Direct Bikes  Avis 

Be careful please when purchasing from this company do your research.

I’m very happy with my venom 125cc,I brought it at the end of January and it’s came 3 working days later and I was called around an hour before it arrived which was great as I was a work and was able to come back before it arrived ,it came unregistered which I was aware off before purchase because it explains why they are unregistered in the FAQ section of the website,2 days after it arrived the packet arrived explaining how to register the bike, it wasn’t easy doing the form but online you can find instructions on how to fill in the v55/4,I received the v5c about a mouth after redoing the form as I made a mistake the first time sending it off but the second time I did the form I emailed the company a few times asking for help and they responded within an hour and was very helpful so I highly recommend speaking to direct bikes if you have any questions because the DVLA will send it back if u make any mistakes,I’ve rode it a few times and I am very happy with it and have already been told a few times about how great the bike looks definitely recommend

I bought the bike Oct/Nov 2022 and I thought I had posted a review. that's why this is late going up.

First and foremost try getting a Chinese import moped fixed in the UK is hard to do. They do say they have 200 outlets ? I haven't used them as I could not get the bike to any of them if I had tried. saying that all the local scooter bike repair shops in my area would not touch my bike I tried all 3 places I could find so I fixed it myself in the end.

We had the moped 10 months and it had done 500 miles when it broke down, it was outside of warranty as customer services pointed out I should have serviced it after 300 miles or 6 months. it was mentioned in the T&Cs you get.

the free helmet/top box is small and mine didn't fit correctly with the attachment so we drilled our own holes. mine came with no instructions but I didn't really see the point in contacting customer services as I said I used my nowce and fitted it myself as best I could it was a solid fit so it just became a inconvenience in the end.

it does take an unspecified amount of time and effort to register and at additional costs as said on the website you will have to factor number plates, fixings etc. .......
if you try and insure a bike that is not DVLA registered or does not have certain insurance details i.e. has no number plate you cannot use the standard insurance routes of comparison websites you will have to ring direct and use the VIN number, it can be done but it costs more as you are limiting yourself to a few companies. you will also need to insure the bike first before registering with DVLA well at least that's what we had to do.
overall with all the little extras and hassles I am not sure it is any cheaper if it is it is marginal and potentially could be more time and effort.

Yes they are cheap yes delivery is fast and well packaged. with only a few additional fixing that most people can do with a spanner Allen key and some screws ie. Battery and mirrors.

(as a side note as I am writing this 2 years after we bought bike I had to change the battery after 12 months again this easy to source and do but a hassle once again)

the company direct bikes or scooter.com don't seem to be named as a manufacturer on the certificates that come with the bike but everything was in hand and all the paperwork needed to register it was there.

customer services needs to be a little better carrot gets you more that a stick.

I recently received my 125cc venom scooter and I was taken back at the size of it its not your normal scooter size it's alot bigger but in a good way I can't wait to get it on the road and let her loose.
Only issue i have is the fact I had to register the bike myself with the DVLA and it was a pain in the back side but its all done now and now just a waiting game .

Delighted with my new moped.

Really knowledgeable and helpful. It's my first moped and they spend lots of time answering my questions. Even after delivery they assisted me.

I would definitely recommend.

Perfect scooter, the most straightforward purchase i've made in a long time. Scooter was delivered precisely when we wanted and it was extremely well packaged. The scooter is fantastic with lots of useful features and very nippy. Big thumbs up 😊

Have bought a couple of mopeds from them over the years. My recent purchase was a 50cc ninja. They last a long time and are very reliable. I live in the Highlands of Scotland and exactly what I need!

Very good scooter - arrived quickly and price was reasonable. Got a free top box which is useful. Scooter looks the business and built well. Keep up the good work!

The 50cc Panther Moped arrived in perfect condition. The delivery driver rang an hour before to let me know he was coming.

Moped itself comes in a large box. Took me around 5 minutes to unpack.

Started straight away with everything working well.

I really like this moped as it is easy to ride, nice clear digital display and really comfortable.

A very sound moped at a good price.

Thanks!

We operate a deliveroo food service for the last 5 years. We have used in the past honda mopeds and it was time to upgrade out fleet.

We purchased 6 cruiser mopeds from them and are extremely happy with them.

All have done now over 8000 miles and are still going strong.

If you're looking for a reliable, well made moped this is the place to go.

I rarely write reviews but they deserve a special shout out. 10/10 best customer experience I have received in many years!

They went beyond to even call me personally to ensure my moped order was correct.

To top everything off I received the moped following morning!! Don't know how they managed it but an outstanding service.

The moped and service is terrific. All the best.

Great fast delivery
Fabulous quality scooter
Good communication from the moment I ordered my scooter to full updated re delivery and arrived much quicker than I expected
Thank you 😊

Bought a panther moped from them.

Delivery arrived quickly and the price was the best I could find on the web for a 50cc.

Great value for money. Nice customer services. Would recommend++++

Very good value for money. The purchasing process was easy and scooter was delivered next day.

They were patient and listened to what my requirements were, picked a great scooter and really looked after me.

The scooter,which mine is 50cc Panther, is a joy to ride. Fast from the lights, good fuel economy and a smooth ride.

Follow up customer service has also been impeccable.

Thanks everyone.

They had stock of 50cc ninja I wanted at a good price. I ordered it and arrived fast. I continue to very happy with the scooter, been using daily for 7 months.

Quick and reliable moped. Bought a cruiser moped for my son who is over the moon.

The moped was sent quickly and we'll packaged, a lot cheaper than my local moped shop.

Brilliant customer service, very helpful and friendly. Delivery was swift with helpful delivery driver.

The ride and build of the scooter is high quality.

I use everyday to go to my work and are very happy with it 👍🛵

Wow that was a quick delivery! Came very next day to my home in leicester.

Got a free back box with is useful.

Very impressed with my retro moped and customer service 👌

In conclusion, If you looking for reliability, quality and good service in the world of mopeds this is definitely the place to buy.

Love my scooter! Having been a frequent user of Uber for the last year, I decided to invest in my own transport.

The ninja scooter is so good. Was easy to get it out of the box and ready to ride.

It's very quick at the lights ) and handles very well. I get around 200 miles a full up which isn't bad at all considering it only costs £10 to fill up.

If you thinking about buying a scooter this is the place to buy.

Amazing how things have changed. The team are awesome, from choosing the moped to the purchase process.

After the moped came they gave me really useful information to get going.

First class customer service and really knowledgeable staff.

Got out on the moped tonight and absolutely love it. Thanks again guys.