Only one hiccup for me beginning the update modules .. the instructions on how to start didn’t make clear that you had to click on your name in order to access ‘Choose module’ ( my granddaughter said... Voir plus
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Lisez les avis des autres
Social care tv services are excellent. Whenever I ring them there is always someone who answers the phone. They listen and ready to help until you are satisfied. They never rush you about. Very patien... Voir plus
L'entreprise a répondu
Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same t... Voir plus
The social care TV trainings are very easy to understand also you can watch the video until you can understand it. Have been using this company for a long time it helps me to do my refresher course... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Institution éducative
- Fournisseur de services d'éducation et d'orientation professionnelle
- Centre d'éducation
- Soins aux personnes âgées
- Centre d'entrainement
À propos de Social Care TV
Écrit par l'entreprise
Social Care TV
Social Care TV is the UK’s first and leading accredited e-learning provider for health and social care providers of all types. Our high quality audio-visual e-learning has been trusted by more than one million customers across the UK for over 20 years.
We take great pride in the standard of the resources we offer and, as a result, we have been awarded accreditation by Continuing Professional Development (CPD) UK and are fully endorsed by Skills for Care. We care about cyber security and are Cyber Essentials accredited.
Our portfolio of over 70 courses, developed specifically for the care sector, is consistently updated and expanded. Subtitles have been added for accessibility and we provide high quality workbooks to consolidate the candidate’s learning.
Ever-evolving, our cutting edge online platform embraces new advances in technology. This, alongside our finely honed in-house research and production department and gold standard customer support keeps Social Care TV at the forefront of training provision.
At Social Care TV, you are in great company. We are proud to be the most widely used e-learning provider for training for the health and social care sector, working alongside some of the largest providers in the UK including the NHS, regional and county councils, and several key care home groups and agencies in the sector.
Innovative, flexible and affordable e-learning, available for you, anywhere, any time.
For further information give us a call between 9am and 5pm, Monday to Friday, or email us at: info@socialcare.tv
Gold Standard Customer Service Guaranteed
Our Experienced Team Are Here For You
At Social Care TV, our customers are at the heart of all we do. We provide gold standard customer service with our experienced, knowledgeable team from Monday to Friday.
Coordonnées de contact
Hingham Manor, Attleborough Road, NR9 4HP, Hingham, Royaume-Uni
- 01953 853070
- info@socialcare.tv
- www.social-care.tv
4,5
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I found the training good
I found the training good
The charge was a little confusing, as said courses from £1.40, but this was £10
Thank you
Sarah
22 avril 2026
Efficient member of staff.
Talking to a member of staff who was patient and efficient made my experience great. All companies should have staff like that, to put customers at ease while addressing their concerns at the same time.
My concerns were promptly dealt with and an update was given to me via email.
22 avril 2026
an effecient way of acheiving effective…
an effecient way of acheiving effective training
16 avril 2026
The service I got was very good.The…
The service I got was very good.The staff member knew what to do so in no time my issue was resolved and managed to do my training.Excellent service I must say.
9 avril 2026
Helpful and informative
Lady was very helpful guiding me to access my course. Videos are informative and easily understood.
7 avril 2026
Amazing service
Requested a call back which was speedily carried out. Lady was very helpful
15 avril 2026
The courses were superb easy to follow…
The courses were superb easy to follow and very engaging
3 avril 2026
Réponse de Social Care TV
Dear Heidi,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you found the courses easy to follow and engaging.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
I was guided through the log in…
I was guided through the log in process. They are very patient and repeats where I did not understand.
10 avril 2026
Réponse de Social Care TV
Dear Theresa,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased to hear that you felt supported by our team with logging in.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field!
Thank you again and have a great day.
Team SCTV
Social care T.V is easy to use
Social care T.V is easy to use, It contains all the training I require for my company. My staff have enjoyed the experience that has allowed them to develop their knowledge and practice.
1 avril 2026
Réponse de Social Care TV
Dear Chrissy,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that your staff have enjoyed their training experience.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day!
Team SCTV
I like training with social care tv
I like training with social care tv.
It’s very efficient for me because I can take time to do at my own pace
1 avril 2026
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you enjoy being able to complete your training at your own pace.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day!
Team SCTV
Paid for course but was unable to login…
Paid for course but was unable to login for same. Money for nothing
19 mars 2026
Réponse de Social Care TV
Dear Joanne,
Many thanks for taking the time to leave us this review, which we greatly appreciate.
We are so sorry to hear that you have been unable to log in after purchasing your course. Our customer care team will absolutely help you with this. They will reach out to you by email now and can guide you through the log in process over the phone at a time that suits you. Alternatively you can call them at any time during business hours on 01953 853070 or email them at info@socialcare.tv if easier.
Please be assured that we will ensure that you are able to complete your course.
Many thanks again for taking the time to leave a review here and alerting us to this.
Team SCTV
Easy to use always,once stuck- staff…
Easy to use always,once stuck- staff quick to respond
24 mars 2025
Réponse de Social Care TV
Dear Tanya,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you feel our staff are always quick to respond. Customer care is of great importance to us and we will ensure that your comments reach our team.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day.
Team SCTV
Réponse de Social Care TV
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day!
Team SCTV
Réponse de Social Care TV
Dear Mary,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience and so pleased that you felt our staff member was kind and helpful. Looking after our customers is of great importance to us here at SCTV and we will ensure your comments reach our team.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day.
Team SCTV
The platform was straightforward to use.
16 mars 2026
Réponse de Social Care TV
Dear John,
Thank you so much for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear about your positive experience with SCTV and so pleased that you felt the platform was easy to use.
We are committed to delivering exceptional training that equips individuals with the knowledge, skills, and expertise required to deliver service excellence and thrive within this field.
Thank you again and have a great day!
Team SCTV
Certificate to fail
Hi overall I find this a good site and user friendly, however from a manager prospective I feel that issuing a certificate on a fail is unappropriate, there should be a system where if the candidate does not pass 75%-80% they have to restart the course, before the certificate is issued. It makes it very expensive when you have to keep buying the same course for one person.
11 mars 2026
Réponse de Social Care TV
Dear Aisha,
Many thanks for taking the time to leave us a review, which we greatly appreciate!
We are delighted to hear that you find the site to be good and user-friendly overall.
Thank you for your comments regarding certificates. As with all customer feedback, these will be passed to our development team.
Currently, upon completion of a training course, a certificate will always be automatically generated to evidence that training has been completed. The certificates show the percentage scored by an individual and do not indicate if this is a pass or a fail - as the pass mark is determined by individual organisations and not by SCTV.
A pass mark of 80% is set on our training compliance matrix as a default pass mark, but can be changed to the pass mark deemed appropriate by an organisation when accessing the compliance matrix.
The CPD logo will only be displayed on certificates whereby the trainee has achieved a score of 80% or more in line with our accreditation.
We trust that the above information is helpful for now.
Should you wish to discuss this further, our customer care team would be delighted to assist and can be contacted at any time during business hours on 01953 853070.
Many thanks,
Team SCTV
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