I was looked after by Hillary at the Botany, Auckland store. It was Hillary who helped me two years ago and was I fortunate to have her look after me again. Hillary is a tremendous asset to Spec... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I like using this self order service even though I may not use it often. I like how it stores what I've previously ordered, as I have terrible with my memory of the necessary measurements of the cont... Voir plus
L'entreprise a répondu
Ayah & her team at Specsavers in Botany are fantastic. I’d scratched my eye when pruning a lime tree; a local A&E prescribed an antibiotic that I appeared to be allergic to. Ayah went out of her way t... Voir plus
L'entreprise a répondu
Excellent service all round right from the minute you step inside the store at Botany town centre, staff welcomed you and listened to your needs. Optometrist and supervisor gave excellent service,... Voir plus
L'entreprise a répondu
4,5
Excellent
3 k avis
Demande des avis aux clients
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New lenses only
I didn’t realised after I read the leaflet and it says if you not satisfied with 3 months. In Hamilton they didn’t mention this to me, what a waste of resources.
22 juillet 2026
Avis spontané
Réponse de Specsavers
Hi there, thanks for reaching out. Are you able to send your feedback through our online feedback form here?
https://www.specsavers.co.nz/feedback
Submitting feedback this way means that your concern gets sent to the store you visited as well as the customer care team so they can take appropriate action. Thanks and take care.
Great helpful friendly service
Great staff, who provided a helpful and fast service.
3 août 2026
Avis spontané
Réponse de Specsavers
Thanks for your lovely review, Joanne!
Réponse de Specsavers
Thanks for the lovely review, Geoff!
Specsavers Levin
Levin is so lucky to have this wonderful service. Wonderful friendly staff & so helpful.
23 juillet 2026
Avis spontané
Réponse de Specsavers
Thank you, Tracey!
Staff were soo helpful make my decision…
Staff were soo helpful make my decision much easier
27 juillet 2026
Avis spontané
Réponse de Specsavers
Thank you, Vladimir!
I felt that my concerns were listened…
I felt that my concerns were listened to and addressed. Extremely good customer service.
29 juillet 2026
Avis spontané
Réponse de Specsavers
Thank you, Sheila! We're so happy to hear it!
comprehensive eye examination for an…
comprehensive eye examination for an extremely reasonable price.
25 juillet 2026
Avis spontané
Réponse de Specsavers
Thank you, Robert!
Friendly staff a good product at the…
Friendly staff a good product at the right price
22 juillet 2026
Avis spontané
Réponse de Specsavers
Hi there, thank you for the fantastic review!
Réponse de Specsavers
Hi John, thanks for reaching out. We have one of the most stringent quality testing regimes in the world, and have always prided ourselves on making quality eyewear affordable Australia-wide. The cost of our glasses does factor in tax, business costs, the logistics from our warehouse, lab and then into store. We make sure that we offer a range of different promotions for customers, and we pride ourselves on providing the best value for our customers that we can! I hope that helps answer your question - thanks, The Specsavers Team!
Friendly and welcoming
22 juillet 2026
Avis spontané
Réponse de Specsavers
Thanks for the lovely review!
Brought expensive titanium frames
Brought expensive titanium frames, metal broke from just cleaning the lenses, I had them 2 yrs and 2 months, they said the warranty is only 2 yrs, so l said consumers guarantee, they were not interested, this was at the Timaru branch, they said it was down to the manufacturer, yet I said but u purchase them for us, and we rely on you picking good quality stuff. Won’t be going back. The lady was very blunt.
31 juillet 2026
Avis spontané
Réponse de Specsavers
Hi Darren, thanks for reaching out and sorry to hear you were unhappy with your experience in-store. If you'd like to, you can submit your feedback here: https://www.specsavers.co.nz/about/customer-service/feedback. When you submit feedback in this way, your concern will be sent directly to the store and to our customer service team so they can reach out and assist you with your issue. Kind Regards, The Specsavers Team
Greeted at reception with very…
Greeted at reception with very friendly, courteous, and smiling staff makes you at ease. Optometrist lady was very informative regarding my eye care at the Westfield Riccarton store.
21 juillet 2026
Avis spontané
Réponse de Specsavers
Thanks Rhondda!
Great service and value
Great service and value. I ordered both contacts and glasses and are really happy with both products
24 juillet 2026
Avis spontané
Réponse de Specsavers
Thank you, Helen!
Cool optometrist
The optometrist - Chris Boyle- was excellent. Professional, but not stuffy or overly formal.
He had great explanations. A lot of the technical aspects went above my head. But he was super respectful and kind taking time to describe things in a way I understood.
Cool guy. Second time I’ve been seen by him. Would hope to see again.
Got my favourite titanium frames again.
Glasses were ready to collect in 8 days. Now seeing in 4K. Too easy.
22 juillet 2026
Avis spontané
Réponse de Specsavers
Thanks Risheen!
Great service lovely person who fitted…
Great service lovely person who fitted my glasses overall a very nice experience
26 juillet 2026
Avis spontané
Réponse de Specsavers
Thanks Linda
I was seen promptly & the Optometrist…
I was seen promptly & the Optometrist was very efficient.
8 juillet 2026
Avis spontané
Réponse de Specsavers
Thanks Maree!
Was seen immediately with the problem…
Was seen immediately with the problem of a sore eye which turned out to be a stye
16 juillet 2026
Avis spontané
Réponse de Specsavers
Thank you, Judy!
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