen, professional, friendly and very helpful.
Nicole Barrett is very good at what she…
Nicole Barrett is very good at what she does. Excellent service and makes good suggestions. I have confidence in Nicole's knowledge and skill to make sure the holiday is right for me
Joanne was absolutely amazing
Joanne was absolutely amazing, nothing was too much trouble.
Very professional but in a friendly way, we also like the personal touch and that Joanne will be looking after us the whole way through! That makes us feel valued and not like we are just another cruise booking and the rest is up to the call centre!
I will not hesitate to recommend Joanne to our friends and family to help them book a cruise.
Thank you Joanne.
Outstanding Customer Service
Having booked two cruises previously with Panache where we had received excellent customer service service, it was our first choice to book again. The consultant was excellent and helped us with a very smooth booking process.
Extremely knowledgeable
Working with Rob was an absolute pleasure from start to finish so we have therefore booked another cruise with him. He went above and beyond in dealing with the issues we had with the cruise company whilst away and we couldn't have wished for a better outcome- thank you so much.
Having everything organised by someone so knowledgeable, patient and quick to answer my many questions is so valuable! Thank you again Rob. I thoroughly recommend Panache Cruises
Excellent help from the cruise connoisseur
Excellent help from the cruise connoisseur Wendy who arranged the booking professionally and without fuss.
We had decided we wanted book something…
We had decided we wanted book something very special for my sons 60th birthday , he lives in Sydney so we are to fly in for his birthday and cruise from Sydney to Singapore on our way home ,having decided on such a long cruise I wanted advice with out being pressured, this I found in dealing with Ben Knowles, he was knowledgable and extremely pleasant and found us a very good deal ,I also feel I can reach out to him at any time for further advice and reassurance I wouldn’t hesitate on recommending Ben and Panache to friends and family
Highly recommended!
Panache have proven to be excellent on all our bookings with them. They listen and understand what we are looking for, and have given great advice. Our cruises have been tailored to our precise requirements.
Excellent communication and competitive pricing throughout.
First class Setvice
Excellent rapport with Joanne will definitely book for future cruises. Very competitive pricing.
Booked a Med cruise on Explora with…
Booked a Med cruise on Explora with Panache. Super Easy to book and very helpful Rep: Joe Hawkins
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