Can't recommend Jill Hurst at Panache enough in booking my Silversea cruise. She was clear and concise about the price structure and everything else involved. Her quote was clear and very informat... Voir plus
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Lisez les avis des autres
We have dealt with Panache Cruises (Jill Hurst) for a number of Silver Sea Cruises and without fail, Jill continues to handle our requirements and bookings with expertise, efficiency and very friendly... Voir plus
Nicola was so helpful, never once made me feel like was being annoying, which I was, as was the mobile phonereception in hy home. After 5 maybe 6 days she finally found me an excetional deal, en... Voir plus
We started to use Kathryn Waites a few years ago and have enjoyed her help and advice in booking various cruises around the world. Kathryn has helped us navigate the complicated and competitive natu... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Coordonnées de contact
Strawberry Fields, PR7 1PS, Chorley, Royaume-Uni
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 37 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Just booked our second Cruise
Just booked our second Cruise with Lisa. Nothing was too much trouble even after quite a few changes. We were kept informed after every one. Would not hesitate to book another one with Panache
Explora's Mediterranean Cruise
I found Jacob very very helpful & very keen to do business
Jacob Marsters at Panache was quick to…
Jacob Marsters at Panache was quick to respond, understanding and helpful, securing a good deal for our cruise.
I was sceptical that they could provide…
I was sceptical that they could provide better prices than direct to the cruise lines but they came through with some very good offers. Service was clear and
Helpful
Very knowledgeable and friendly service…
Very knowledgeable and friendly service and nothing was too much trouble. Whatever was asked for the information was found if not straight away went and found out and then came back to you as promised. Would definitely use this company again. Rita was excellent in every way.
Comprehensive and timely response
Listened to the brief, comprehensive and timely response at a great price.
Smooth transaction
Joe made the booking process easy and took time to go through all the details.
Great advice and service when booking first cruise
Recently booked a Norwegian Cruise for next year, with the help of Jen Coombes and Kelsey Sutherland. This is my first time going on a cruise and their advice on what was available and suitable helped greatly when making the booking, and Kelsey also assisted further with customising an extra nights stay in Amsterdam before we set sail. Cannot wait for the cruise now...
Great to deal with!
Olga was great to deal with! She found me available options for my dates, made useful recommendations and was patient with changes of plan. Overall the process was easy and efficient. The continued support has been appreciated.
Very happy with experience and assistance from Becky
Becky was extremely helpful and quickly provided information on cruises that met our time frame and requirements. She assured us that her assistance did not end with deposit taking but continued with all our cruise requirements, excursions and dinner bookings, to take the stress from us right through the journey.

Réponse de Panache Cruises
Excellent Service
Excellent service by Karen to ensure that we got the best price for our Portugal river cruise. She provided us with a number of alternatives and she was very patient during the period we discussed the options with our friends. We will definitely use Panache Cruises again.

Réponse de Panache Cruises
Great deal
Karen at Panache managed to get us a great deal. Very easy to deal with, everything explained and on hand with any questions

Réponse de Panache Cruises
First-time customer of Panache
First-time customer of Panache. Nicola was extremely helpful, super responsive and got us a great deal compared to list price. Very happy and would recommend.

Réponse de Panache Cruises
Just booked my first river cruise with…
Just booked my first river cruise with Joe Hawkins . Joe was very informative and I am delighted with the service and the price of my cruise. The original flights did not suit us and it was no bother at all to Joe to find us alternative flights. We even received upgrades.
Thank you Joe, my husband and I are really looking forward to our Scenic River cruise .

Réponse de Panache Cruises
The Cruise Company who really do put Clients First!
I have used numerous travel agents but late last year I came across Panache Cruises as I received an offer from a third party. Now I will only use Panache Cruises.
From the very first telephone call, two trips and a third one just booked they have been faultless. Joe Hawkins, Henri Livesey and Wendy Mulholland have been outstanding agents. Nothing is too much bother. When, there have been questions or issues - Panache have acted on our behalf and contacted airlines, cruise providers and river companies just to ensure every question has been answered. They have ensured everything runs smoothly and just knowing there is someone you can trust at the end of the phone who will act on your behalf is wonderful. ie - Due to No Fault of Panache when the River Danube was too low to sail on - Panache ensured we received a full refund.
Panache Cruises truly put the client as Number One

Réponse de Panache Cruises
Joe at Panache
From the outset,Joe was fantastic. He was extremely helpful, very knowledgeable and responded quickly to our requests. He informed us about everything he could do to enhance our cruise and we were thoroughly satisfied with the service we received.

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Uniworld Venice
Uniworld Venice. Jill was friendly and efficient and super helpful in arranging an alternative return flight. Highly recommended

Réponse de Panache Cruises
Roxie was great
Excellent service from Wendy
Excellent service from Wendy. Knowledgeable, professional and extremely responsive.
Above all the `work-related- skills, Wendy is a really nice person to interact with. So friendly and understanding - with more patience than we probably deserve, given all the questions we threw at her.
This was our first time using Panache, and it will not be our last. Hopefully we've found our long-term `Cruise Partner'.
Thanks Wendy!

Réponse de Panache Cruises
Best Price and Staff.
Really helpful staff. They beat all the other companies quotes for exactly the same cruise and cabin number by several hundred pounds. Couldn't fault Charlene and Joe. Thank you

Réponse de Panache Cruises
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