I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again. Hillary is a tremendous asset to Spec... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the cont... Voir plus
L'entreprise a répondu
Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way t... Voir plus
L'entreprise a répondu
Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs. Optometrist and supervisor gave excellent service,... Voir plus
L'entreprise a répondu
4,5
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Staff members who are so well trained…
Staff members who are so well trained in their profession and very knowledgeable
15 août 2026
Avis spontané
Réponse de Specsavers
Thank you so much Jo!
I went in for my glasses check up and…
I went in for my glasses check up and they kindly checked my hearing also. I had forgotten that 10 years ago an Audiologist had recommended hearing aids, so I wasn't surprised when they recommended that I speak to the Audiologist post my test. I got hearing aids. Both Columba and Maliah are fantastic and professional people. They guided me through the process, made sure that all of my questions were answered. The outcome is day and night, I love my new hearing aids, I can hear all of those sounds that were missing! I highly recommend Specsavers Ormiston Audiology as the Audiologists of choice!
2 août 2026
Avis spontané
Réponse de Specsavers
Thank you so much Dom!
We came in for our 6 year old daughter…
We came in for our 6 year old daughter and they went above and beyond to make sure she left the store feeling confident and happy with her new specs. Thank you so much!
31 juillet 2026
Avis spontané
Réponse de Specsavers
Thank you for sharing your experience!
I have always been treated very weir by…
I have always been treated very weir by the staff
14 août 2026
Avis spontané
Réponse de Specsavers
Thanks Russel!
Réponse de Specsavers
Thanks for your amazing review!
The staff are always superb at…
The staff are always superb at Specsavers, any branch. The deals are spectacular too (:
1 août 2026
Avis spontané
Réponse de Specsavers
Thanks for your amazing review!
I can't express enough how the whole…
I can't express enough how the whole experience was nothing but exceptional.....2nd to none!
Thankyou to all the staff that attended to me on the day I visited, and you did not disappoint.
27 juillet 2026
Avis spontané
Réponse de Specsavers
Thank you, Tino!
Well-accommodating staff and very…
Well-accommodating staff and very professional.
3 août 2026
Avis spontané
Réponse de Specsavers
Thank you, Bojie!
The company did suggest options
The company did suggest options, including a new eye-test.
7 août 2026
Avis spontané
Réponse de Specsavers
Hi Bruce, thank you for the review! If you would like to submit any further feedback on your experience with us, you can do so here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback this way, any further feedback you have will be sent directly to the store and to our customer service team, so they can reach out and follow up with you. Kind Regards, Specsavers Team.
Réponse de Specsavers
Thank you, Oz!
Réponse de Specsavers
Thank you!
Great staff and very quick and helpful
Great staff and very quick and helpful
7 août 2026
Avis spontané
Réponse de Specsavers
Thank you, Ciska!
Overall
Overall, it's all good. Looking forward to more products and activities.
10 août 2026
Avis spontané
Réponse de Specsavers
Thank you, Yanxia!
Shay is a wonderful Optometrist who…
Shay is a wonderful Optometrist who offers the best customer service.
5 août 2026
Avis spontané
Réponse de Specsavers
Hi there, thank you for your amazing review!
I would want everyone to thank…
I would want everyone to thank specsavers they are awesome people just wanna thank them so much my son sometime can be shy as an they were awesome with my son made him feel comfortable an he was happy little boy
25 juillet 2026
Avis spontané
Réponse de Specsavers
Hi there, thank you for you amazing review!
I would be repeating myself
I would be repeating myself, please read my survey.
24 juillet 2026
Avis spontané
Réponse de Specsavers
Thanks for your amazing review!
Walked out half an hour after my…
Walked out half an hour after my booking time
20 juillet 2026
Avis spontané
Réponse de Specsavers
Hi Alan - thanks for reaching out and sorry to hear you were unhappy with your experience in-store. If you'd like to, you can submit your feedback here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback in this way, your concern will be sent directly to the store and to our customer service team so they can reach out and assist you with your issue. Kind Regards, The Specsavers Team
Easy and very supportive
Really good advice and support from staff at the local store, along with easy to navigate website for ordering contact lenses
14 juillet 2026
Réponse de Specsavers
Thank you, Bill!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.